Where is the Teams Pay-As-You-Go Calling Plan for GCC Tenant License
Currently we are using Direct Routing for Teams calling and want to transition to a Teams pay-as-you-go (PAYG) calling plan for GCC license. Unfortunately, direct purchase through Microsoft 365 Admin Center "Microsoft Online Subscription Agreement" (MOSA) billing account is not available; and the license does not appear on our reseller "Microsoft Customer Agreement" (MCA) billing account price list. https://www.microsoft.com/licensing/docs/documents/download/Modern%20Work%20FAQ_Microsoft%20Teams_July2024.pdfhttps://www.microsoft.com/licensing/docs/documents/download/Modern%20Work%20FAQ_Microsoft%20Teams_July2024.pdf) (last updated July 29, 2024), item 103 states pay-as-you-go calling plan is available for GCC. Has anyone successfully purchased a Teams PAYG calling plan for GCC license since the implementation of the new Microsoft billing experience?
Beyond the Basics: How to Get More Value from Transcription in Microsoft Teams
This post is a follow‑up to my earlier guide, “How to Enable Transcription in Microsoft Teams: A Quick Guide to Smarter Meetings.” If you’ve already learned how to turn transcription on, this next step will help you get even more value from it. Transcription in Microsoft Teams isn’t just a convenience—it’s a powerful productivity engine hiding in plain sight. If you’ve already mastered how to enable transcription (or read my earlier guide), you’re ready for the next step: turning those transcripts into actionable insights, better collaboration, and smarter workflows. Whether you’re a project manager, educator, team lead, or someone who simply wants cleaner follow‑ups, this guide will help you unlock the full potential of Teams transcription. Why Transcription Matters More Than Ever Meetings move fast. Decisions get made, tasks get assigned, and ideas fly across the screen. Even with the best note‑taking habits, it’s easy to miss something. Transcription solves that by giving you: Searchable meeting history Accurate recall of decisions and action items Accessibility for participants who prefer or require text A single source of truth for follow‑ups But the real magic happens when you start using transcripts strategically. 1. Turn Transcripts Into Actionable Follow‑Ups A transcript isn’t just a record—it’s a roadmap. Here’s how to make it work for you: Use Search to Find What Matters Instead of rewatching an hour‑long recording, search the transcript for keywords like: “deadline” “next steps” “assign” “decision” This instantly surfaces the moments that matter. Extract Action Items Teams Premium or Microsoft 365 Copilot users get AI‑generated action items automatically. But even without premium features, you can: Skim the transcript for verbs (“send,” “review,” “update”) Copy/paste tasks into Planner, To Do, or your project management tool Share a summary with your team to confirm alignment 2. Use Speaker Attribution to Improve Collaboration Teams transcription identifies who said what—unless you choose to anonymize your name. This is incredibly useful for: Tracking ownership of ideas Following up with the right person Clarifying who committed to which task Reviewing feedback from specific stakeholders If your team works cross‑functionally, this feature alone can save hours of back‑and‑forth. 3. Combine Transcripts with Meeting Recordings for Full Context Transcripts are great for scanning, but recordings add tone, nuance, and visual cues. Use them together when: Reviewing complex discussions Revisiting demos or walkthroughs Clarifying tone in sensitive conversations Training new team members Pro tip: Jump directly to a transcript line and Teams will play the recording from that exact moment. 4. Leverage Multi‑Language Support If your team is global, transcription becomes even more valuable. Teams supports multiple spoken languages, and you can confirm the language at the start of transcription. This helps: Multilingual teams collaborate more effectively Non‑native speakers review content at their own pace Organizations maintain accurate documentation across regions 5. Manage Privacy and Compliance Like a Pro Transcription is powerful—but it also comes with responsibility. Here’s how to stay compliant: Know Where Transcripts Are Stored Saved to the meeting organizer’s OneDrive for Business Governed by your organization’s retention and compliance policies Control Who Can Download Admins can restrict transcript downloads to: Organizers only Organizers + co‑organizers Everyone in the meeting Use Anonymization When Needed If you want to participate without your name appearing in captions or transcripts, toggle on “Hide my name in captions and transcripts” in Teams settings (if allowed by your admin). Final Thoughts: Let Your Meetings Work for You Transcription in Microsoft Teams is more than a convenience—it’s a strategic advantage. By going beyond simply turning it on and learning how to use the transcript effectively, you transform your meetings into a powerful source of clarity, accountability, and insight. Every conversation becomes searchable. Every decision becomes traceable. Every meeting becomes more valuable. If you’re ready to take your Teams experience to the next level, start treating transcription as a core part of your workflow—not an optional add‑on. Your future self (and your team) will thank youGet to know the ESPC25 Community Reporters: Your front-row pass to the pulse of the conference!
If you're heading to ESPC25 in Dublin this December, you’re in for enlightening sessions, networking opportunities—and access to the heart of the event through this year’s Community Reporters. These passionate tech leaders will be capturing the energy of ESPC25, conducting interviews, sharing insights—and amplifying the voices of attendees, speakers, and sponsors. Whether you're attending in person or following along remotely, they’ll help you stay connected to the moments that matter most. Meet the incredible team of Community Reporters who will bring ESPC25 to life: 🎤 Jonah Andersson | Jonah is a developer, lead cloud dev-ops engineer, and Microsoft MVP who champions diversity in tech. She's passionate about highlighting the voices of underrepresented communities and the transformative power of Azure and AI. 🎤 Christian Buckley | A veteran of ESPC and a powerhouse in the Microsoft ecosystem, Christian is a Microsoft Regional Director and MVP. He’s known for dynamic interviews and thought-provoking panels. If you want deep insights and lively debates, follow Christian’s coverage. 🎤 Emily Mancini | Emily brings a sharp eye for design and a deep love for collaboration. As a Microsoft MVP and UX champion, she’s passionate about making tech accessible and intuitive. Expect her interviews to spotlight the human side of innovation and the power of inclusive design. 🎤 Jasper Oosterveld | Jasper is a Microsoft MVP and a data security and Microsoft 365 expert with a knack for making complex topics approachable. His coverage will focus on practical takeaways, especially around Microsoft 365 and Teams, helping attendees turn inspiration into action. 🎤 Eric Overfield | Eric is an author, Microsoft MVP and Regional Director, and a recognized authority in AI, Microsoft 365, data insights, and Azure. He’s passionate about bridging the gap between business needs and technical solutions. 🎤 Chirag Patel | Known for his infectious enthusiasm and community-first mindset, Chirag is a Microsoft MVP and Microsoft Certified Trainer who thrives on connecting people and ideas. He’ll be diving into conversations about real-world solutions, modern workplace trends, and the stories behind the tech. 🎤 Zoe Wilson | Zoe is a Microsoft MVP and Regional Director who helps clients leverage the full range of modern work technologies to drive innovation around business problems. Her interviews will explore best practices, security, and how organizations can empower users while staying compliant. Whether you're attending ESPC25 to level up your skills, connect with peers, or explore the future of Microsoft technologies, this year's Community Reporters will be your guide to the conference’s most impactful moments. Stay tuned for updates, follow the coverage, join the conversation, and be part of a community that’s driving innovation forward. We can’t wait to see you in Dublin—and if you’re still deciding, let this be your sign: #ESPC25 is where the Microsoft tech community comes alive. Subscribe to the ESPC YouTube channel https://aka.ms/ESPCYouTubeChannel and we'll have a playlist on our Microsoft Community Learning YouTube channel - https://aka.ms/Community/LearningChannel Register now! - Community discount code: ESPC25COMM (€200 off) Cheers all! HeatherMicrosoft 365 Champion community call | October 2025 | AM
Join our next community call on October 28, 2025, to learn more about how to collaborate within Microsoft Teams channels using Loop Pages. Host: Tiffany Lee Guest: Alice Zhang, Diana Hsu, Constance Gervais, Greg Howard, Alen Delic Moderator: Jessie Hwang 📢 NOTE: our community call format has changed to using Teams webinars to enable more dynamic discussions! Join link is still the same but you must register to be able to join the call when it starts: https://aka.ms/M365ChampionCallAM ⏰ 🗨️ Each call includes an open Q&A discussion section, where you'll have a chance to ask your questions about Microsoft 365. 👋 Join the Microsoft 365 Champion program today! Champions combine technical acumen with people skills to drive meaningful change. Our community calls are open to everyone but only Champions have access to the presentation resources (access link in the initial welcome email and in the monthly newsletters). Join now: https://aka.ms/M365Champions.From Chalkboards to Cloud: How the Greater Austin YMCA Is Transforming Child Care Through Technology
How do you launch a first-of-its-kind childcare model in a rapidly growing city? For the Greater Austin YMCA, the answer was bold: a sweeping digital transformation powered by Microsoft tools like Teams, OneNote, and PowerApps. The result? Seamless collaboration across departments and the successful launch of two YMCA Tomorrow Academy TM early education centers—innovative, tech-enabled learning environments designed to meet one of the community’s greatest needs. A New Vision for Early Childhood Education The YMCA Tomorrow Academy is more than just childcare. It’s a nurturing, purpose-built space where children from six weeks to five years old can thrive. The curriculum emphasizes early literacy, STEM, creative arts, and nature play—supported by the YMCA’s holistic Constellation of Care TM model, which includes family wellness, nutrition, hygiene, and parent-teacher engagement. But building these centers require more than vision—it demanded real-time contributions and detailed collaboration from every department across the Greater Austin YMCA. The Digital Pivot That Made It Possible Before 2021, the YMCA’s operations still included many cumbersome analog components. Staff drove to meetings, shared paper documents, and relied on walkie-talkies that often failed. That changed when Kathy Kuras became President and CEO in February 2021 and brought her experience from the YMCA of Greater Boston, where she had helped modernize operations with Microsoft’s support. Kuras and her leadership team partnered with Microsoft to overhaul the Y’s technology footprint, introducing tools like Teams, OneNote, and BizApps to connect staff across locations and streamline workflows. “These tools are central to the hub of the work that gets done,” says Kuras. “They make work more efficient, respectful of people’s time, and intuitive.” From facilities to marketing to classroom staff, everyone became part of a unified digital ecosystem. “Our staff would say, ‘Our CEO uses this, our CMO uses this, and I’m a teacher and I’m using it now,’” says COO Shaq Brown. “That togetherness was a big culture shift.” A Child’s Words That Say It All When 4-year-old Lennon Pool told his mom, “I love it here,” after his first day at the Dove Springs YMCA Tomorrow Academy, it was music to her ears. His mom, Andie Connors-Pool, is also the Director of People at the Greater Austin YMCA—and deeply involved in the Academy’s development. “There have been times my kids don’t want to leave at the end of the day,” Connors-Pool says. “They’re just hugging on their teachers. You don’t get that everywhere.” Thanks to Microsoft tools, teachers can now update curriculum, track enrollment, and communicate instantly. “Gone are the days of broken walkie-talkies,” Connors-Pool adds. “Now, if someone needs a break, they just send a quick Teams message.” A Model for the Nation The success of the YMCA Tomorrow Academy has already sparked interest from other YMCAs across the country. “They’re knocking on our door,” says Brown. “We’re still iterating, but the interest is real.” With plans to launch four to five more academies by 2030, the Greater Austin YMCA is focused on placing them in communities with the greatest need. The challenge now is securing funding and building partnerships to scale the model. “It’s a first-of-its-kind for us in Greater Austin,” says CMO Sarah Inbau, “with the potential to scale across Texas—and nationally.” Technology That Feels Like Home At the heart of this transformation is a simple goal: to make families feel supported, safe, and connected. The YMCA Tomorrow Academy is proof that when technology, teamwork, and heart come together, extraordinary things can happen. From chalkboards to cloud-based collaboration, the Greater Austin YMCA is building a future where every child has a place to thrive—and where a child’s joyful “I love it here” is the ultimate measure of success. To learn more about the YMCA Tomorrow Academy and its impact, visit: How a technology overhaul helped the Greater Austin YMCA fill a childcare gap - SourceHow to Enable Transcription in Microsoft Teams: A Quick Guide to Smarter Meetings
Transcription in Microsoft Teams transforms your meetings into searchable, readable text—making it easier to review conversations, follow up on decisions, and stay organized. Whether you're using it for accessibility, documentation, or productivity, enabling transcription is simple once a few key requirements are met. Requirements Before Enabling Transcription: Scheduled Meetings Only: Transcription is available only in meetings scheduled through the Teams Calendar—not ad-hoc calls. Desktop App Required: You must use the Windows or macOS desktop version of Microsoft Teams. Transcript Storage: Transcripts are automatically saved to the meeting organizer’s OneDrive for Business. Premium Features: If your organization has Teams Premium or Microsoft 365 Copilot, you may also gain access to Intelligent Recap and auto-generated meeting summaries powered by AI. Once these requirements are met, you can enable transcription during your meeting or configure it to start automatically by adjusting settings beforehand. Enable Transcription and Recording Before the Meeting Step 1: Schedule Your Meeting in Teams Go to the Calendar tab in Teams. Click New Meeting. Add title, participants, and time. Click Send to schedule. Step 2: Enabling Transcription and Recording: Open the scheduled meeting in your calendar. Click Meeting Options. Toggle Recording & Transcription toggle to On. This will automatically start recording and transcription when the meeting begins. Step 3: Start the Meeting Join the meeting using the Teams desktop app. Step 4: Access Notes After the Meeting Go to the meeting chat or calendar event. Click the View Recap button and go to the Transcription tab. Enable Transcription and Recording During the Meeting Step 1: Start the meeting Join the meeting with the Teams desktop app. Step 2: Start Live Transcription Only Select More actions *** in your meeting controls. Select Record and transcribe > Start transcription Confirm the language everyone is speaking in the meeting. Select Confirm. All participants will see a notification that the meeting is being transcribed Step 3: Access Notes After the Meeting Go to the meeting chat or calendar event. Click the View Recap button and go to the Transcription tab. Downloading a Transcript After the meeting ends, the transcript is available in the meeting event on the calendar. By default, organizers and co-organizers can download it as a .docx or .vtt file. You may also be able to give others permission to download a transcript, depending on policies set by your IT admin. To download a transcript: Select Chat in Teams Open the past meeting chat. Select View Recap. Go to the Transcript tab and click Download. Choose the file format you prefer. Want to Hide Your Identity in Captions or Transcripts? No problem! Microsoft Teams allows users to anonymize their name in meeting captions and transcripts. This can be configured in your Teams settings or by your IT admin, depending on your organization's policies. In conclusion, make Every Word Count with Teams Transcription! Whether you're leading a project, hosting a training session, or simply trying to stay organized, enabling transcription ensures that every word is captured, searchable, and actionable. From setting it up before your meeting to downloading transcripts and customizing privacy settings, Teams make it easy to turn conversations into lasting insights. So go ahead—start transcribing and let your meetings work smarter for you.Presenter Mode: Share Content Like A Pro in Microsoft Teams
Let’s face it—traditional screen sharing can feel a little...flat. You’ve got great ideas, compelling visuals, and a message that matters. So why settle for a tiny video box in the corner of a static slide? Enter Presenter Mode in Microsoft Teams: the game-changing feature that transforms your presentations from basic to brilliant. Whether you're pitching to clients, leading a workshop, or hosting a team meeting, Presenter Mode gives you the power to control how your video feed and shared content appear together—so your audience stays engaged and your message lands with impact. Choose Your Presentation Style Presenter Mode offers three dynamic layouts, each designed to elevate your delivery: Standout Mode: Think virtual weathercaster. Your video feed is layered in front of your shared content, so you’re literally part of the presentation. It’s perfect for storytelling, product demos, or any moment where your presence adds punch. Side-by-Side Mode: Your video and content appear next to each other, giving your audience a clear view of both. Ideal for walkthroughs, tutorials, or collaborative sessions where you want to maintain eye contact while guiding viewers through your material. Reporter Mode: Channel your inner news anchor. Your content is framed like a broadcast, with your video positioned in a sleek overlay. This mode is great for formal presentations, announcements, or executive briefings. Customize Your Background Want to add a touch of branding or set the tone for your session? Presenter Mode lets you upload a custom background that complements your theme, company identity, or event vibe. Whether it’s a sleek corporate look or a playful design for a creative workshop, your presentation instantly feels more polished and professional. Why It Matters Presenter Mode isn’t just about aesthetics—it’s about connection. When your audience can see you clearly and follow your content effortlessly, engagement goes up. You become more than a voice behind the slides—you become the storyteller, the guide, the expert. How to Use Presenter Mode Start or join a meeting in Microsoft Teams using the desktop app. Click Share Content in the meeting controls. Select Presenter Mode and pick your preferred layout. 4. Add a custom background if desired. Choose your screen or window to share. And you are ready to go! Pro Tip: Practice switching between modes before your big presentation. Each layout serves a different purpose and knowing when to use which can make your delivery feel seamless and intentional. In conclusion, with Presenter Mode in Microsoft Teams, you’re not just sharing content—you’re commanding attention. Try it out in your next meeting and see the difference for yourself.Tag, You’re It: Wrangling Communication in Microsoft Teams
In the ever-growing jungle of workplace chats, channels, and notifications, it’s easy to feel like you’re shouting into the void. You need to reach the marketing team—but not all of them. Or maybe just the shift leads. Or the folks who speak Spanish. Enter: Tags in Microsoft Teams. Tags are the underrated heroes of streamlined communication. They let you group people by role, skill, location—whatever makes sense for your team—and then @mention that group in a flash. No more hunting down names or copy-pasting long lists. Just tag and go. What Are Tags, Really? Tags in Teams are custom labels you assign to users within a team. Think of them like nicknames for groups. Once set up, you can use them to: @mention a group in a channel or chat (e.g., @DesignTeam) Start a group chat with everyone under that tag Organize roles like “Shift Supervisor” or “Remote Workers” It’s like having your own mini directory—tailored to how your team actually works. How to Set Up Tags Setting up tags is easy, but you’ll need to be a team owner to do it. Here’s the quick rundown: Go to your team in Microsoft Teams. Click the three dots next to the team’s name and select Manage tags. Choose Create tag, give it a name, and add members. 4. Once your Tag is created it will show accordingly. Done! You can now @mention the tag in any channel within that team. Pro tip: You can create multiple tags for the same person. So, someone can be tagged as both marketing and Hr. Why Tags Matter Tags aren’t just a neat trick—they solve real problems: Faster communication: No more typing out 10 names to notify a group. Better targeting: Reach only the people who need to know. Smarter organization: Customize tags to fit your team’s structure. Whether you're managing a retail staff, coordinating a global project, or just trying to keep your sanity in a busy channel, tags help cut through the clutter. Conclusion In the fast-paced world of digital collaboration, clarity is king—and tags in Microsoft Teams are your secret weapon. They cut through the noise, helping you reach the right people at the right time without endless scrolling or message overload. Think of tags like shortcuts to smarter teamwork. Whether you're rallying a crew for a quick update or looping in specialists for a project sprint, tags keep your conversations focused and your team responsive. So go ahead—tag, you’re it. Your future self (and your inbox) will thank you.
Microsoft Teams Hacks You Didn’t Know You Needed
Microsoft Teams has become the heartbeat of modern collaboration—but are you using it to its full potential? Beyond chats and video calls, Teams is packed with hidden gems and clever shortcuts that can supercharge your workflow. Whether you're a seasoned user or just getting started, these hacks will help you work smarter, not harder. 1. Use Slash Commands in the Search Bar Type / in the search bar at the top of Teams to unlock a powerful list of quick commands that help you get things done faster. Some handy examples include: /busy – Instantly set your status to “Busy” so teammates know you’re heads-down. /Wikipedia Search – Find and share articles from Wikipedia without leaving Teams. /YouTube – Search for videos and even watch them together during meetings. 2. Pin Important Chats and Channels Keep your most-used conversations at the top by right-clicking and selecting “Pin”. No more scrolling through endless lists. 3. Use the “Immersive Reader” for Focused Reading Click the three dots (More actions) next to a message, then select Immersive Reader to view the text in a clean, distraction-free format—perfect for long or complex messages. 4. Integrate Your Favorite Apps Teams isn’t just for Microsoft tools—you can add apps like Trello, Asana, or even YouTube directly into channels. Just click “+” at the top of a channel to explore integrations. 5. Pop Out Chats and Meetings Need to multitask? The Open in new window feature in Microsoft Teams lets you seamlessly manage chats, meetings, apps, and channel conversations—without losing your place. With just a click, you can pop out key elements into separate windows and keep your workflow moving. 6. Search Smarter Use filters in the search bar to find messages, files, or people. You can even search by date, sender, or keyword. Conclusion: Microsoft Teams is more than just a meeting platform—it's a productivity powerhouse hiding in plain sight. By tapping into these lesser-known features and shortcuts, you can transform the way you collaborate, communicate, and manage your day-to-day tasks. From slash commands to immersive reading and app integrations, these hacks are designed to help you reclaim your time and sharpen your focus. So go ahead—pin those chats, pop out those windows, and search like a pro. The more you explore, the more you'll realize that Teams isn’t just a tool—it’s your secret weapon for working smarter.
