mac
13 TopicsMac Teams Client - Main Teams window stops displaying after a few days
I have been running Teams client on my Mac for over a year now, through various updates and versions both of the Teams client and of MacOS. I'm currently on MacOS 10.14.6 and Microsoft Teams Version 1.3.00.4460. What I see regularly is that the main Teams window just stops being accessible. Usually I have it running all the time in the regular display mode - not full screen - and can alt-tab switch between Teams and other apps as normal. Then, after a while, I suddenly find that when I alt-tab to Teams, the app window no longer appears. The menubar shows the Teams menu, and I can go through the menu OK, but most options have no effect. 'About Microsoft Teams' does nothing. Window > Bring All to Front does nothing. Window > Minimize does nothing, etc. The Help options mostly work, but that's about all. The only solution is to Quit Microsoft Teams and restart the app. It's a real pain. I frequently end up missing messages because of this. Has anyone else encountered this issue?21KViews10likes46CommentsTeams for Mac - Account selector to show more than two acccounts
A user i'm helping is employed by and needs to switch between 3 organizations in Microsoft Teams. She is using the Teams app for Mac. When signing out of Teams she can only pick between the first two accounts used. The third account (tenant) will not show up in the account selection list. You would expect to be able to manage this list, or that it would atleast show the most recently used accounts. As it is now she has to manually type in the third account email+password+MFA each time. Is there a way to reset this list or make it show more than 2 accounts?16KViews0likes2CommentsNot receiving any messages or notifications from MS Teams on Mac OS X (Monterey 12.3.1)
On my MacBook Air M1 (running the latest OS X version) I am not getting any messages or notifications at all, and not only on the desktop app, but neither on the web app. As soon as I refresh (the web app) or quit & open the desktop app, the messages will appear, but I won't be getting any new messages/notifications until I refresh/re-open the app again. This is happening only on my MacBook, in the meanwhile I get all the messages¬ifications instantly on my iOS device. I have already tried turning notification on and off, cleared out the cache by removing these files: Library/Application\ Support/Microsoft/Teams/Application Cache/Cache Library/Application\ Support/Microsoft/Teams/blob_storage Library/Application\ Support/Microsoft/Teams/Cache Library/Application\ Support/Microsoft/Teams/databases Library/Application\ Support/Microsoft/Teams/GPUCache Library/Application\ Support/Microsoft/Teams/IndexedDB Library/Application\ Support/Microsoft/Teams/Local Storage Library/Application\ Support/Microsoft/Teams/tmp But since the web app is behaving the same way, I don't think that it's an issue with the desktop app files. Worth mentioning, my iOS device (where I get all the messages) is connected to the same Wi-Fi connection as the MacBook. And also MS Teams was working fine on Friday (6th of May), and I have not changed any configuration, did not install any new apps and nor did I update anything else on the laptop. If anyone knows what might be the issue, I would appreciate it a lot!13KViews1like9CommentsMicrosoft Teams Converting Sent images to MicrosoftTeams-image.png
Hi all, 1st post here so hopefully this is ok. I have a Mac user on teams that whenever they send an image, teams always converts it MicrosoftTeams-image.png, it could be titled anything but will always convert it to that when it's being downloaded. It only appears to be affecting mac users, tested it in two completely unrelated environments and the same happens on both.7.2KViews1like4CommentsTeams login keeps using old organization SSO (classic, Mac)
I’m running Teams classic on my Mac (because there doesn’t seem to be a personal use version of the new Teams). I used to use it with my prior job, now I want to use a personal credential. However, it keeps popping up a SSO (single sign-on) modal to authenticate with my prior organization, where I no longer work. There is no way to cancel or use an alternative, personal credential. Trying to close the modal does nor resolve the issue. What the heck? How do I tell Teams classic (Mac) to stop using SSO from the old org?5KViews0likes3CommentsTeams Meetings Crashing - MAC
Teams Desktop client crashing during meetings MAC Pro | OS X Catalina 10.15.4 Troubleshooting: Reinstalled client Checked for updated Removed external channels Removed USB Cam/Mic Updated Office Settings> Disabled GPU hardware acceleration Next up: Try Teams Web Client Update OS to 10.15.5 Add firewall rules to ESET security client4.2KViews0likes0CommentsTeams Files Sync button only available on MacOS, not Windows
The Sync button is only available on our Macs (desktop app and Chrome). Our Windows computer do not have the Sync button (desktop app and Chrome). Teams app versions listed below. Has anyone else seen this behavior? Any ideas on how to resolve this for our Windows users would be helpful. Mac Teams Desktop App Version 1.3.00.18164 (sync was there in version 1.3.00.362) Windows Teams Desktop App Version 1.3.00.19173 (64-bit) Windows 10 (several versions tested), in and out of our AD domainSolved3.3KViews0likes4CommentsAl tener Reunión en Tems con una Mac se me alenta mucho
Hola Uso una MacBookPro la cual al momento de transmitir mis clases empieza a alentarse mucho el equipo al grado que de repente se consume toda la memoria de la Mac y tengo que estar liberando constantemente. La uso para programación y eso me cuesta más ya que es muy complicado la transmisión así y esperar a que refresque la pantalla en los alumnos porque se queda trabada.3.3KViews0likes3CommentsTeams desktop app will not recognize camera anymore
I am on a mac and the teams app not recognizing my camera (other than the built in camera) anymore. I have my laptop closed when connected to my monitor so using the built in camera isn't a good option so i've been using a smartphone as my camera. It was working in teams prior to a Catalina update, so I'm unsure if it's related. I have teams authorized to use the camera in my security and privacy settings so that has not helped. Skype for business also will not recognize the camera either. I tested other apps (eg. zoom) and the browser version of teams and it does recognize the cameras, so to get it to work i have to use teams through the browser to have a video call. I've tried multiple ways of connecting the camera, tested other cameras. I've uninstalled and reinstalled the camera apps and teams/skype, I've also tried resetting the System Management Controller (SMC). Same issues, works in everything but teams and skype for business desktop apps. Not understanding why this is and hoping a fix or workaround shows up soon. Would rather not have to use the browser version just for teams.3.2KViews0likes1CommentLimitations of unlicensed MS Teams: Virtual Backgrounds for Mac
Looking to better understand the limitations of unlicensed MS Teams desktop app around virtual backgrounds for Mac When a user joins Teams meeting using MS Teams app preinstalled but is not logged into the app, They can join the meeting use the mic, video cam, and share screen but what I am finding is they are unable to select the virtual background option. If the user has access to an MS account/license that supports the login of MS Teams then they are able to use the virtual background. Do we know if MS limit the desktop app form using virtual background if the app is not signed in with an MS Teams license for Mac? I understand thehttps://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app for MS Teams for Mac. I have been testing this with Macbook Air from 2020 that supports virtual backgrounds. Has anyone else run across this. Any help would be appreciated2.1KViews1like1Comment