Android 12 Sign-In Issue with HP Corporate Accounts via Intune Company Portal
Since yesterday, HP employees using older mobile operating systems (Ex. Android 12) have been unable to access Microsoft Outlook and Microsoft Teams on their smart devices. When launching Outlook or Teams, users are prompted to install the Microsoft Intune Company Portal app for authentication and device compliance. However, the latest version of this app appears to require a newer operating system version and is not supported on older devices. As a result, users with devices running Android 12 or earlier cannot complete the authentication process and are unable to use Outlook or Teams. ■ Please provide additional details 1) The issue started yesterday and affects employees using older Android and iOS versions. 2) On iOS devices, users can typically resolve the issue by upgrading to a newer iOS version. 3) However, some Android devices cannot be upgraded further due to manufacturer limitations. 4) For example, Samsung Galaxy Note 10 officially supports Android 12 as its final OS version and cannot be upgraded to Android 13 or later. 5) Because of this limitation, affected Android users are unable to install or use the required Microsoft Intune Company Portal app, which prevents access to Microsoft Outlook and Microsoft Teams. 6) This issue may impact multiple HP employees who are using Android devices that do not support Android 13 or later. Example affected device: Samsung Galaxy Note 10 (Android 12) Affected applications: Microsoft Outlook, Microsoft Teams, and Microsoft Intune Company Portal Business impact: Users cannot access corporate email, messaging, and collaboration services from their mobile devices. I have already posted this issue on the Microsoft Feedback Portal: https://feedbackportal.microsoft.com/feedback/idea/7bba2697-a2a2-f111-85ce-7c1e529382f4 However, this issue cannot be reproduced when using a personal Microsoft account. It only occurs when using an HP corporate email account because HP requires the use of the Microsoft Intune Company Portal app for authentication and device compliance. Since the problem appears to be related to the Intune Company Portal rather than Outlook or Teams themselves, I would like to post this issue here and seek guidance on resolving the Intune Company Portal authentication and compatibility issue affecting Android 12 devices.
Problems identifying managed iOS devices when using APP
Hello, As the title says i am having a hard time getting this to work. We have been using APP for a long time, but it has not been necessary for us to have different policies for managed (we only use iOS) and unmanaged devices (all mobile device types). Now i want to remove APP from managed devices all together, and only enforce this on unmanaged devices (BYOD) Please see attached image of how it is configured today. I also have an CA policy which requires APP when using MS apps, where i have added and "Filter for devices" exclude with following syntax: device.enrollmentProfileName -contains "iOS standard profile" (which cover our enrollment profiles, both are fully managed) When enrolling a managed device, APP still is enforced. Does anyone have any tips? I wanted to try here before submitting a ticket to MS. As far as i have found out , the app.devicemanagmenttype is the only rule that can be used to filter managed devices when used with APP.
iOS Enrollment and Conditional Access
Hello everyone, I need some help! We are configuring Intune to allow BYOD on iOS devices using the Account Driven User Enrollment method. In this scenario, the user enrolls the device by following the path: Settings > General > VPN & Device Management > Sign in to your Work or School Account The enrollment process was working correctly until we configured a Conditional Access policy to ensure that only BYOD-managed devices can access company resources. In other words, only devices that have successfully completed enrollment and are marked as Compliant in Intune should be allowed to use corporate applications. However, after applying the policy, we are no longer able to complete the enrollment process. During one of the enrollment steps, the device displays the following message: Translate English "Setting Up iPhone iPhone setup may take a few minutes. Sign-In Failed Enrollment failed. Please try again. OK" 1. Target resources (Include) 2. Target resources (Exclude) 3. Device Platform: iOS 4. Filter for devices: device.mdmAppId -notIn ["0000000a-0000-0000-c000-000000000000"] 5. Grant: Require device to be marked as compliant This is our current Conditional Access policy configuration. Has anyone encountered this behavior before, or can identify whether there is any setting that might be blocking the enrollment process during the compliance validation stage?Protect org data on BYOD Windows / macOS devices
Hi All I hope you are well. Anyway, I have a need to protect org data on: Window personal / BYOD devices MacOS personal / BYOD devices What's the best way to achieve this? My thinking is: 1 X Conditional Access policy that blocks 1 X Conditional Access policy that allows via Edge, no persistent session, no downloads etc Device filter on both policies that target unmanaged devices Any other suggestions? SKWhich Entra account are you supposed to use to connect to a managed Google Play account?
At Connect Intune account to managed Google Play account - Microsoft Intune | Microsoft Learn, it says: We recommend using the Microsoft Entra account you're signed into to create the Google Admin account. So I used my Entra account to set it up. Now, though, when I look at the Managed Google Play item in Intune under Devices > Android > Enrollment, it has my email address under "Linked account". Was I supposed to create a shared Entra account to make this connection? What happens when I leave the org?
App Protection: Custom app vs Partner app
Is there any functional difference in using an app protection policy to manage a public partner app versus a custom application? We have an app vendor that says they wrapped their app with the SDK but it is not on the partner list so we cannot pick it from the public app list. Which leaves us with the custom app option. Is the functionality the same? Will it show up on the app protection report, work with conditional access policies, other Microsoft solutions, etc.? Thank you - Jessie
Intune iOS User-Based App Targeting
I’ve noticed an issue with user-based targeting and was wondering if this is an issue, or I'm just using it wrong. Lets say I want an iOS app to be deployed out to a user group, but only to company owned devices of those users. I set the assignment for required user group and assign an Include filter for corporate owned devices. If this app is also Available for All Users, then the app deploys out to all devices from the required user group, even their personal devices. It basically forgets there is a filter for the required user group assignment. Any way around this? It feels like a glitch in how Intune deploys apps.
Intune MAM - Questions about Company Data Removal
Hey all, we're looking to deploy Intune MAM for an organization. The organization only has BYOD devices (users have their own personal phones and company-provided phones are NOT an option.) Our end goal is the ability to wipe company data from a phone once a user has been offboarded (Outlook, Teams, etc.). To reduce friction, we identified that MAM may be the policy to allow for company data removal with little to no friction. Upon doing some reading, we came across a source that said that if a user uninstalls the broker agent (Intune Company for Android and Microsoft Authenticator for iOS), that an App Selective Wipe will NOT complete, especially if the user uninstalls the app BEFORE the wipe or DURING the pending wipe. Has this been the case for anyone else and do you have suggestions as how we can get to our end goal?Have OneDrive or SharePoint files/folders on home screen of iPad without internet connection?
This. I'm on a big iOS project. We have several users who need files on an ipad when traveling, and be able to open them when there is no internet connectivity. These files aren't intended to be edited, just 'read only.' These files do not contain any sensitive corporate data. The content lives in SharePoint online and I'm using OneDrive as a bridge to their sharepoint site. BUT the files can only be viewed on the ipad within the OneDrive app without internet access. These are devices using user affinity enrollment. Initially, the solution for users was to use the 'Mark Offline' feature within the OneDrive iOS app. I used Power Automate to have it fetch new files found in OneDrive and move them to the teams SharePoint site. These shared devices are locked down (an understatement). These will be used by the least computer savy/literate people and so having them dive through OneDrive folder after folder, even offline, is a tall order to ask. I totally get it and don't want them doing that either. So now I have to move onto plan B. How can we put the files that live within OneDrive/Sharepoint onto the home screen without an internet connection when the ipad is 'out in the field.?' This would make it infinitely easier for them. The key here is to not have end users manually moving files around. We don't want them to even have to go into OneDrive and mark folders/files offline, if possible. We don't have the SharePoint app on them. I tried the SP app a while back, and it is a hot mess of garbage. I could revisit it. Whatever I can get to work of course we'll have to modify our Intune polices. Thoughts?
