How do you keep people up-to-date with new features?
Is anyone feeling the pressure to keep yourself and your people informed about the latest updates that get pushed through? Microsoft regularly makes changes to their products and there are some pretty significant things on the horizon that could cause a bit of noise (good and bad 😅) from end-users. Do you have newsletters/lunch and learns/champion networks that you can tap into?
When is it OK to send a Chat (IM)?
Has anyone created something to show the correlation of someone's status (Available, Busy, In a Meeting, In a Call, DND, etc.) and whether or not it is OK to send them a Private Chat. We are trying to provide some general best practices/etiquette to our users. We are finding a wide range of opinions.Microsoft Teams is like conversations in an open floor plan office
I like to think about real-world experiences that help us understand how to work using digital tools in a modern workplace. One of my best analogies is that communicating in Microsoft Teams is like communicating with team members in an open floor plan office. Sitting in pods is like focusing our work in channels. Our Team might sit in a collection of seating pods. Or if you're organisation uses Activity Based Working, you shift to different pods to focus on work. This video is a segment from a session I delivered during Collab365's #GlobalCon1. The session was titled "The exhaustive guide to conversations in Microsoft Teams... for now." I received many requests to make this segment available publicly for the community to use in their own Microsoft Teams adoption and training programmes. Do share your feedback in the comments below, to help me refine the analogy. https://www.youtube.com/watch?v=nWaqHln9K54
