Read only document whilst others can edit
Hi, I work for a department that uses a word document to show staff duties for the month. I would like to have it so only a certain group of users can edit it, and it opens as read only for others without that permission. So far I have restricted editing to a select group of people, and those not in the group cannot edit the document. However if someone not in the group opens to document, it is preventing those in the group that can edit from making any changes as it comes up with the message "XX documents is locked by *user*"even though they cannot make any changes. Is there any way I can make the document open as read only to those not allowed to make changes, to allow for those who can edit to be able to do so freely? It is a large department and lots of people open the document and then don't close it when it's not in use, essentially locking it from editing.
File locked for editing - always same person
We have a workbook that is worked in by multiple people. When the file is opened by someone else and you try opening it, it prevents you from opening it in edit mode - just like it should. The problem we are having is that it always says that the file is opened by this one person, even if this is not the case. This makes for a lot of frustration ("who has the file opened?") since we don't know who has it. The same can be said for when someone forgets to close the file when they go to lunch... Is there a way around this or does anybody know why it happens? This is one of two workbooks we encounter this problem with.