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161 TopicsFY27 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: decks and recordings of previous calls are kept on the Learning Resources site for 12 months in our Community Call collection. Files from the most recent Community Call take 1-2 weeks to land in the collection. New this fiscal: to be better prepared to present the information you want to hear, we've created a question intake form that we'll use to help plan the calls. Drop a question or some feedback and we'll take the information into account. https://aka.ms/TSPCallQuestionsNew Training Services Partner Onboarding Update
Hello new TSPs. We are currently updating the onboarding process to provide better communications around process and timing. While we work to update, please send me a private message if you have completed the onboarding form and you are currently waiting on a response. I anticipate this workaround to last for a few weeks and for us to have a new process in place in January. Once the update is complete and the normal process resumes, I will delete this thread. Thanks, DanFY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.Are there any plans to offer 50% vouchers in Pearson VUE store that can stack with ESI discount?
Many customers have ESI discount, so they are not interested in paying a full price for a voucher if they can just buy it themselves with 50% discount. Are there any plans to start offering 50% ESI stackable vouchers on the Pearson VUE partner store to accommodate these types of customers?How do I confirm my MS Learn admin account is properly synced with my organization?
I manage an MS Learn admin account set up for our organization, used for achievement code generation. I want to confirm the account is correctly linked to our org, so achievement codes and any org-level data reflect accurately on our side. Is there a way to verify this sync status directly, or a specific setting/dashboard I should check? Would appreciate guidance on what to look for and whom to contact if it's out of sync.SolvedLab Issues - Rolling Updates
Hello all, We're working on ways to better update our partner ecosystem on issues with labs. Until we have a more sustainable and scalable solution, I will provide updates to this pinned thread. August 13 AZ-500 issue has been resolved. SC-500 labs will be delayed one week to August 21 (August 7th title plan says August 14 release) August 10 From Skillable for AZ-500: "A subset of labs in the below courses are currently impacted by an older VM SKU with limited availability. We have updated the labs under our control and have engaged Microsoft to have the content updated to a new SKU with more general availability." Our Microsoft labs team is aware of the issue and working on it. Will update here when I have more info. August 4 365 Defender Lab: Resolved AB-210, AB-250, and MB-230: Resolved July 29 Impact: 365 Defender Lab set to release 7/31. A bug is causing issues in activating the M365 Connector for the Security for AI service. User cannot proceed past trial activation window. Issue has been escalated, no time to resolution yet. Impact: AB-210, AB-250, and MB-230. Dynamics trial license issue, unable to redeem Sales license. Issue has been escalated, no time to resolution yet.Partner Center Dashboard Access Issue
Hi all, I'm getting some reports that some of you who previously had access to Partner Center and the TSP Dashboard suddenly lost access in the last couple week. If this is you, can you please send me a direct message with a screen shot of what you're seeing, as well as the email address you're using to log into the site and your Microsoft Partner ID number. Please do not post that information as a reply to this thread. Please send directly to me DanDonohue. Thank you.MCT New and Renewing MCTs - Update July 26
Updated July 26, 2025 As we step into FY26 on July 1st, 2025, I want to share some important updates regarding the MCT Program—especially for those planning to renew. New Fees Coming October 2025, no exact date and the cost will be shared at a later date. Starting July 1st, 2025, we will introduce: A renewal fee (ecommerce tool will be available in October 2025 for everyone to renew) A new MCT enrollment fee (ecommerce tool will be available in October 2025 for new MCTs) Our systems are currently being updated to support this change, with the new tool expected to launch in October 2025. More to come on costs. Pricing will be region supported. Session Requirement for Renewal Effective January 1st, 2026, MCTs will be required to complete six (6) sessions or six (6) days of training per calendar year to qualify for renewal. For clarity on what qualifies as a session, please refer to the attached PDF: Mandatory Use of MTM We will be enforcing stricter requirements for using Metrics That Matter (MTM) to log sessions with your Training Services Partner (TSP). Please coordinate with your TSPs to ensure MTM is being used correctly. What to Expect Next More details on program costs will be shared closer to the tool’s release. All MCTs that were MCTs before manual enrollment have been extended through January 1st, 2026, with full benefits. You’ll see this extension reflected in your profile in your MCT Trainer History NOT active certification. All current MCTs will be able to renew when the tool is available in October 2025 and the requirement to renew will be to have an active certification and have taught one class since your last renewal and pay the renewal fee (costs to come later). We will be checking that you have taught the one class using MTM. New MCTs will need ISC certificate, one role-based active certification and pay the MCT new enrollment fee. New MCT Enrollment Process | Microsoft Learn 🙏 Thank you for your continued support and patience as we enhance our systems. Here’s to a successful and impactful FY26!Solved