renewal
3 Topics
Legacy silver benefits end date ?
Hello, We renewed our Silver Benefits, now called Legacy Silver Benefits, in January 2023 and we are (were?) very satisfied with this program. Our company cannot complete the requirements needed by the new Solutions Partner designation and it won't be possible in the future for some reasons. We would like to continue with he Legacy Silver program but, so far, no end date was communicated about it. Would it be possible to renew again in 2024, 2025, 2026, etc? This is very important for us and we would like to have a status about this from Microsoft because I don't find anything so far. RegardsSolved16KViews2likes31CommentsMAICPP Membership payment option breaks enterprise payment policies
Dear Microsoft, dear fellow partners, A recent change in payment options for partner membership will probably cause a lot of problems in larger partner companies. As announced on https://learn.microsoft.com/en-us/partner-center/announcements/2024-january#monthly-update-whats-new-for-solutions-partner-designations-specializations-and-microsoft-ai-cloud-and-partner-program-offerings-and-benefits any program purchase including annual membership fee will be billed via attached credit card. quote: Any partner program membership purchase, such as ISV Success, Partner Launch Benefits, Partner Success Core Benefits, and Partner Success Expanded Benefits, Microsoft Action Pack, Solutions Partner designation benefits or legacy gold or silver benefits will move to the new commerce system. The Global admin will be prompted to create or update their Microsoft billing account and profile in Partner Center before purchasing or renewing any AI Cloud Partner Program offer using a credit card Our Finance department is very fond of invoices. Send 'm in and we will pay. Our Finance department is not thrilled by the idea of adding company credit cards to whichever portal. The normal renewal was challenging already in the sense it required payment within 30 days after initiating renewal thus requiring an exception to pay sooner that usual terms whilst the invoice only became available after we had paid... Is this an early April fools joke or is this really how we are expected to pay going forward? Our PDM has no further information so very eager to hear: A) are other partners really adding credit cards to their partnercenter account to pay for renewal B) could Microsoft reconsider and just revert back to old process where we pay via wiretransfer? Kind regards, MartijnSolved
Partner renewal - What is going on?!
We have logged a ticket with MS partner support but so far no reply. The problem we are facing is that we have a -2 on net customer adds. When digging into the figures, we are seeing loss of customers that do still exist and are active. But worse still, we are seeing customers on that list THAT ARE NOT OUR CUSTOMERS, to the total of 3. That makes 4 customers in total on our "In Decline" list which should not be there. Looking at other figures (no change list) there are also customers who are not ours. Has anyone else experienced these kind of issues? Based on current figures, we need to add 11 new customers with minimum 11 users before March/April. This is impossible. Skilling and customer growth we have maximum points possible. This will be the first year in 10 years we have been unable to obtain partner988Views0likes6Comments
