ipad
18 TopicsSecure release QR code from iPad
We have successfully configure universal print and have secure release setup. This is working fine from an android phone and iPhone using the M365 app which needs to be installed. Scan the QR code, finds the printer and job is released. However when scanning the QR code from an iPad using the same version of the M365 app this doesn't work. The QR scan opens the M365 app but doesn't find the printers as it does on the mobile versions. It just lands on the co-pilot page. If you scan the QR code from the iPad and get safari to open the link, rather than M365 Co pilot app, but I get the message "Currently secure release of print jobs is not supported on this device" Can I confirm that this is not supported from an iPad as it works from an iPhone on the same software version. Will support be added to the M365 Copilot for iPad release. IOS says it is supported but not clear if this is only Phones that are supported? Many thanks73Views0likes1CommentiPads in Single App Mode stuck after Update
Hi, We've got a bunch of iPads that we control via InTune, a bunch are set to Single App Mode. They have auto-update on for iOS updates, however when they restart themselves after completing the update often(not always) they will go back to the lock screen rather than the single app screen. Thankfully we've got the SN displayed on the lock screen and when we reboot from InTune it fixes it, however this isn't a proper solution. Because it's single app mode it won't let the users swipe away the lock screen. Has anyone got a fix for this? Any assistance is greatly appreciated.359Views0likes6CommentsAccess Issues due to supervised Device
Hello we have Supvised (ADE) and user affinity iOS devices in our company. The users can log on to their device via their Modern Auth and the whole thing is managed with Intune. As a company, we have access to Azure Virutell clients (Win 11) hosted by our customers. If I now want to access this virtual Azure client via my supervised iPad and the iOS App Windows App, I receive the message: ‘Warning: incorrect configuration. The administrator wants the apps on this device to be managed via the ‘xxx’ account. [...] To access company data via the ‘yyy’ account, you must unregister your device from the company portal’ Is it possible to define exceptions in Intune so that I can log on to the virtual client with credentials other than those stored in the company portal? best regards246Views0likes10CommentsAccess word on iPad
Good morning. I have a subscription to Microsoft 365 Basic, which includes access to Word. However, when I open the Word app on my iPad, it does not allow me to edit Word files from my OneDrive, telling me I do not have a subscription. This doesn’t happen on my iPhone, where all works fine. Any suggestions for solving this issue? Thanks.345Views0likes0CommentsAndroid iPads - weblink deployment
Hi, We are trying to deploy weblink via managed browser MS Edge in Intune for all Ipads potentially all android devices, when the policy is deployed and when weblink launches in MS Edge getting an error message of “Action not allowed - Organization does not allow you to open this data here”. We believe it may be an app protection policy, does someone faced this issue and do you have any proven solutions for this?923Views0likes2CommentsTeam Quiz blocked by Apple Parental Control
Hello everyone, Today a mother approached me with the issue that her son is not able to complete the quizzes on his iPad, but is able to do it on any other device. After speaking with her for a few minutes, we concluded that the only thing different on his iPad is the Parental Control. Does anyone have experienced this before and can let me know what setting inside the parental control needs to be change in order for the quizzes to work?827Views0likes0CommentsRegain access to ipad with no wifi connection
We're using Intune and now i've stumbled into a problem which should be the easiest thing to solve... But then again, nothing is ever easy with Intune 😞 I have an iPad running in single app mode and this iPad has lost its wifi connection. How do I regain control of this iPad? You can't use Apple Configurator as the Intune MDM doesn't allow pairing unless you use the same supervision identity and you can't download the identity for import anywhere in Intune because that would be way to simple! So what do I do? The device is enrolled through ABM (former DEP).Solved9.5KViews0likes7Comments