Where is the Teams Pay-As-You-Go Calling Plan for GCC Tenant License
Currently we are using Direct Routing for Teams calling and want to transition to a Teams pay-as-you-go (PAYG) calling plan for GCC license. Unfortunately, direct purchase through Microsoft 365 Admin Center "Microsoft Online Subscription Agreement" (MOSA) billing account is not available; and the license does not appear on our reseller "Microsoft Customer Agreement" (MCA) billing account price list. https://www.microsoft.com/licensing/docs/documents/download/Modern%20Work%20FAQ_Microsoft%20Teams_July2024.pdfhttps://www.microsoft.com/licensing/docs/documents/download/Modern%20Work%20FAQ_Microsoft%20Teams_July2024.pdf) (last updated July 29, 2024), item 103 states pay-as-you-go calling plan is available for GCC. Has anyone successfully purchased a Teams PAYG calling plan for GCC license since the implementation of the new Microsoft billing experience?Where is the Pay-As-You-Go Calling Plan for GCC Tenant License
Currently we are using Direct Routing for calling and want to transition to a PAYG calling plan for GCC license. Unfortunately, direct purchase through Microsoft 365 Admin Center "Microsoft Online Subscription Agreement" (MOSA) billing account is not available; and the license does not appear on our reseller "Microsoft Customer Agreement" (MCA) billing account price list. https://www.microsoft.com/licensing/docs/documents/download/Modern%20Work%20FAQ_Microsoft%20Teams_July2024.pdf (last updated July 29, 2024), item 103 states pay-as-you-go calling plan is available for GCC. Has anyone successfully purchased a PAYG calling plan for GCC license since the implementation of the new Microsoft billing experience?Smarter Shifts Start Here: Reimagining Retail Frontline Experiences
The pace of change for retail organizations has never been faster. To meet the rising bar, store associates need quick access to accurate information, centralized communication, and AI-powered tools integrated directly into their daily flow of work. Retail teams are ready for frontline tools that meet the moment. We’re excited to share new agentive innovations that empower frontline workers to unlock efficiency by transforming how they communicate, find information, and perform their work – without compromising security and control. New AI Innovations for Retail Frontline Workers Frontline transformation requires more than isolated AI features – it requires solutions designed to work together across the full spectrum of frontline needs. Microsoft has introduced a new set of AI innovations for frontline workers, shaped by common pain points like information overload, manual processes, and mobile‑first work environments. When combined, Frontline Agent (Public Preview), the Store Operations Agent Template (Public Preview), and Microsoft Copilot Chat and Agents can provide a holistic AI experience that supports frontline teams with the right intelligence, at the right time, in the right context. Empower faster, smarter work with an out-of-the-box agent designed for the Frontline Frontline work moves fast – so should access to the right information. The new Frontline Agent, available in public preview, is a purpose-built and persona-tuned AI assistant that supports everyday workflows for frontline teams by delivering concise, simple responses grounded in the context of their work. With this out-of-the-box AI agent, retail associates can easily find answers to information scoped from SharePoint sites in real-time, like store policies, procedures, and product information. At the start of a shift, store associates can quickly use the agent to catch up on missed Teams chat and channel messages and prioritize detailed action items. Store managers can generate shift recaps for smooth handovers, including insights such as customer feedback, task completion, and open items for the next shift. By automating routine tasks, surfacing real-time information, and centralizing role-specific updates, the Frontline Agent helps keep teams informed and connected – enabling faster service, reduce errors, and contribute to improved employee and customer experiences. &A and recap of messages. How Bic Camera is exploring new ways to keep their retail teams informed and ahead For Bic Camera, a leading consumer electronics retailer in Japan, providing solutions that meet the needs of their frontline store associates is a priority. Through a proof‑of‑concept, the company is beginning to see how persona‑based AI capabilities designed for frontline roles can help close a critical gap left by traditional digital tools – offering fast access to the right information and tools that fit the realities of a retail environment. In the POC, store associates use features such as the “Catch up” prompt to help them start their shift informed and ready, and the agent’s Q&A to quickly find the information they need with greater confidence. Hisashi Tamura, Group Manager at AX Promotion Group, Bic Camera said, “While most of today's AI solutions are designed for office workers and often fail to meet the needs of the field, this agent is specifically built for frontline workers. Microsoft is deeply attuned to the needs of the retail industry. Their commitment has led to the implementation of features that streamline frontline operations, elevate the customer experience, and empower staff through effective training. By supporting staff on the ground, it has the potential to eventually unlock the full human potential within the workplace.” Customize and extend AI agents to meet your specific needs For retailers who need deeper capabilities that handle processes specific to their organization, the Store Operations Agent Template, available in public preview, offers a customizable solution that connects to internal systems, adapts to your store’s unique processes, and offers instant insights such as inventory availability – all while autonomously orchestrating workflows, flagging exceptions, and recommending next best actions. By analyzing internal signals like sales trends and foot traffic alongside external factors such as weather and holidays, this agent template provides contextual recommendations to help store operations leaders make smarter, faster decisions. Together with the Frontline Agent, these agentic solutions can create a powerful solution that provides essential AI capabilities across frontline roles, helping drive operational efficiency from the store floor to the back office. Empower mobile-first workers with multimodal AI Microsoft Copilot Chat and Agents bring multimodal interaction with voice, images, and real-time translation right into their mobile flow of work. For retail associates on the move in dynamic, fast-paced store environments, this can be a game-changer. No more thumb-typing on tiny screens. Just snap a photo, share it, and get instant guidance via their mobile device. With AI that sees, listens, and responds, stores associates can gain hands-free efficiency and real-time support when it matters most. Reimagine frontline experiences and unlock efficiency through AI-assisted retail store associates. Secure every device and scale with confidence Delivering AI-powered experiences is only part of the frontline story. For retailers navigating seasonal spikes, high turnover, and the need to modernize back‑office operations, it’s also crucial that these solutions are deployed securely across device types, at scale. Microsoft’s latest innovations are designed to simplify Teams frontline deployment and BYOD onboarding and help ensure compliance from day one. By modernizing desktop strategy with Windows 365 – a secure, cloud‑based Windows experience that streams your desktop and apps to any device – retailers can enable a cloud-powered desktop experience, empowering employees to work productively from anywhere. Together, these capabilities can contribute to more streamlined operations, help reduce security risk, simplify IT management, and empower the retail workforce to focus on delivering exceptional customer experiences. Streamline Teams deployment for your frontline and manage pilots at scale Deploying digital solutions for your frontline teams doesn’t have to feel overwhelming. The new Microsoft Teams pilot deployment experience, available in public preview, simplifies this process and makes it easier to start small, measure impact, and scale confidently. Begin with a guided admin journey in the Frontline hub, where suggested actions help you take the right next steps based on your deployment stage. Launch a Teams pilot in minutes: choose the capabilities you want to test, add members and owners, and click Deploy. Stay in control by managing all pilots in one place. Reorder pinned apps, create channels, and adjust membership as your needs evolve. Built-in analytics let you track adoption and usage through the frontline dashboard, so you can validate engagement and optimize performance. This streamlined approach helps reduce setup complexity, accelerate rollout, and build a clear path from pilot to organization-wide rollout. Onboarding made simple for Microsoft Teams on frontline personal devices Onboarding shouldn’t slow down your frontline teams, regardless of device. For frontline workers who rely on personal devices, the new Teams BYOD Onboarding Wizard, available in public preview, is designed to make it easier than ever for frontline employees to set up Teams on their personal devices. This self-serve experience walks users through downloading and activating the Teams mobile app and installing required apps like Microsoft Authenticator and Company Portal, helping them stay compliant with organizational security policies – without needing to wait for IT or a manager. The result? Help streamline onboarding, reduce support calls, and offer frontline teams a simple way to get connected from day one. Optimize shared spaces with Windows 365 Frontline and Windows 365 Link To ensure secure sharing of workstations, provide access to AI tools, and prevent workflow disruptions, retailers are rethinking how to deliver technology to every employee. Windows 365 Frontline, now updated with new capabilities to extend Windows apps and desktops to a broader set of users, gives retailers a cost‑optimized option to provide Cloud PCs or Cloud Apps to those employees who don’t need 24/7 access to a desktop or applications. Cloud PCs can be delivered in dedicated or shared mode so each employee can access a secure, high‑performance environment with the right level of personalization – removing friction from shared device sign-ins while giving IT the control and consistency they need. And with Windows 365 Cloud Apps now generally available, staff can access secure, app‑only access for tasks like inventory lookup, task management, reporting, and store communications, from any device. Windows 365 Link further simplifies device management in shared spaces with affordable, durable devices that require minimal configuration and upkeep. Associates and managers can securely sign‑in in seconds to Cloud PCs across shifts and locations using Windows 365 Link. With no data stored locally, retailers improve their Zero Trust posture and reduce risks tied to lost or outdated hardware. For organizations taking the next step in their AI initiatives, Windows 365 for Agents, now in public preview, extends Windows 365 further – providing a secure platform to accelerate rollout and delivery of agents that can browse websites, process data, and automate tasks, all powered by a secure, policy-controlled Cloud PC. See it in action at NRF: Microsoft is committed to empowering retail organizations with smart, secure digital solutions for their frontline workforce, and we’re excited to showcase these latest innovations at the National Retail Federation (NRF) expo in New York from January 11 – 13, 2026. Visit our Booth #4503 to explore live demos of these solutions in real-world retail scenarios, including ‘day in the life’ experiences for frontline store associates and managers. Visit us at the Microsoft Booth #4503 on level 3, located at the main entrance of the Javits Exhibition Hall. Learn more about Microsoft 365 for Frontline and watch the Ignite on-demand session that presents latest product vision and innovation. Discover how Microsoft agentic solutions are helping move retail forward. Explore industry-specific AI scenarios for Microsoft Copilot Chat and Agents. Learn more about Windows 365 Frontline and Windows 365 Link
Removing Teams from a Specific User Profile via Script in Intune
Hi, Working on a process with using PowerShell to remove Microsoft Teams from a specific user that is not the primary user of that computer on multiple Windows 11 devices using Microsoft Intune. However, I need a script to make this happen. Can I get some help from the community on this? Has anyone else seen this before? Thanks, ZC46Enhancements to Planner in Microsoft Teams channels
By adding Planner as a Teams tab, you can now seamlessly create and add both basic and premium plans directly to your standard Teams channels. This includes the ability to start a plan as a tab from any of our out-of-the-box templates. This unified experience means everything you need is now in one place, making it simpler to collaborate on shared projects right within your conversations. Try it out To get started, follow these steps: Select any standard Teams channel. Select the Open Apps icon at the top right of the channel and search for Planner. Select Pin a tab for Planner. Select Save. You can now add an existing plan to the channel or create a new plan. Note: When you create a new plan, you have the option of starting from scratch or trying one of our templates. These templates range from event planning to building a CRM pipeline. A video demonstrating how to pin a tab for Planner and create a shared space for using the app in a Teams channel. What’s new to Planner in Teams channels One of the most significant advantages of adding Planner as a tab to a Teams channel is the ability to track your work, visualize progress towards goals, and monitor workloads—all within the context where your team works. Our most recent updates extend this benefit further by integrating both basic and premium plans directly into your Teams channels. By consolidating these into a single interface, you can now create and manage your plans without needing to switch between different apps or tabs. As your project requirements grow, you can also easily upgrade to a premium plan from a basic plan right within the Teams tab. This transition between plan types ensures that you can get access to the features you need as seamlessly as possible. This includes capabilities such as: Task dependencies: View and manage the relationship between interconnected tasks. Task history: Review all progress and changes made to tasks. Custom fields: Keep track of important information specific to your plans and workflows. Subtasks: Break down complex deliverables into smaller, more actionable tasks. People view: Visualize and manage team members and their workloads, assign tasks, track progress, and collaborate efficiently, ensuring everyone stays aligned and productive. Goals view: Set, track, and link project goals to tasks, ensuring alignment and visibility of progress towards key objectives. Copilot: Leverage AI to assist users in planning, managing tasks, and generating project insights, enhancing productivity and project visibility. Baselines: Capture and compare the state of a project at specific moments, helping to track progress and identify variances from the original plan. Portfolios: These plans can now be added to portfolios. Check out the full list of advanced capabilities with premium plans in Planner. If you don’t have a premium license, you can still try the feature by acquiring a free 30-day trial. Your team can continue to edit the same fields as before on the premium plan with their Microsoft 365 subscription. Share your feedback We’d love to get your input on this new experience! We're committed to continuously improving your experience with Planner, and your perspective is one of the channels that enables us to shape future investments. There are several ways to share your feedback with us—either via the Planner Feedback Portal or directly in the Planner app in Teams by selecting More (the questions mark) in the upper right corner, then Feedback. Resources Check out the Planner adoption page. Sign up to receive future communication about Planner. Check out the Microsoft 365 roadmap for feature descriptions and estimated release dates. Watch Planner demos for inspiration on how to get the most out of Planner. Watch the recording from September's What’s New and What’s Coming Next + AMA about the new Planner. Visit the Planner help page to learn more about the capabilities in Planner.
Teams, SharePoint, Viva Engage - which to use for dept comms?
I lead a 300‑person department, and I’m looking for guidance on the best Microsoft tool(s) to improve employee engagement and awareness across our organization. Right now, most of our communication happens in Microsoft Teams (channel posts, group chats), but we have dozens of channels and each group has its own space, which makes it hard to share department‑wide news, cascade annual strategic initiatives, report monthly progress, and celebrate wins or employee recognition. We don’t currently have any SharePoint sites built out, and we’re not using Viva Engage or communities. For those who’ve tackled similar challenges: Which Microsoft tools or combinations have worked best for broad communication, engagement, and consistent messaging across a large department? I’d love to hear what’s been effective for you. Thanks in advance for any insights!Microsoft can accuse you of Child Sexual Exploitation and Abuse
So there is cloud hosting / storage website out there called 1fichier.com and if you write that in Teams, it's fine, but if you put https:// in front of it, like https://1fichier.com then it will ne censored in Teams and you'll get an e-mail saying: Content associated with your account was detected by Microsoft as violating our terms and policy or code of conduct. The details are as follows: • Service or product used: Microsoft Teams • Policy violated: Reference to Child Sexual Exploitation and Abuse Content • Actions taken: We have removed the content in violation. This is a pretty serious accusation to throw around like this, considering this is an obvious "false positive".Team and Channels continually disappearing from Teams App
Can anyone advise what else we can try to ensure the list of Teams/Channels a user is part of appears in their Teams app list please? A user is having a recurring problem where Teams are missing from their list. They are still Members/Owners of those Teams. We have continually reset the app, cleared the cache, checked the app version, uninstalled and reinstalled the app and the issue resolves for a short period of time and then it comes back again. What are we missing? What can we do to permanently resolve this? Is this a Teams app issue or is it linked to the computer?Microsoft 365 Community Conference: A Beacon for Builders, Innovators, and Icons of Intelligent Work
You’re passionate about what you do, and we’re passionate about empowering your potential. Microsoft 365 Community Conference - is your chance to keep up with AI, build game-changing skills, and take your career (and business) even further. With over 200 sessions, workshops, keynotes, and AMAs, you’ll learn directly from the experts and product-makers who are reimagining what’s possible in the workplace. Conference Details Join us in Las Vegas April 21-23. 2026 for the premier Microsoft 365 community event. We want to help you get the most out of the tools you use every day, so we’re bringing back the conference you know and love—with even more opportunities to learn, connect, and level up. Here’s what you can expect: Meet one-on-one with the people who create Microsoft products—ask questions, share feedback, and discover real-world solutions Explore Microsoft’s latest product updates and learn about what’s on the horizon Build and sharpen skills you can use immediately to be more productive, creative, and collaborative with the Microsoft tools you use every day Grow your network, dive deep, and have fun with the best community in tech How to Register Register today and get ready to transform the way you work. Save $150 with our exclusive customer code SAVE150. https://aka.ms/M365ConfWebsite Explore Sessions and Workshops There’s plenty of breadth—and depth—to the learning opportunities at the Microsoft 365 Community Conference. No matter your role or experience level, we've got something for everyone! https://aka.ms/M365ConfSessionsWebPage Meet the Speakers Our lineup of speakers includes some of the brightest minds behind the most powerful Microsoft innovations. You’ll hear from experts like: Jeff Teper | President, Collaborative Apps and Platforms Charles Lamanna | President, Business Apps and Agents Vasu Jakkal | Corporate Vice President, Microsoft Security Business Rohan Kumar | Corporate Vice President, Microsoft Security, Purview & Trust The Microsoft 365 Community Conference is more than an event. It’s the gateway to what’s next for your career, community, team, customers, and business—and for work itself. Claim your front-row seat to the future of work today!
