Synchronization issue in New Outlook for Mac – ״Failed to refresh subscriptions.״
Hello, I am using Microsoft 365 (Exchange Online) on Mac, running macOS 26.1 (Tahoe). My Outlook client is: Outlook for Mac Version 16.103.3 (25113013), with a Microsoft 365 Subscription license. Since yesterday morning, in the New Outlook interface, my inbox has suddenly appeared empty, and I constantly receive the following error message: “Failed to refresh subscriptions.” It’s important to note: In Legacy Outlook, everything works perfectly. The web version and the Outlook app on my mobile phone also work well. The issue persists regardless of the network I am on (home, office, cellular, etc.). Troubleshooting steps I already tried: • Updating Outlook to the latest version • Removing and re‑adding the account • Clearing cache and preferences • Formatting my Mac and reinstalling everything from scratch Unfortunately, none of these steps has resolved the issue. Is this a known bug, and is there a recommended workaround or an upcoming fix? Appreciate assistance on that issue.
Missing DragnDrop of attachments from new Outlook to browsers (SharePoint) – Please bring it back!
The new Outlook no longer supports direct drag & drop of email attachments into browser-based apps like SharePoint or OneDrive. In the classic Outlook, this worked seamlessly, but now we have to go through the desktop as a workaround – an unnecessary extra step that significantly slows down our workflow. Please restore this essential feature! Many businesses and power users rely on drag & drop for efficient work, and this limitation is a major downgrade.
Update Email Body in Read Mode Using Office.js in New Outlook/Web Outlook
Hello Community, We are creating an Outlook add-in that encrypts and decrypts emails using our in-house proprietry algo. As part of the decryption process, we need to modify the email body in read mode after decrypting the content. We are currently using the following Office.js API: Office.context.mailbox.item.display.body.setAsync(bodyText, (asyncResult) => { // Handle result }); This works as expected in Classic Outlook. However, it does not seem to be supported in the new Outlook or Outlook on the web (OWA). My question: Is there currently any way (including beta APIs) to update the body of an email in read mode using Office.js in the new Outlook or OWA? If not, is there a recommended workaround or a roadmap for this feature in future Office.js versions? We are open to using preview or beta APIs if necessary, as this feature is critical to our add-in functionality. Thanks in advance for your support!