Unable to Call Using Call Attendant Caller ID
I have a Call Attendant and Call Queue. Both are linked to resource accounts that are licensed with a Microsoft Teams Phone Resource Account. In the queue, I have set up that agents can make outbound calls with the attendant's caller ID. When I try this in Teams, I get an announcement that I am not set up to use this calling feature. I'm not sure what I am missing for it to work.
Wrong ringback tone between AA and Call Queue
Hello together as i saw there was a similar post to my problem: https://techcommunity.microsoft.com/t5/microsoft-teams/delay-transferring-out-from-auto-attendant/m-p/1581115/page/2 I think they fixed this by playing an US ringback tone which is really confusing in my area. So if a caller calls a hotline number (direct routing) and the call goes from AA to the queue there is a 3-5s US ringback tone between the music on hold starts playing. Is there a way to fix this? Many thanks in advance and regards Bernhard
Updated printer driver on server does not update properly on all clients
Hey community We just did an update of the print driver on all our print servers. Most clients downloaded and installed the driver just fine. Some clients had a problem though. The printer queues were still mapped, users were able to print, but the properties dialog was not the one of the driver but most likely the standard MS dialog. After removing all queues and deleting the driver package locally, the printers connected again and downloaded the driver without issues. Any idea on where to look here?
Team calls - Calls are held automatically when receiving calls
Hello, I have the following problem: When I accept a call, it is held sporadically. On some days the calls are not held, on others they do and then not on every call. The problem occurs in the Teams App and the Desktop App. An automatic call queue is used. Has anyone already had the same experience and has any idea what this might do? Many thanks in advance.The LCSLog SQL Database is not logging any archiving content
First published on TECHNET on Feb 14, 2017 Author: Sri Todi, Microsoft Support Escalation Engineer When the ExchangeArchivingPolicy (commandlet: Get-csUser) is set to UNINITIALIZED, Skype for Business Server 2015 is designed to first connect to Exchange to verify, if the mailbox has an in-place (or Litigation) hold.
