onboarding
228 TopicsAZ-900 courses not provisioned in Skillable – no Instructor role or lab keys
Hello, I am an educator and Program Advisor at the University of Bielsko-Biala, participating in the Microsoft Learn for Educators Educational Institution program. Our institution was accepted into the MSLE program only recently, and these are the first courses we have registered in the MSLE portal, so this is also our first attempt to provision Skillable labs through MSLE. I registered two AZ-900 / Microsoft Azure Fundamentals courses in the MSLE portal: 2026-01D-AZ900 – currently shown as In Progress 2026-02Z-AZ900 – currently shown as Upcoming / scheduled The first course has already reached its scheduled start date, but I have not received any email from Skillable, class information, or Training Keys. I can successfully sign in to the MSLE Skillable portal using the same Microsoft Account associated with my MSLE profile. However, my Skillable account currently shows: Role: Basic User no Active Classes no Active Course Assignments no Instructor Dashboard or Instructor role. So it appears that my Skillable account exists, but the MSLE classes have not been provisioned or assigned to me as an instructor. I have already: submitted support requests (tickets) to both Microsoft/MSLE and Skillable - I have not received any acknowledgement, ticket number, or response checked spam/junk folders verified that I can access the Skillable portal contacted mailto:email address removed for privacy reasons - no reply; Could someone from the MSLE team please verify whether my course requests were correctly sent to Skillable and whether my account should have been provisioned with the Instructor role? Any guidance on how to proceed would be greatly appreciated. Thank you, Łukasz Więcław University of Bielsko-Biala6Views0likes0CommentsLabs and Training terms
Hi MSLE community, I have recently added my institution to MSLE to access Azure courses and labs through Learn on Demand (Skillable); however, I am not able to see or agree to the Labs and Training Terms. Where exactly is it located or could I get assistance with this15Views0likes0CommentsMicrosoft Learn for Educators sign up blocked by AVE
When trying to sign up for Microsoft Learn for Educators the sign up fails with the verification throwing up an error that the domain was blocked by AVE. The email from the domain used as institution email for verification is a M365 tenant with educative licenses. Our students can use their student mail to sign up for Azure for Students. I have tried the linked Microsoft Forms link - But I have not gotten a response so far. This is outside of the purview of Microsoft Customer Support, but it is also not directly related to our Azure/M365 Subscription. What are my best options to resolve this?37Views0likes0CommentsPower BI, PL-300
I am new to this program, creating a community college level course on Power BI. I have accessed the downloads; however, I do not see the actual content anywhere. I even found best practices for 12 modules, but I can't find the modules/course materials for students anywhere. Can you please provide a link or instructions on where to go. Thank you!Solved242Views0likes2CommentsMSLE Onboarding Session — English
✨ Ready to take your teaching to the next level? Join Carlos, our MSLE Community Manager (English), for an exclusive induction session on the MSLE Program for Educators! ✅ Discover the benefits and scope of the program ✅ Explore the two main portals you’ll have access to ✅ Get your questions answered in a collaborative environment This is your first step toward an enriching experience where knowledge, innovation, and community come together to empower you. 📅 Don’t miss it—your journey starts here! MSLE Onboarding Session — English | Meeting-Join | Microsoft TeamsInstitution verification blocked by AVE, and support case form is failing
Hello, I am unable to complete institution verification for Microsoft Learn for Educators, and both documented support channels are currently failing for me. What is happening: 1. My institution verification was rejected with a "Blocked" response from AVE. 2. The in-portal Create a Case form returns "An error has occurred while processing your request. Please try again later" every time I submit, so I cannot raise a ticket through the documented route. I understand at least one other educator has reported this same combination recently, so I am writing directly in the hope this can be routed manually. I believe the AVE block is because our institutional domain is pathfinderfoundation.co.in rather than a .edu or .ac.in domain. In India, a large proportion of accredited private higher education institutions operate on .co.in and .org domains, so the suffix is not an indicator of accreditation status here. AICTE records are the authoritative source. Institution details: Name: Pathfinder Research and Training Foundation (PRTF) Website: https://pathfinderfoundation.co.in/ Accreditation: Approved by the All India Council for Technical Education (AICTE), the statutory national regulator for technical and management education in India, under the Ministry of Education, Government of India. AICTE Permanent Institution ID: 1-43701706366 AISHE Code: C-72792 Programmes offered: 1. Post Graduate Diploma in Management (PGDM), AICTE approved, two-year full-time, 120 students per batch. The programme is AI-centric by design, with Year 2 specialisation tracks in AI and Data Sciences, and Marketing and Finance. 2. Professional certification programmes in cloud and AI, delivered on campus as continuing education alongside the PGDM. Both fall within the Educational Institution Option scope, which covers accredited degree, diploma, certificate, and continuing or further education programmes. Faculty verification: I am Associate Professor in the AI and Data Science department. My profile, showing my institutional email address, is published at https://pathfinderfoundation.co.in/mentor-and-guest-faculty/ Domain ownership: pathfinderfoundation.co.in is owned and operated by the institution.. Intended use: Microsoft Official Curriculum maps onto our existing teaching plan. AI-900 and AI-102 into the AI and Data Sciences track, PL-300 and MB-220 into Marketing and Finance, AZ-900 and DP-900 as core digital foundations. Could someone please complete verification manually, or advise on an alternative route while the case form is unavailable? I am happy to provide any further documentation. Thank you, Aayan Kumar Associate Professor, AI and Data Science Department Pathfinder Research and Training Foundation (PRTF) email address removed for privacy reasonsSolved692Views1like3CommentsMSLE: verification link expired, institution address validation also fails (UNYT)
I am registering as an Individual Educator in Microsoft Learn for Educators (MSLE) for University of New York Tirana, Albania. Timeline: Completed initial profile with institution email ******@unyt.edu.al Institution address field consistently rejected with this exact error: "Please enter proper address as the Address is incorrect or the Address was not able to be sent through the validation process." I tried multiple verified address formats for the institution, including: "Ish-shkolla e mesme elektrike, Rruga e Kavajës, pranë 21 Dhjetorit (Sheshi Ataturk), Tiranë" (official registered address) "Rruga e Kavajës, Tiranë 1000" "21 Dhjetori, Tirana" "Rruga Kavajes" (without Albanian diacritics, in case of character encoding issues) All combinations were tried with City: Tirana, Country: Albania, Zip code: both 1000 and 1001 - all rejected with the same error. Received "Action needed: Verify your email account" email from Microsoft Vetting Services (email address removed for privacy reasons) on 24 July 2026 Clicking the verification link now redirects back to the profile creation page instead of confirming status - link appears expired (5-day window stated in the email had passed) The in-portal "Create a Case" support form returns "An error has occurred while processing your request" The msacademicverify.com/Contact page (linked from the verification email for further questions) does not load at all Could someone from the Microsoft Learn for Educators team help me complete verification manually, or resend a working link, and clarify what address format is expected for Albania?Solved823Views0likes8CommentsMSLE Onboarding Session — English
✨ Ready to take your teaching to the next level? Join Carlos, our MSLE Community Manager (English), for an exclusive induction session on the MSLE Program for Educators! ✅ Discover the benefits and scope of the program ✅ Explore the two main portals you’ll have access to ✅ Get your questions answered in a collaborative environment This is your first step toward an enriching experience where knowledge, innovation, and community come together to empower you. 📅 Don’t miss it—your journey starts here! MSLE Onboarding Session — English | Meeting-Join | Microsoft TeamsDefenderXDR "Preparing new space for data and connecting them" is stuck , and never finished !
Hello everyone, I am delivering SC-200 courses and on the lab environment of Skillable (or even free-tiers) when you have to "initiate" the data space for DefenderXDR, the process seems to be stuck .... never finished and we are "locked" in the page of a ...coffee cup and the phrase "Hang on. We are preparing new spaces for your data and connecting them. " does anyone else have same problem ? Any resolution , (I have already open a support ticket to Skillable support, but I haven't got resolution for over 1+day , and cannot open or continue the lab (for connecting or onboarding Microsoft Defender for Endpoint ) which is frustrating for the participants-students Thanks Panos499Views1like2CommentsLooking for a simple deployment guide
MS Learn is a great starting point, but it just doesn't seem to cover the steps needed to get up and running safely. I have concerns about adding or setting something that suddenly creates a vulnerability or exposure. Where is the installation guide that installs and configures the solution then tells you, "You are now protected". Do I really want to set my own policies? Why aren't the default set of rules good enough, safe enough. I can't have a solution that is so complicated I need to hire a team to manage it 24 hours a day. I am okay investigating an alert and helping a user solve a pop-up question. Why is every major corporation around the world required to re-invent the same or similar policies the company next door is creating to make this tool work? I want to onboard all of our Intune devices and monitor anything that CAN'T be stopped by default security measures. Just the fact that Sentinel appears to be changing as an embedded tool within Defender gives me hope that this will be getting closer to a more manageable tool. But that still seems a way off. I am ready to do the reading and research to get this set up but I am hoping for a guide that is specific enough to achieve a final result. Thank for understanding my challenges here.548Views1like2Comments