Bookings Page not sending confirmation emails to customers
Hello, I am the main technician for my company's service desk. We have a Bookings page, but any time anyone books a time slot, they receive a message indicating that they will receive a confirmation email, but no email comes to them. In the settings, it shows the checkbox to send a confirmation email is checked. I have also looked in Exchange Admin and run a message trace and cannot find any confirmation email sent to myself or other testers. In Bookings, I have unchecked the confirmation email checkbox, saved, checked, saved, and tested - same result. Additionally, this Bookings page is only for internal users, and all of them are 'customers' with their full organization email address. In researching, I found that there was mention of the Bookings needing to have an Exchange account as a shared mailbox, which I do not believe we have - when I search the email that confirms for me that someone has booked with me, it is a long string of seemingly random letters and numbers with an internal domain address. I have also tried searching in Exchange Admin for 'IT' 'Service Desk' 'Service', and 'Desk', none of which have any results under Mailboxes (which would include shared mailboxes). Any advice/suggestions would be greatly appreciated. Screenshot:
How to hide "Updated 1 item" in SP Online Document Library Web Part.
Hi, I added a Document library web part to a page and selected the folder that I needed for that web part. I also selected the "Video Gallery" view which was formatted using JSON. However, when someone clicks the Like/Unlike button, a notification appears saying "Updated 1 item" as shown below. Is there a way to hide this notification?
Microsoft 365 Groups Email Notifications Delayed in Outlook
I'm experiencing an issue with Microsoft 365 Groups email notifications in Outlook on Windows 10/11. When an email is sent to a M365 Group, it is delivered, and I can open and read it without any issues. However, the problem is with the notification of unread emails. Specifically, I do not receive a notification next to the group name in the left-hand navigation pane immediately after the email is delivered. If I don't read the email and wait, the unread email count notification eventually appears, but it takes more than 30 minutes for the notification to show up. There seems to be a noticeable delay between when an email is sent to a group and when the unread email notification is displayed in Outlook. Has anyone else encountered this issue, or is there a known solution? I am seeing the same behaviour on different M365 Tenants.
Viva Engage Community Notifications
I'm looking at building a Viva Engage Community for my organisation. Looks fairly straightforward so far. But I’ve hit a a blocker with notifications. Looking into notifications for a community, I found “By default, Viva Engage sends you notifications for many types of activity in your network. To avoid overloading yourself, select which notifications you want to receive.” Looking into it further, there’s an FAQ response “Q: Can admins set default email settings for a network? A: No, the only email settings an admin can change are whether emails sent by Viva Engage must be confirmed before sending and the logo included in email messages that Viva Engage sends. Users control their own email notification settings.” This is a problem for me. If different departments are all setting up groups, and everyone starts getting emails every time someone posts, people are going to be annoyed and it’ll really hamper adoption. Is this something anyone else has come across? Has anyone found a way around it, like setting the notification settings to stop emails by group policy for example? Thanks for your help!OneDrive Notifications - Clarity
I'm just posting for further clarity on the OneDrive Notifications, seen below, I'm drafting a guide for SharePoint users in our company to utilise the notifications settings within OneDrive but have had difficulty finding clear explanations for some of the above. 1. I had never heard of this before but take this as if you don't click on a link that someone has shared with you after a certain amount of time, you'll get an email notification (would I be right in saying that?) I tried to test this out but didn't receive a notification after almost 2 weeks. Clarity on both the meaning and the time frame would be appreciated here. 2. The second notification I understand, as I have gotten alerts in SharePoint before when doing this. What I don't know is the limit, and whether it's triggered by number of items deleted or size. Clarity here would be appreciated. 3. & 4. - No issues with, these would be the more popular ones referred to for us. 5. I understand the notification but found it doesn't always work for me. 6. & 7. Not applicable for our organisation so no insight needed. I'll be very grateful of any assistance, given on any of these points. Thanks in advance, ChrisMicrosoft 365 app APNS registration Bug
Microsoft 365 app APNS registration Bug: Not possible to enable Push Notifications later if it is not enabled during initial installation and login to account on the app, without deleting and re-installing/ re-login into the app. Push notifications dont get activated even after opening the Microsoft 365, which does not show prompt for allowing push notifications as it did upon first install of the app. This shows Microsoft 365 app for iOS is not registering with APNS during subsequent restarts/ re-login into the account. The status shown in Microsoft 365 app > Settings > Push Notifications > “Off”. There is no option to change it from “Off” to “On”. The Microsoft 365 app too doesn’t show up at all in app list in iOS settings > Notifications, till the app is uninstalled and reinstalled. It is a failure of Microsoft 365 app for iOS to register properly to APNS upon subsequent restarts, if Push notifications are not enabled during first installation and login to the account. This issue is resolved if Microsoft 365 app for iOS is subsequently uninstalled and re-installed. These apps register correctly with APNS when the app is installed afresh and login to the account. Hence it is a bug in Microsoft 365, which is to be resolved by Microsoft. The problem occurs primarily with Microsoft 365 app for iOS. Other apps like Microsoft OneDrive for iOS, YouTube and Facebook on iOS don’t face this problem. They are able to register with APNS whenever they are launched subsequent even if the notifications are not activated initially. Expected behaviour: The Microsoft 365 app for iOS should initiate the prompt asking enabling of push notifications, upon restart of the app, if the notifications were not enabled earlier, or alternatively the ppp should have an option to activate notifications without having to uninstall / reinstall the app and re-login to the account.Not possible to enable Push Notifications later if it is not enabled during initial installation
Microsoft 365 app APNS registration Bug: Not possible to enable Push Notifications later if it is not enabled during initial installation and login to account on the app, without deleting and re-installing/ re-login into the app. Push notifications dont get activated even after opening the Microsoft 365, which does not show prompt for allowing push notifications as it did upon first install of the app. This shows Microsoft 365 app for iOS is not registering with APNS during subsequent restarts/ re-login into the account. The status shown in Microsoft 365 app > Settings > Push Notifications > “Off”. There is no option to change it from “Off” to “On”. The Microsoft 365 app too doesn’t show up at all in app list in iOS settings > Notifications, till the app is uninstalled and reinstalled. It is a failure of Microsoft 365 app for iOS to register properly to APNS upon subsequent restarts, if Push notifications are not enabled during first installation and login to the account. This issue is resolved if Microsoft 365 app for iOS is subsequently uninstalled and re-installed. These apps register correctly with APNS when the app is installed afresh and login to the account. Hence it is a bug in Microsoft 365, which is to be resolved by Microsoft. The problem occurs primarily with Microsoft 365 app for iOS. Other apps like Microsoft OneDrive for iOS, YouTube and Facebook on iOS don’t face this problem. They are able to register with APNS whenever they are launched subsequent even if the notifications are not activated initially. Expected behaviour: The Microsoft 365 app for iOS should initiate the prompt asking enabling of push notifications, upon restart of the app, if the notifications were not enabled earlier, or alternatively the ppp should have an option to activate notifications without having to uninstall / reinstall the app and re-login to the account.ms-teams deleted account question
Hi all, My question is this: a colleague working in a MS-Teams chat noticed two notifications of users that supposedly left the chat. As in: by their own doing. One thing that strikes me odd is that those two useraccounts were disabled and deleted way before. One of them even more than a month. I can only image that a teams-manager has been clearing up chat members. But then again I would expect a different type of notification, like: UserX has been removed from the chat. Any clues?Comment Tags notifying other non-associated members as well
Some of our staff periodically get notification emails of comments left on particular documents in SharePoint randomly. e.g You comment tag person2 but person3 also gets a message about it, even though they don't have anything to do with the document. At the moment it seems to only be affecting one particular member enough that they email me about it every time, they don't want it, happens every other day. I've read something about turning off One Drive or SharePoint page notifications but they still need notifications for when they're tagged in documents, it says they're batched separately however they don't have independent toggles. Other places say or show @mentions as separate to comments, but has that since changed? Support page demo below I'm sure its just that they're subscribed or following changes on a document or something like that, but I can't figure it out.
