How to Switch Between Multiple Organizations in Microsoft Teams
Introduction: If you collaborate with multiple companies, clients, or nonprofits, you’ve likely been invited to more than one Microsoft Teams organization (aka “tenant”). While Teams is a powerful tool for collaboration, switching between orgs isn’t always intuitive—and can slow you down if you’re not set up properly. In this blog, I’ll walk you through how to manage and switch between multiple organizations in Microsoft Teams smoothly—on both desktop and mobile. What Is an "Organization" in Teams? Each Microsoft 365 account is tied to a single organization (or tenant). When you're added to another org’s Teams environment, you're technically a guest there. Teams allows you to toggle between these orgs, but the interface isn’t always user-friendly, and you can easily miss notifications or messages if you're not careful. How to Switch Organizations on Teams Desktop App Open Microsoft Teams (desktop or web). In the top-right corner, click on your profile picture. Under your name, you’ll see a list of all the organizations you’re a member of. Click the name of the org you want to switch to. Teams will reload in that environment. Note: Each time you switch, Teams refreshes—so it can take a few seconds. switched organization shown below Switching Orgs on the Teams Mobile App Tap your profile picture in the top-left corner. Under your name, tap the dropdown arrow to view other organizations. Select the org you want to access. Note: On mobile, switching is usually faster than on desktop, and it’s a good backup when you cannot access your computer. Other Tips for Managing Multiple Orgs ✅ Use the Web App in Parallel Open teams.microsoft.com in a browser for one org while using the desktop app for another. This is especially helpful if you're constantly jumping back and forth. 🔔 Don't Miss Notifications Teams doesn’t show notifications from orgs you’re not actively in. Use the Activity Feed in each org to catch up when you switch. On mobile, you can enable notifications for all orgs (Settings > Notifications > Accounts). 💼 Keep Track of Which Org You're In Customize your Teams theme for each org to help visually differentiate them. Add org initials or emojis in team names (if you’re an admin) to make switching less confusing. 🧹 Leave Orgs You No Longer Use If you’re no longer collaborating with a tenant, go to myaccount.microsoft.com/organizations and remove your access. 🧠 Bonus: Using Multiple Desktops or Profiles If you’re more advanced, consider: Creating browser profiles (Chrome/Edge) for each org. Running Teams in multiple desktop user accounts or Microsoft Edge side-by-side mode. Wrapping Up Switching orgs in Teams is a necessary evil for consultants, volunteers, and cross-org collaborators. With the right habits—like using browser tabs, enabling notifications, and customizing views—you can stay productive without missing a beat.
Accessibility Tools in Windows & Microsoft 365 Every Nonprofit Should Know
Accessibility isn’t optional for nonprofits — it’s essential. Whether serving clients, supporting staff, or engaging volunteers, organizations must ensure digital tools are usable by everyone. Microsoft 365 and Windows include powerful, built‑in accessibility features that many nonprofits overlook. This blog explores the most impactful tools, how they work, and how to configure them using official Microsoft guidance. Accessibility Architecture in Microsoft 365 1. Input Assistance Speech‑to‑text (Voice typing / Dictation): Convert spoken words into written text in real time Voice control (Voice access): Use voice commands to open apps, navigate menus, and control the operating system Hands‑free navigation: Fully operate a device using voice access and assistive input technologies, allowing users to write text and operate their PC entirely through speech 👉 Microsoft overview: Windows 11 Accessibility Features | Microsoft 2. Visual Assistance Windows allows users to adjust text size, contrast themes, and apply magnification, improving readability and reducing eye strain. Magnifier Color filters High contrast themes Immersive Reader (Microsoft 365 apps such as Word, OneNote, and Edge) 👉 Learn more: Make Windows easier to see | Microsoft Support 3. Hearing Assistance Microsoft Teams provides real‑time captions and saved transcripts with speaker attribution, helping users follow meetings and review conversations later. Live captions Transcription Subtitles 👉 Teams guidance: Admins- Manage transcription and captions for Teams meetings - Microsoft Teams | Microsoft Learn 4. Cognitive Support Features like Read Aloud and Immersive Reader improve comprehension by reading text aloud, adjusting spacing, and reducing visual distractions to help users focus and better process information Focus mode (Immersive Reader / Line Focus): Reduces distractions and highlights portions of text for better concentration Read‑aloud: Converts text to speech so users can listen instead of reading Simplified ribbon: Reduces interface complexity for easier navigation Editor suggestions: Provides real‑time grammar, clarity, and style improvements 👉 Learn more: Use Immersive Reader in Word | Microsoft Support and Listen to your Word documents - Microsoft Support High‑Impact Use Cases for Nonprofits 1. Accessible Program Materials Immersive Reader helps users with dyslexia, language barriers, or cognitive challenges better understand written content. Use Immersive Reader to: Read text aloud Break words into syllables Adjust spacing Translate content How to Enable Immersive Reader Open Word or OneNote Select View → Immersive Reader Adjust: Text spacing Column width Read‑aloud speed Line focus 👉 Resource: Microsoft 365 Immersive Reader overview 2. Accessible Meetings Transcription creates a searchable meeting record with timestamps and speaker attribution, improving accountability and accessibility Microsoft Teams provides: Live captions Speaker attribution Transcripts Translation Enable Live Captions in Teams Join a meeting Click More (…) → Turn on live captions Select language Enable transcription if needed 👉 Learn more: Teams transcription & captions 3. Accessible Documents Word and PowerPoint provide tools to ensure documents are inclusive and compliant. Accessibility Checker Alt‑text generation Reading order tools Run Accessibility Checker Open Word, PowerPoint, or Excel Go to Review → Check Accessibility Fix issues such as: Missing alt text Low contrast Incorrect reading order 👉 Learn more: Run Accessibility Checker 4. Accessible Communications Outlook supports: Accessible email templates Screen reader compatibility High‑contrast display options How to Configure Accessibility Features in Outlook Open a new email in Outlook Use clear structure and formatting, such as: Short paragraphs Bold text for section headers Bulleted or numbered lists Add alt text to images (right‑click image → Edit Alt Text) Under the Message tab → Check Accessibility before sending 👉 Learn more: Make your Outlook email accessible to people with disabilities | Microsoft Support Final Thought Accessibility is a core part of digital equity. By leveraging the built‑in tools in Microsoft 365 and Windows, nonprofits can create inclusive experiences without additional cost or complexity. These features are not just compliance tools — they are productivity, engagement, and mission‑impact multipliers. Learn More See accessibility in action through nonprofits around the world that are advancing inclusion by co‑creating technology in partnership with the communities they serve. Please visit: Microsoft for Nonprofits LinkedIn.Transforming Microsoft Teams into a Secure Collaboration Platform for Nonprofits
Microsoft Teams is often seen as a meeting tool, but its real power lies in how it connects Microsoft 365 services like SharePoint, OneDrive, and the Power Platform into a single workspace. When a Team is created, a Microsoft 365 Group and a SharePoint site are automatically provisioned, forming the foundation for file storage, permissions, and collaboration For nonprofits managing distributed staff, volunteers, and external partners, Teams can function as a central hub for collaboration, operations, and program delivery. 1. Organizing Work with Channels Teams' channels provide a flexible way to structure work across the organization. Nonprofits can create channels for: Volunteer groups Event teams Shifts or cohorts Within each channel, teams can: Store and share files (via SharePoint) Manage tasks using Planner Automate updates with Power Automate Key consideration: Standard channels are visible to all team members Private and shared channels allow restricted access Standard, private, or shared channels in Microsoft Teams | Microsoft Support How to set this up In Teams: Join or create a team → Create team Choose: Standard team Add channels such as: General Training Events Resources Assign volunteer leads as Owners ✅ Note: The Teams Admin Center is primarily used for governance and policy management—not day-to-day team creation. ✅ Channels can be standard (open to all members) or private/shared for restricted access, depending on your needs. Learn more: Create a standard, private, or shared channel in Microsoft Teams | Microsoft Support 2. Secure Case Management Collaboration Teams supports secure coordination for caseworkers and sensitive programs by combining communication with built-in compliance capabilities: Private channels for restricted discussions only added members can access content) Sensitivity labels and DLP policies (via Microsoft Purview) Encryption for data in transit and at rest Because Teams stores channel files in SharePoint, organizations benefit from: Version control Granular permissions Audit logs and compliance tracking How to set this up Create a Private Channel Add only authorized staff Apply a Sensitivity Label Configure DLP policies Store files within the channel ✅ Private channels create a secure, isolated collaboration space, where only members can view conversations and files Learn more: IT Admins - Private channels in Microsoft Teams - Microsoft Teams | Microsoft Learn 3. External Collaboration with Partners Teams Connect enables seamless collaboration with external organizations without switching platforms. Key capabilities include: Shared channels for working across organizations Identity management through Microsoft Entra ID Conditional access controls Unlike traditional guest access, shared channels use B2B Direct Connect, allowing external users to collaborate using their own organizational credentials. How to set this up Configure cross-tenant access in Microsoft Entra ID Enable B2B Direct Connect Create a Shared Channel Invite external partners Assign permissions ✅ Requires a trust relationship between organizations Learn more: B2B direct connect Microsoft Entra overview - Microsoft Entra External ID | Microsoft Learn 4. Training, Onboarding, and Knowledge Sharing Teams provides a complete environment for training and onboarding: Live and recorded sessions Transcripts and captions Breakout rooms for interactive learning Quizzes using Microsoft Forms Recordings are automatically stored in: Meeting recordings are stored in OneDrive (for private meetings)} SharePoint (for channel meetings) Learn more: Teams meeting recording and transcript storage and permissions in OneDrive and SharePoint - Microsoft Teams | Microsoft Learn How to set this up Create a Training channel Upload materials to SharePoint (via the Files tab) Add Forms quizzes as a tab Pin key resources for easy access Optionally integrate Viva Learning to centralize training content This makes training content easy to reuse and manage over time. 5. Community and Program Engagement Teams can also support program delivery and community engagement by hosting: Youth programs Support groups Peer learning communities Features like moderation, role-based permissions, and secure file sharing help maintain safe participation. 6. Real-Time Document Collaboration Teams integrates directly with Microsoft 365 apps like Word, Excel, and PowerPoint, enabling real-time co-authoring. This allows multiple users to: Edit documents simultaneously Track changes automatically Eliminate version confusion All documents remain centrally stored and managed through SharePoint/OneDrive. Learn more: Collaborating with Teams, SharePoint, and OneDrive - Microsoft Support 7. Program Delivery and Secure Services For delivering services remotely, Teams includes: Secure meetings with waiting rooms Appointment scheduling Screen sharing and collaboration tools Compliance note: Microsoft Teams can support regulatory requirements such as HIPAA when used with: An eligible Microsoft 365 plan A Business Associate Agreement (BAA) Appropriate security and compliance configurations How do make Teams HIPAA Compliant? - Microsoft Q&A 8. Event Planning and Coordination Teams can streamline event planning by combining: Planner for task tracking Loop components for collaborative content Shared calendars (via Exchange) Power Automate for reminders and notifications How to set this up Add a Planner tab to a channel Create task buckets: To Do In Progress Completed Assign tasks Automate reminders with Power Automate Learn more: Add Planner as a tab in Microsoft Teams | Microsoft Support 9. Internal Communications Teams can reduce reliance on internal email by centralizing communication through: Channel announcements @mentions Threaded conversations Integration with Viva Engage 10. Knowledge Management Teams also serves as an entry point for organizational knowledge by connecting directly to SharePoint: SharePoint pages for structured knowledge bases Key resources surfaced as tabs in channels Integrated search across chats, files, and channels Important distinction: SharePoint acts as the system of record for documents and content Teams provides the user interface for collaboration and access How to set this up Add a SharePoint page as a tab Include: Policies Program materials Templates FAQs Surface additional lists or documents libraries as needed Use Microsoft Search to help users find content quickly Learn more: Add a SharePoint page, list, or document library as a tab in Teams - Microsoft Support Final Thought Teams becomes significantly more powerful when treated as a digital workspace layered on Microsoft 365, not just a meeting tool. With proper structure and governance, it can streamline operations and strengthen collaboration across an entire nonprofit.Using Copilot in Sensitive Healthcare Teams Meetings - Without Recording or Transcription
Healthcare organizations want the productivity benefits of Microsoft 365 Copilot, but those benefits must be balanced with privacy, security, and compliance requirements. I recently worked with a healthcare customer whose compliance team was concerned about persistent meeting artifacts. They wanted users to benefit from Copilot during Microsoft Teams meetings, but they did not want every conversation recorded or a transcript available afterward—especially for meetings involving sensitive operational, workforce, legal, compliance, or patient-related discussions. Microsoft Teams provides an option that can help with this scenario: allowing Copilot only during the meeting while disabling recording and transcription. Important: This article describes a technical configuration and customer scenario. It is not legal or compliance advice. Your privacy, security, compliance, records-management, and legal teams should determine whether this configuration is appropriate for your organization and specific meeting types. Why This Matters in Healthcare Healthcare organizations conduct many meetings where the discussion may include sensitive information: Patient care coordination Quality and safety reviews Compliance investigations Workforce and employee matters Security incidents Legal or risk-management discussions Research and clinical program planning A recording or transcript can become an additional persistent information asset that must be appropriately protected, retained, governed, and eventually disposed of. The HIPAA Security Rule requires covered entities and business associates to implement reasonable and appropriate administrative, physical, and technical safeguards for electronic protected health information. This includes evaluating risk, controlling access, implementing audit controls, and periodically reviewing security measures. The U.S. Department of Health and Human Services provides an overview of these requirements here. HIPAA’s minimum necessary standard also generally calls for organizations to limit unnecessary access to protected health information, although important exceptions apply—including certain disclosures for treatment. HHS provides additional guidance on the minimum necessary requirement. Turning off recording and transcription does not automatically make a meeting compliant. However, reducing the creation of unnecessary meeting artifacts can be one useful part of a broader, risk-based healthcare data-governance strategy. Copilot Without a Persistent Transcript When a Teams meeting is configured for Only during the meeting, Copilot can use temporary speech-to-text data to understand the active conversation. A traditional meeting transcript does not need to be started. Users can ask Copilot to: Summarize what has been discussed Identify decisions List open questions Capture action items Explain areas of disagreement Help someone catch up after joining late Microsoft explains that Copilot must be manually started by a participant in this configuration. Copilot can then provide insights based on the conversation taking place while it is active. See Microsoft’s guidance for using Copilot without recording or transcribing a Teams meeting. There are two important limitations users must understand. First, Copilot does not automatically start when the meeting begins. If someone activates it five minutes into the meeting, it will not have the same context it would have had if it had been started at the beginning. Second, users should capture anything they need before leaving the meeting. Without transcription, they will not have the same post-meeting Copilot conversation history or transcript-based recap. Microsoft recommends copying any Copilot content users want to keep before the meeting ends. Watch the Complete Walkthrough In the following video, I demonstrate the user experience, the corresponding Teams administrative policies, the Facilitator consideration, and several lessons I learned while implementing this for a healthcare customer. How to Use Copilot in Teams Without Recording or Transcription: Admin Setup & Gotchas The Administrative Configuration For this scenario, the goal was to create a scoped Teams meeting policy that: Prevented users from recording meetings Prevented users from starting transcription Allowed Copilot to operate during the meeting Avoided enabling a transcript-dependent post-meeting Copilot experience The settings are managed through Teams meeting policies in the Teams admin center. In the video, I walk through the relevant recording, transcription, and Copilot controls and show the resulting experience from a user’s perspective. For a healthcare organization, I would normally begin with a limited population instead of immediately applying a new policy globally. A pilot group gives the organization an opportunity to test the technical behavior and evaluate it with stakeholders from: Privacy and compliance Information security Legal and risk management Records management Clinical or operational leadership Microsoft 365 administration End-user training and adoption The appropriate configuration may differ between clinical, administrative, research, legal, HR, and general collaboration scenarios. A single organization-wide meeting policy may not be the right answer for every healthcare meeting. “No Transcript” Does Not Mean “No Compliance Data” This distinction is critical. Although participants may not receive a traditional meeting recording or transcript, Copilot prompts and responses can still be subject to Microsoft Purview retention policies. Depending on the organization’s configuration, those interactions may also be discoverable through Microsoft Purview eDiscovery. Microsoft explicitly notes that Copilot prompts and responses may be retained for compliance purposes even when recording and transcription are disabled. Microsoft’s Purview training covers auditing, retention, eDiscovery, and compliance controls for Copilot interactions. Healthcare organizations should therefore evaluate more than the visible Teams recap. The governance review should include: Copilot interaction retention Microsoft Purview Audit eDiscovery requirements Data Loss Prevention policies Sensitivity labels Records-management obligations Access to saved notes or exported Copilot responses Organizational policies governing the entry of PHI into AI-assisted experiences The user experience may feel temporary, but the organization’s compliance controls can still operate behind the scenes. The Lesson We Almost Missed: Facilitator Still Creates Loop Artifacts This was one of the most important lessons from my recent engagement. While working to Copilot to operate only during the meeting. Recording was disabled, transcription was disabled, and users did not receive the traditional transcript-based recap we were trying to avoid. But Loop files were still appearing. That initially seemed inconsistent with the policy design. After investigating, we discovered that the files were not being created by the personal Copilot experience—they were being generated because Microsoft Facilitator was enabled. This distinction is easy to miss: Copilot only during the meeting gives an individual user private, real-time assistance without requiring a persistent transcript. Facilitator is a shared meeting agent that can generate collaborative notes and other meeting artifacts. Microsoft documents that Facilitator’s meeting data is stored as a .loop file in the Meetings folder of the OneDrive account belonging to the user who initiated Facilitator. The data is treated as meeting transcript data for governance purposes. Facilitator notes may also be available to meeting participants through Notes and the meeting recap. Microsoft documents Facilitator’s behavior, storage, and administrative controls here. For a healthcare organization, that Loop file is not simply a convenient set of notes. Depending on what was discussed, it could contain sensitive operational information, workforce information, security details, or protected health information. It becomes another persistent artifact that must be considered in the organization’s access, sharing, retention, eDiscovery, lifecycle-management, and data-protection strategy. Copilot and Facilitator Require Separate Governance Decisions Disabling recording and transcription while allowing Copilot during the meeting does not automatically prevent Facilitator from producing shared meeting content. Healthcare organizations should make separate decisions about: Whether users should have access to Copilot during meetings. Whether users should be allowed to initiate Facilitator. Which meeting types are appropriate for shared AI-generated notes. Which users or groups should be allowed to use Facilitator. How the resulting Loop files should be stored, accessed, retained, labeled, and disposed of. Facilitator can be extremely useful for approved operational meetings where collaborative notes, decisions, and follow-up actions are valuable. However, it may not be appropriate for every sensitive clinical, compliance, legal, HR, or incident-response meeting. Microsoft allows administrators to control whether Facilitator is available across the organization or only to selected groups of users through Teams app policies and app-centric management. One important administrative nuance is that access to Facilitator can be scoped, while Microsoft’s control for turning off AI-generated meeting notes is currently tenant-wide rather than user-specific. That makes intentional scoping particularly important. Instead of assuming every Copilot-licensed user should also be able to initiate Facilitator, organizations can identify the populations and meeting scenarios where persistent collaborative notes have a defined business purpose and an approved governance model. The practical lesson is simple: If your goal is to use Copilot without creating persistent meeting artifacts, do not stop after validating the recording, transcription, and Copilot policies. Verify whether Facilitator is enabled and inspect the resulting Loop behavior as part of your testing. The Meeting Option That Can Cause Confusion and Broke Things For Us One of the most important lessons from this implementation involved the meeting organizer’s Copilot setting. If an organizer changes the meeting from Only during the meeting to During and after the meeting, Copilot expects transcription to be available. If the organization’s policy prevents transcription, the user may receive an error indicating that Copilot cannot access the meeting. From the user’s perspective, that can look like a licensing problem or a broken Copilot deployment. In reality, it may simply be a mismatch between: The organization’s transcription policy The Copilot meeting option selected by the organizer The type of Copilot experience the user is attempting to start Microsoft’s meeting guidance confirms that During and after the meeting requires transcription, while Only during the meeting can operate without it. Review the current Copilot behavior in Microsoft Teams meetings. This is why user education is just as important as the policy itself. A Healthcare Deployment Checklist Before introducing this configuration more broadly, consider the following: Classify the meeting scenarios. Determine where in-meeting Copilot is appropriate and where AI assistance should be restricted entirely. Engage compliance early. Validate the design with privacy, security, legal, records-management, and compliance stakeholders. Use scoped policies. Pilot with specific users or groups before considering a broader rollout. Review more than recordings and transcripts. Evaluate Purview retention, auditing, eDiscovery, DLP, sensitivity labels, and exported Copilot content. Evaluate and scope Facilitator separately. Determine which users should be able to initiate Facilitator and which meeting scenarios justify shared AI-generated notes. Test where the resulting Loop files are stored, who can access them, and how retention, sensitivity labels, eDiscovery, sharing, and lifecycle controls apply. Test for unexpected artifacts. After a pilot meeting, inspect the organizer’s and initiator’s OneDrive, the meeting chat, Notes, Recap, Loop, and relevant Purview experiences. Confirm that the meeting produces only the artifacts your governance team expects. Train meeting organizers. Explain the difference between Only during the meeting and During and after the meeting. Prepare users for the temporary experience. Users should capture approved action items or summaries before the meeting ends. Test the complete workflow. Validate the experience using representative accounts, policies, licenses, meeting types, and organizational controls. Review the configuration periodically. Microsoft Teams and Copilot capabilities continue to evolve, and healthcare organizations should reassess their controls as features change. Finding the Right Balance Healthcare organizations do not necessarily have to choose between disabling Copilot completely and generating a recording and transcript for every meeting. The Only during the meeting option provides another path: users can receive real-time assistance while the organization limits the creation of traditional post-meeting artifacts. It is not a substitute for a complete healthcare compliance strategy. It is a technical control that can support a broader strategy built around risk assessment, appropriate access, retention, auditing, training, and clearly defined meeting scenarios. The Facilitator lesson also demonstrates why organizations must test the entire meeting experience—not just the most visible policy settings. Copilot may be operating as expected while another enabled capability is still creating shared, persistent content. For the healthcare customer that inspired this video, the technical settings were only part of the solution. The real success came from understanding the user experience, finding the unexpected Loop artifacts, separating Copilot governance from Facilitator governance, and teaching organizers how the different options behave. That is the lesson I hope this walkthrough helps other healthcare organizations apply.Microsoft Teams Meeting Controls: July 2026 M365 Champions Community call
Hello Champions! Here’s a recap and top Q+A from our July M365 Champions monthly call of 2026. We kicked off the call annoucing a new Champion Stories program to showcase real-world Microsoft 365 Copilot adoption success stories from the Champions community. Organizations that have successfully introduced or scaled Copilot are invited to share their journey, lessons learned, and best practices. Selected stories will be professionally filmed and published to help other Champions learn from peer experiences. Submit your story at aka.ms/ChampionStory. This month's main topic featured the redesigned Microsoft Teams meeting controls with Michelle Maislen, Principal Product Manager and Ryan Miller, UX Researcher from the Microsoft Teams product group. She explained that the redesign was driven by customer feedback around cluttered meeting controls, accidental clicks, and difficulty finding key features. The new experience introduces a cleaner, more organized toolbar with mic, camera, and share controls prioritized, separates the Share and Leave buttons to prevent accidental exits, moves advanced features into a structured “More” menu, and allows users to customize their meeting controls through drag-and-drop pinning. She acknowledged that changes such as moving Raise Hand under Reactions may be polarizing, but emphasized that users can personalize the toolbar to fit their workflow. Michelle also detailed the phased rollout plan, with users receiving opportunities to opt in before automatic migration, and shared that the redesign will extend across meetings, webinars, and town halls. Throughout the discussion and Q&A, she reinforced that the goal is to create a simpler, more intuitive, and highly customizable Teams meeting experience while preserving access to all existing meeting functionality. Click here to learn more about the Teams Meeting Controls redesign. Q+A from this month's session: 1. When will the new Teams Meeting Controls reach General Availability (GA)? Answer: Microsoft expects the redesigned meeting controls to roll out worldwide in September 2026, following preview validation and user feedback. 2. How does the 20-day rollout experience work? Answer: Users will receive several opportunities to opt in to the new experience. After approximately 20 days, they will be automatically migrated. 3. Can users switch back to the old meeting controls? Answer: Yes. A temporary toggle allows users to switch back to the old experience, although Microsoft plans to remove this option in the future. 4. Why was Raise Hand moved under Reactions? Answer: Research showed users frequently clicked the wrong button when Raise Hand and Reactions were adjacent. Moving Raise Hand under Reactions reduces accidental clicks. 5. Can users move Raise Hand back to the main toolbar? Answer: Yes. Users can drag and pin Raise Hand to the main toolbar if they prefer it there. 6. Can users customize the meeting toolbar? Answer: Yes. Most controls can be pinned, unpinned, and rearranged using drag-and-drop customization. 7. Which controls cannot be moved? Answer: Microphone, Camera, Share, and Leave remain fixed to ensure a consistent core meeting experience. 8. Will toolbar customizations persist between meetings? Answer: Yes. Customizations persist across meetings on the same device. 9. Will toolbar settings sync across multiple devices? Answer: Not initially. Microsoft indicated multi-device synchronization is planned for a future update. 10. Can users pin specific reactions (such as Thumbs Up) to the toolbar? Answer: Not in the initial release. The team acknowledged the request and is considering expanded reaction customization. 11. Will Microsoft add more meeting reactions? Answer: Yes. The Teams team confirmed they're exploring expanded reaction sets and potentially custom organizational reactions. 12. Does the redesign apply to Webinars and Town Halls? Answer: Yes. The redesigned controls will be available across Teams meetings, webinars, and town halls. 13. Is the redesign available in both Teams Desktop and Teams Web? Answer: Yes. The redesigned controls are supported in the Desktop and Web clients. 14. Will Virtual Desktop Infrastructure (VDI) environments be supported? Answer: Yes. Microsoft confirmed support for VDI deployments. 15. Why redesign the meeting controls at all? Answer: The redesign addresses common pain points including: Toolbar clutter Difficulty locating controls Accidental clicks Confusion between Reactions and Raise Hand Accidentally clicking Leave instead of Share 16. Where did features like Notes, Rooms, Apps, Facilitator, and Captions go? Answer: These capabilities were not removed. They have been reorganized under the new More menu to create a cleaner primary toolbar. 17. What adoption and readiness resources are available? Answer: Microsoft published: An IT Pro Change Management Guide An End User Visual Guide Adoption content on adoption.microsoft.com These resources are designed to help organizations prepare users for the transition. 18. Is Microsoft addressing AI-related meeting security concerns? Answer: Yes. The Teams team is actively working on better visibility and notifications for: AI note-taking bots External recording tools Third-party meeting assistants 19. Can meeting actions and decisions automatically flow into other Agents or workflows? Answer: The question was raised by attendees, and Microsoft acknowledged the scenario as valuable feedback. No roadmap or confirmed functionality was announced. 20. Will Education (EDU), GCC, and other government environments receive the redesign? Answer: GCC is expected to receive the update roughly in line with worldwide rollout. GCCH and DoD environments are expected to follow later. EDU deployment details were still being validated during the session. Join us on September 22nd for our next community call. Haven't joined the program yet? It's free! Join here: https://aka.ms/M365Champion. Bring your questions to our discussion forum: https://aka.ms/DriveAdoption.
Honoring Women Innovators: How Marisa Redd Is Expanding Childcare Access Through Technology
This International Women’s Day, we’re celebrating a leader who is using technology to open doors for families and strengthen her community. In Austin, access to childcare remains one of the biggest challenges facing working parents—and Marisa Redd, Senior Director at the Greater Austin YMCA, is helping reshape what’s possible. Reimagining Early Learning in Austin With Marisa's help, the YMCA introduced Tomorrow Academy, a forward‑thinking early learning model built to increase the availability of high‑quality, affordable childcare across the region. Supported by digital tools like Microsoft Teams, the organization has transformed how staff connect, coordinate, and share expertise. For the first time, teams across multiple centers can collaborate in real time, streamline program delivery, and scale services more efficiently bringing much‑needed childcare options to more families. Leadership That Moves Communities Forward Marisa’s work shows how technology, paired with mission‑driven leadership, can help solve complex community challenges. By modernizing communication and strengthening operational agility, she and her team are expanding opportunity for families who rely on accessible, dependable childcare. This International Women’s Day, we’re proud to recognize women like Marisa—leaders who are driving innovation, empowering communities, and creating lasting impact. To learn more about Marisa's story and the wonderful work of Greater Austin YMCA, please visit: Microsoft for Nonprofit LinkedIn.
Where is the Teams Pay-As-You-Go Calling Plan for GCC Tenant License
Currently we are using Direct Routing for Teams calling and want to transition to a Teams pay-as-you-go (PAYG) calling plan for GCC license. Unfortunately, direct purchase through Microsoft 365 Admin Center "Microsoft Online Subscription Agreement" (MOSA) billing account is not available; and the license does not appear on our reseller "Microsoft Customer Agreement" (MCA) billing account price list. https://www.microsoft.com/licensing/docs/documents/download/Modern%20Work%20FAQ_Microsoft%20Teams_July2024.pdfhttps://www.microsoft.com/licensing/docs/documents/download/Modern%20Work%20FAQ_Microsoft%20Teams_July2024.pdf) (last updated July 29, 2024), item 103 states pay-as-you-go calling plan is available for GCC. Has anyone successfully purchased a Teams PAYG calling plan for GCC license since the implementation of the new Microsoft billing experience?Beyond the Basics: How to Get More Value from Transcription in Microsoft Teams
This post is a follow‑up to my earlier guide, “How to Enable Transcription in Microsoft Teams: A Quick Guide to Smarter Meetings.” If you’ve already learned how to turn transcription on, this next step will help you get even more value from it. Transcription in Microsoft Teams isn’t just a convenience—it’s a powerful productivity engine hiding in plain sight. If you’ve already mastered how to enable transcription (or read my earlier guide), you’re ready for the next step: turning those transcripts into actionable insights, better collaboration, and smarter workflows. Whether you’re a project manager, educator, team lead, or someone who simply wants cleaner follow‑ups, this guide will help you unlock the full potential of Teams transcription. Why Transcription Matters More Than Ever Meetings move fast. Decisions get made, tasks get assigned, and ideas fly across the screen. Even with the best note‑taking habits, it’s easy to miss something. Transcription solves that by giving you: Searchable meeting history Accurate recall of decisions and action items Accessibility for participants who prefer or require text A single source of truth for follow‑ups But the real magic happens when you start using transcripts strategically. 1. Turn Transcripts Into Actionable Follow‑Ups A transcript isn’t just a record—it’s a roadmap. Here’s how to make it work for you: Use Search to Find What Matters Instead of rewatching an hour‑long recording, search the transcript for keywords like: “deadline” “next steps” “assign” “decision” This instantly surfaces the moments that matter. Extract Action Items Teams Premium or Microsoft 365 Copilot users get AI‑generated action items automatically. But even without premium features, you can: Skim the transcript for verbs (“send,” “review,” “update”) Copy/paste tasks into Planner, To Do, or your project management tool Share a summary with your team to confirm alignment 2. Use Speaker Attribution to Improve Collaboration Teams transcription identifies who said what—unless you choose to anonymize your name. This is incredibly useful for: Tracking ownership of ideas Following up with the right person Clarifying who committed to which task Reviewing feedback from specific stakeholders If your team works cross‑functionally, this feature alone can save hours of back‑and‑forth. 3. Combine Transcripts with Meeting Recordings for Full Context Transcripts are great for scanning, but recordings add tone, nuance, and visual cues. Use them together when: Reviewing complex discussions Revisiting demos or walkthroughs Clarifying tone in sensitive conversations Training new team members Pro tip: Jump directly to a transcript line and Teams will play the recording from that exact moment. 4. Leverage Multi‑Language Support If your team is global, transcription becomes even more valuable. Teams supports multiple spoken languages, and you can confirm the language at the start of transcription. This helps: Multilingual teams collaborate more effectively Non‑native speakers review content at their own pace Organizations maintain accurate documentation across regions 5. Manage Privacy and Compliance Like a Pro Transcription is powerful—but it also comes with responsibility. Here’s how to stay compliant: Know Where Transcripts Are Stored Saved to the meeting organizer’s OneDrive for Business Governed by your organization’s retention and compliance policies Control Who Can Download Admins can restrict transcript downloads to: Organizers only Organizers + co‑organizers Everyone in the meeting Use Anonymization When Needed If you want to participate without your name appearing in captions or transcripts, toggle on “Hide my name in captions and transcripts” in Teams settings (if allowed by your admin). Final Thoughts: Let Your Meetings Work for You Transcription in Microsoft Teams is more than a convenience—it’s a strategic advantage. By going beyond simply turning it on and learning how to use the transcript effectively, you transform your meetings into a powerful source of clarity, accountability, and insight. Every conversation becomes searchable. Every decision becomes traceable. Every meeting becomes more valuable. If you’re ready to take your Teams experience to the next level, start treating transcription as a core part of your workflow—not an optional add‑on. Your future self (and your team) will thank youGet to know the ESPC25 Community Reporters: Your front-row pass to the pulse of the conference!
If you're heading to ESPC25 in Dublin this December, you’re in for enlightening sessions, networking opportunities—and access to the heart of the event through this year’s Community Reporters. These passionate tech leaders will be capturing the energy of ESPC25, conducting interviews, sharing insights—and amplifying the voices of attendees, speakers, and sponsors. Whether you're attending in person or following along remotely, they’ll help you stay connected to the moments that matter most. Meet the incredible team of Community Reporters who will bring ESPC25 to life: 🎤 Jonah Andersson | Jonah is a developer, lead cloud dev-ops engineer, and Microsoft MVP who champions diversity in tech. She's passionate about highlighting the voices of underrepresented communities and the transformative power of Azure and AI. 🎤 Christian Buckley | A veteran of ESPC and a powerhouse in the Microsoft ecosystem, Christian is a Microsoft Regional Director and MVP. He’s known for dynamic interviews and thought-provoking panels. If you want deep insights and lively debates, follow Christian’s coverage. 🎤 Emily Mancini | Emily brings a sharp eye for design and a deep love for collaboration. As a Microsoft MVP and UX champion, she’s passionate about making tech accessible and intuitive. Expect her interviews to spotlight the human side of innovation and the power of inclusive design. 🎤 Jasper Oosterveld | Jasper is a Microsoft MVP and a data security and Microsoft 365 expert with a knack for making complex topics approachable. His coverage will focus on practical takeaways, especially around Microsoft 365 and Teams, helping attendees turn inspiration into action. 🎤 Eric Overfield | Eric is an author, Microsoft MVP and Regional Director, and a recognized authority in AI, Microsoft 365, data insights, and Azure. He’s passionate about bridging the gap between business needs and technical solutions. 🎤 Chirag Patel | Known for his infectious enthusiasm and community-first mindset, Chirag is a Microsoft MVP and Microsoft Certified Trainer who thrives on connecting people and ideas. He’ll be diving into conversations about real-world solutions, modern workplace trends, and the stories behind the tech. 🎤 Zoe Wilson | Zoe is a Microsoft MVP and Regional Director who helps clients leverage the full range of modern work technologies to drive innovation around business problems. Her interviews will explore best practices, security, and how organizations can empower users while staying compliant. Whether you're attending ESPC25 to level up your skills, connect with peers, or explore the future of Microsoft technologies, this year's Community Reporters will be your guide to the conference’s most impactful moments. Stay tuned for updates, follow the coverage, join the conversation, and be part of a community that’s driving innovation forward. We can’t wait to see you in Dublin—and if you’re still deciding, let this be your sign: #ESPC25 is where the Microsoft tech community comes alive. Subscribe to the ESPC YouTube channel https://aka.ms/ESPCYouTubeChannel and we'll have a playlist on our Microsoft Community Learning YouTube channel - https://aka.ms/Community/LearningChannel Register now! - Community discount code: ESPC25COMM (€200 off) Cheers all! Heather
