Windows Hello for Business 0x80090010 NTE_PERM
Hi all, I'm encountering an issue with Windows Hello for Business on the latest version of Windows (July 2025 update). The setup process fails during initialisation, and no biometric or PIN options are being provisioned for the user. Environment: Windows version: 11 24H2 Enterprise (latest update) Deployment mode: Hybrid Cloud Trust Hybrid joined devices Symptoms: Users are prompted to set up WHfB but the process fails at the last step with error 0x80090010 Users who already have WHfB authentication methods created can successfully login Event ID 311 & 303 in the User Device Registration logs Screenshots: Troubleshooting so far: Unjoined and rejoined to Entra ID Granted modify permissions on folder in which NGC container would be created Rolled back to June 2025 update (this worked) So it seems like this is caused or related to the latest Windows Update, which is rather unfortunate for us as we are just beginning to rollout WHfB for our organisation. I'm posting here to raise awareness of the issue, if there is a more appropriate place to post then please suggest.
Can't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!
Conditional Access enforces MFA but Service Account still ask to secure account
Hi, I've setup Conditional Access policies to enforce MFA. But it excludes a group for service accounts. Whenever we login to a Service Account, they all ask to secure your account. Hit next > It says no MFA options are available > Skip. Both our own MFA conditional access policy and MS per-user conditional access policy excludes this group. The Legacy per-user authentication policy has all accounts disabled there in favour of the conditional access policy. We must be missing something here. Some of these are shared inboxes, others regular user accounts. Many of these services requires login through the typical Microsoft sign in screen to authorize access. Some does not support OpenID. So how do I 100% exclude service accounts from MFA? And how do I get rid of this popup to secure these accounts when it says no MFA options are available? TIAEntra ID’s Keep Me Signed In Feature – Good or Bad?
The Entra ID Keep Me Signed In (KMSI) feature creates persistent authentication cookies to allow users to avoid sign-ins during browser sessions. Is this a good or bad thing and should Microsoft 365 tenants enable or disable KMSI. I think KMSI is fine in certain conditions and explain my logic in this article. Feel free to disagree! https://office365itpros.com/2025/09/17/kmsi-good-or-bad/
My Azure login is stuck at MFA and cannot proceed
In August, I was still able to log in to Azure, and by logging in through GitHub I could bypass 2FA. But now, no matter how I try, logging in via GitHub always requires 2FA. I can’t access my Azure account anymore—nothing works. The system prompts me to use Microsoft Authenticator to confirm a two-digit code in real time. My Microsoft Authenticator on my iPhone is logged into the same Microsoft account, but I’m not receiving any verification requests for Azure login. No matter how much I refresh, nothing shows up. I’ve already updated the Microsoft Authenticator app to the latest version from the App Store. However, my personal Microsoft account works fine and can log in without any issues.
Locked out because of bugged 2FA
Hello, I have one irritating problem. I did a reset of my microsoft authenticator app since it stopped working, i did not save the Authenticators security code, i got 2FA activated on my account. Now i have been trying to log in on my microsoft account for one month without succes. The 3 options i have for 2FA is Code to external my gmail - This works 2 times a day, then locked for 24h Code by text to my cellphone - This does not work when trying to log in, i get the error "Try another verification method, this method does not work at the moment". I know it works, its just in the combination with 2FA it wont work. Microsoft Authenticator - I cannot log into this one since the textmessage does not work on 2FA-login. I have been in a loop for the last month, i cant log into my ordinary e-mail, xbox and so on. Im still logged in on my computer and cellphone at the moment but im afraid it will time out very soon. Microsoft support says that they cannot do anything about it, it is only a server doing all the security. I cant remove 2FA on the account im still logged into, i need 2FA for that. Help!TAP Question
Hi All I hope you are well. Anyway, I'm looking for some clarification over Temporary Access Passes (TAP) as our testing seems to reveal some different results from those listed in the MS documentation. Here's the scenario's. My understanding: Require MFA policy deployed via Conditional Access New user F3 user starts Issue TAP to user where they can then setup MFA themselves via My Security Info etc Testing results: Require MFA policy deployed via Conditional Access New user F3 user starts User can setup MFA themselves via MS Auth app on a mobile device or via My Security Info in a browser MS TAP Info page: "The most common use for a TAP is for a user to register authentication details during the first sign-in or device setup, without the need to complete extra security prompts." Ref: Configure a Temporary Access Pass in Microsoft Entra ID to register passwordless authentication methods - Microsoft Entra ID | Microsoft Learn Have I missed understood something here and if a new user can indeed still setup MFA is there any real need for a TAP for first time user? Info appreciated. SK
How to register a second and a third mobile phone for MFA?
How do I register a second and a third device (iPhone / iPad in in this particular case)? First phone (main phone) is already using the Authenticator App without problem. Now we need to register a second phone as backup device (and with an alternative cellular carrier) and a iPad as third device. All devices should use the Authenticator App.
NgcSet stays NO despite working WHFB setup - RPC 0x800706ba error
Hi everyone, I need help with a Windows Hello for Business certificate trust deployment that's almost working but stuck on the final step. **What's Working:** - Manual certificate enrollment works perfectly: `certreq -enroll -user -config "MyCA.domain.local\MyCA-CA" "MyWHFBTemplate"` - TPM 2.0 is ready, enabled, and functional - All Group Policies applied correctly (computer and user) - CA server healthy, templates published **What's NOT Working:** - `dsregcmd /status` shows `NgcSet : NO` (should be YES) - `NgcSvc` (Microsoft Passport) service is stopped on client - Getting error: "RPC server is unavailable (0x800706ba)" during automatic certificate enrollment - PIN setup fails because NGC containers won't create **The Strange Part:** Manual certificate enrollment works perfectly, but automatic enrollment fails with RPC errors. Both should use the same communication path to the CA. **Environment:** - On-premises certificate trust deployment (no Azure AD) - Domain-joined Windows 11 clients - Windows Server 2019/2022 infrastructure **Questions:** 1. Should NgcSvc start automatically when WHFB policies are applied? 2. Why would manual cert enrollment work but automatic fail with RPC errors? 3. Is there a difference in how system context vs user context accesses the CA? Has anyone seen this specific combination before? Any ideas what could cause this behavior? Thanks for any help!
