Planner 1 Premium Features NOT Converting
We started the free trial for the premium Planner 1 tier a couple weeks ago, and we have not been able access any of the premium features. I understand there have been a lot of changes with this app recently and many bugs to work out. But a bug like this would make sense if it took a higher priority. We are very eager to use Planner for our project management, and we really need a solution like Planner premium has promised to provide. I have provided a picture of what we can view on our screens when we try to convert the basic plan to premium. The button shows up, but once selected nothing happens. Before we went ahead a bought the Planner 1 with the free month trial, this was all we could see when we clicked a premium feature: And this was both within the desktop and web versions. Thank you for your prompt assistance.
"Read Only" Error for Existing Premium Board showing as converting to Prem
We have a 2 Planner Premium boards that continue to give an error message within the TEAMs channel as "This plan is being converted to premium. You can view it now, and come back later to edit it." It is saved as a shortcut at the top of the channel, this way message within the card can be posted. A few problems with the ERROR: The Board was converted to Premium months ago. It has remained in this status for days now, when we originally converted it took 5 mins. When searching, Planner now shows multiple versions of this board. Trying to determine if this is a glitch in the matrix or potentially a user issue. Since we can not validate the history on an entire board, thought is may be an output due to the many changes taking place in Prem. We resolved by removing from Teams and then adding a duplicate version and it seems to work, for now.
