Standardized succession planning process in Microsoft 365?
This might be a bit out there but I'm looking to build a succession planning system in our organization. Is there any way I can pull role information from Entra ID and automatically send out succession plan forms based on the individuals tenure so they can name successors? Possibly also create an attribute for potential successors for each role?Microsoft BizTalk Server Product Lifecycle Update
For more than 25 years, Microsoft BizTalk Server has supported mission-critical integration workloads for organizations around the world. From business process automation and B2B messaging to connectivity across industries such as financial services, healthcare, manufacturing, and government, BizTalk Server has played a foundational role in enterprise integration strategies. To help customers plan confidently for the future, Microsoft is sharing an update to the BizTalk Server product lifecycle and long-term support timelines. BizTalk Server 2020 will be the final version of BizTalk Server. Guidance to support long-term planning for mission-critical workloads This announcement does not change existing support commitments. Customers can continue to rely on BizTalk Server for many years ahead, with a clear and predictable runway to plan modernization at a pace that aligns with their business and regulatory needs. Lifecycle Phase End Date What’s Included Mainstream Support April 11, 2028 Security + non-security updates and Customer Service & Support (CSS) support Extended Support April 9, 2030 CSS support, Security updates, and paid support for fixes (*) End of Support April 10, 2030 No further updates or support (*) Paid Extended Support will be available for BizTalk Server 2020 between April 2028 and April 2030 for customers requiring hotfixes for non-security updates. CSS will continue providing their typical support. BizTalk Server 2016 is already out of mainstream support, and we recommend those customers evaluate a direct modernization path to Azure Logic Apps. Continued Commitment to Enterprise Integration Microsoft remains fully committed to supporting mission-critical integration, including hybrid connectivity, future-ready orchestration, and B2B/EDI modernization. Azure Logic Apps, part of Azure Integration Services — which includes API Management, Service Bus, and Event Grid — delivers the comprehensive integration platform for the next decade of enterprise connectivity. Host Integration Server: Continued Support for Mainframe Workloads Host Integration Server (HIS) has long provided essential connectivity for organizations with mainframe and midrange systems. To ensure continued support for those workloads, Host Integration Server 2028 will ship as a standalone product with its own lifecycle, decoupled from BizTalk Server. This provides customers with more flexibility and a longer planning horizon. Recognizing Mainframe modernization customers might be looking to integrate with their mainframes from Azure, Microsoft provides Logic Apps connectors for mainframe and midrange systems, and we are keen on adding more connectors in this space. Let us know about your HIS plans, and if you require specific features for Mainframe and midranges integration from Logic Apps at: https://aka.ms/lamainframe Azure Logic Apps: The Successor to BizTalk Server Azure Logic Apps, part of Azure Integration Services, is the modern integration platform that carries forward what customers value in BizTalk while unlocking new innovation, scale, and intelligence. With 1,400+ out-of-box connectors supporting enterprise, SaaS, legacy, and mainframe systems, organizations can reuse existing BizTalk maps, schemas, rules, and custom code to accelerate modernization while preserving prior investments including B2B/EDI and healthcare transactions. Logic Apps delivers elastic scalability, enterprise-grade security and compliance, and built-in cost efficiency without the overhead of managing infrastructure. Modern DevOps tooling, Visual Studio Code support, and infrastructure-as-code (ARM/Bicep) ensure consistent, governed deployments with end-to-end observability using Azure Monitor and OpenTelemetry. Modernizing Logic Apps also unlocks agentic business processes, enabling AI-driven routing, predictive insights, and context-aware automation without redesigning existing integrations. Logic Apps adapts to business and regulatory needs, running fully managed in Azure, hybrid via Arc-enabled Kubernetes, or evaluated for air-gapped environments. Throughout this lifecycle transition, customers can continue to rely on the BizTalk investments they have made while moving toward a platform ready for the next decade of integration and AI-driven business. Charting Your Modernization Path Microsoft remains fully committed to supporting customers through this transition. We recognize that BizTalk systems support highly customized and mission-critical business operations. Modernization requires time, planning, and precision. We hope to provide: Proven guidance and recommended design patterns A growing ecosystem of tooling supporting artifact reuse Unified Support engagements for deep migration assistance A strong partner ecosystem specializing in BizTalk modernization Potential incentive programs to help facilitate migration for eligible customers (details forthcoming) Customers can take a phased approach — starting with new workloads while incrementally modernizing existing BizTalk deployments. We’re Here to Help Migration resources are available today: Overview: https://aka.ms/btmig Best practices: https://aka.ms/BizTalkServerMigrationResources Video series: https://aka.ms/btmigvideo Feature request survey: https://aka.ms/logicappsneeds Reactor session: Modernizing BizTalk: Accelerate Migration with Logic Apps - YouTube Migration Agent (Complete refactoring from BizTalk to Logic Apps): Bringing all your Integration workloads to Logic Apps Standard | Microsoft Community Hub We encourage customers to engage their Microsoft accounts team early to assess readiness, identify modernization opportunities, and explore assistance programs. Your Modernization Journey Starts Now BizTalk Server has played a foundational role in enterprise integration success for more than two decades. As you plan ahead, Microsoft is here to partner with you every step of the way, ensuring operational continuity today while unlocking innovation tomorrow. To begin your transition, please contact your Microsoft account team or visit our migration hub. Thank you for your continued trust in Microsoft and BizTalk Server. We look forward to partnering closely with you as you plan the future of your integration platforms. Frequently Asked Questions Do I need to migrate now? No. BizTalk Server 2020 is fully supported through April 11, 2028, with paid Extended Support available through April 9, 2030, for non-security hotfixes. CSS will continue providing their typical support. You have a long and predictable runway to plan your transition. Will there be a new BizTalk Server version? No. BizTalk Server 2020 is the final version of the product. What happens after April 9, 2030? BizTalk Server will reach End of Support, and security updates or technical assistance will no longer be provided. Workloads will continue running but without Microsoft servicing. Is paid support available past 2028? Yes. Paid extended support will be available through April 2030 for BizTalk Server 2020 customers looking for non-security hotfixes. CSS will continue to provide the typical support. What is the end of sale date for BizTalk Server? We will announce an end of sale date for BizTalk Server on July 2026. What about BizTalk Server 2016 or earlier versions? Those versions are already out of mainstream support. We strongly encourage moving directly to Logic Apps rather than upgrading to BizTalk Server 2020. Will Host Integration Server continue? Yes. Host Integration Server (HIS) 2028 will be released as a standalone product with its own lifecycle and support commitments. Can I reuse BizTalk Server artifacts in Logic Apps? Yes. Most of BizTalk maps, schemas, rules, assemblies, and custom code can be reused with minimal effort using Microsoft and partner migration tooling. We welcome feature requests here: https://aka.ms/logicappsneeds Does modernization require moving fully to the cloud? No. Logic Apps supports hybrid deployments for scenarios requiring local processing or regulatory compliance, and fully disconnected environments are under evaluation. More information of the Hybrid deployment model here: https://aka.ms/lahybrid. Does modernization unlock AI capabilities? Yes. Logic Apps enables AI-driven automations through Agent Loop, improving routing, decisioning, and operational intelligence. Where do I get planning support? Your Microsoft account team can assist with assessment and planning. Migration resources are also linked in this announcement to help you get started. Microsoft Corporation
Outlook - Online mode address book search fails with "Operation failed" when Name only is ticked.
I hope you had this issue and managed to solve 😂 pulling my hair already. Symptom: In classic Outlook for Windows, open the Address Book → set Search to Name only → type any single character → "The address book operation failed." Switch to More columns and the exact same search works fine. Ctrl+K resolution in the To: field works. OWA people search works. Mail flow is fine. It's only the Name-only ANR seek in the dialog. Environment: Exchange hybrid, mailbox in Exchange Online, dir-syncedfrom on-prem AD via Entra Connect Classic Outlook for Windows, online mode (Cached Mode is not permitted here — this is the constraint, I can't just flip it) Affects all users, all machines What I've already ruled out: Test Result Other address lists (Contacts, All Users) Same failure Ctrl+K in To: field Works Safe mode (outlook.exe /safe) Same failure — not add-ins Multiple accounts / multiple machines Same failure Brand-new mail profile Same failure — not profile corruption Addressing order (Tools > Options) GAL set first, not "Choose automatically" Off corporate network (5G) Same failure AddressBookPolicy / OfflineAddressBook on mailbox Both blank (inherit defaults) Get-OfflineAddressBook Default OAB, IsDefault: True, web dist enabled Get-GlobalAddressList Default GAL, IsDefaultGlobalAddressList: True, stock default RecipientFilter
HCW - Hybrid Configuration Wizard for Hybrid Certificate
I've gone through about 5 Microsoft Exchange Support Engineers for last two years with Exchange on-line migration and 80% of time running HCW, it caused email outages where the engineers did not know what to do. They've also gave conflicting information on how to correctly run HCW for adding server and to replace certificate. Some say use powershell and some says do not use powershell. Now, I need to replace the hybrid certificate, do I uncheck everything and check only "Update Secure Mail Certificate for connectors" in a centralized transport setup (email flows through on-prem servers) ? I assume uncheck everything will not roll back configurations. I have Microsoft Exchange engineers says it will and some say it won't and they all say they have 20+ experience.HVE for Microsoft 365: When to Use It, When Not To, and Who Should Be Allowed to Send at Scale
Microsoft recently announced the General Availability of High Volume Email for Microsoft 365, also known as HVE, in Exchange Online. This is an important and long-awaited capability for organizations that need to send large volumes of internal email from applications, devices, or line-of-business systems without using regular user mailboxes as bulk-sending engines. But HVE should not be misunderstood. It does not mean that every mailbox in Exchange Online should now be used for mass email. It does not mean Exchange Online has become a general-purpose marketing platform. And it does not remove the need for proper outbound email governance. Why HVE Matters For years, many organizations have used regular Exchange Online mailboxes, shared mailboxes, or service accounts to send automated messages from applications, scanners, monitoring platforms, ticketing platforms, and custom business applications. That approach creates several problems. Standard mailboxes are designed for human and business communication, not for sustained high-volume automated traffic. Exchange Online has recipient limits, message rate limits, outbound spam protections, and tenant-level controls to protect the service and reduce abuse. HVE introduces a more appropriate model for specific high-volume scenarios. Instead of using a normal mailbox for automated traffic, organizations can create dedicated HVE accounts and use specific SMTP endpoints, admin controls, reporting, and governance for approved high-volume internal messaging scenarios. What HVE Is Designed For HVE is designed for automated, operational, and transactional messaging at scale, primarily for internal recipients within the tenant. Examples include: Internal application notifications. Line-of-business system messages. Device-generated messages. Operational alerts. Security advisories. Internal workflow communications. Monitoring platform alerts. IT service notifications. Large-scale internal announcements generated by systems. This is especially relevant when the organization needs to send messages at scale but still wants to keep the workload within Microsoft 365 governance and Exchange Online mail flow. In practical terms, HVE is useful when the sender is not a human user, but a controlled business system. What HVE Is Not HVE is not a replacement for marketing platforms. HVE is not a general-purpose internet bulk email engine. HVE is not a way to bypass Exchange Online sending limits for external campaigns. HVE is not the correct platform for newsletters, promotional campaigns, large-scale customer communication, or high-volume external transactional email. For external transactional, marketing, or customer-facing bulk email, organizations should evaluate platforms designed for that purpose, such as Azure Communication Services Email, SendGrid, Amazon SES, Mailchimp, Brevo, or another specialized delivery platform. When to Use HVE Use HVE when the workload matches these characteristics: The sender is an application, device, service, or business system. The recipients are primarily internal users in the Microsoft 365 tenant. The volume is higher than what should be sent from a standard mailbox. The workload is operational, automated, or transactional. The organization needs centralized Microsoft 365 administration and reporting. The organization wants to avoid impacting user mailbox sending limits. The use case is approved, documented, monitored, and governed. Good examples: A security platform sending internal security advisories. A monitoring system sending infrastructure alerts to internal teams. A business workflow system sending high-volume approval or status notifications. An IT service platform sending internal notifications. A service management platform sending ticket updates to internal users. A device management system sending operational messages to internal teams. When Not to Use HVE Do not use HVE when the workload is external bulk email. Avoid HVE for: Marketing campaigns. Newsletters to customers. Promotional email. Mass external invitations. External transactional email at scale. Customer invoices and receipts in high volume. OTP or password reset flows for external users. External portal notifications. Any workload where deliverability, bounce handling, reputation management, unsubscribe handling, analytics, or customer consent management are required. Those workloads require a platform designed for external delivery, reputation management, suppression lists, opt-out, tracking, bounce handling, and compliance. Who Should Be Allowed to Use HVE HVE should not be enabled casually for every team or every application. It should be treated as a controlled platform capability. Recommended eligible senders: Approved line-of-business applications. Corporate systems owned by IT, Security, Operations, Facilities, or Service Management teams. Managed devices or services with a clear business purpose. Internal platforms that send operational messages to employees. Applications with documented ownership, authentication, monitoring, and expected volume. Recommended non-eligible senders: Normal users. Shared mailboxes used by humans. Marketing teams sending to external audiences. Unmanaged scripts. Legacy systems with no owner. Applications with unknown volume. Systems that send to external recipients at scale. Any application using HVE just to avoid standard mailbox limits. The core principle is simple: HVE should be enabled for workloads, not for convenience. Governance Model Before enabling HVE, organizations should define a governance model. At minimum, each HVE account should have: A named business owner. A technical owner. A documented purpose. Expected daily and monthly volume. Recipient scope. Authentication method. Monitoring process. Incident response path. Decommissioning criteria. Review frequency. HVE accounts should not become invisible service accounts that nobody owns. They should be treated as privileged communication identities. Security and Authentication HVE supports OAuth authentication, and Microsoft provides guidance for restricting OAuth authentication to specific Microsoft Entra ID applications. This is important because organizations should avoid broad, uncontrolled access. They should restrict which applications can send through each HVE account, monitor usage, and separate workloads by purpose. For example: One HVE account for security alerts. One HVE account for monitoring systems. One HVE account for IT service notifications. One HVE account for internal operational communications. This separation improves visibility, investigation, accountability, and risk containment. HVE vs Standard Exchange Online Mailboxes A standard Exchange Online mailbox should be used for normal human communication. A shared mailbox should be used for collaborative business processes. An HVE account should be used for approved high-volume internal system email. A dedicated external delivery platform should be used for marketing, bulk external communication, or high-volume transactional email. Scenario Recommended Platform Human business email Exchange Online mailbox Team or department mailbox Shared mailbox Low-volume application notifications Standard Exchange Online, if approved High-volume internal system notifications HVE Internal operational alerts at scale HVE Marketing campaigns Marketing platform External transactional email Transactional email service Customer newsletters Marketing automation platform OTP/password reset for external users Dedicated transactional platform External bulk email Dedicated bulk email provider HVE and the Mailbox External Recipient Rate Limit Cancellation Microsoft also announced that the Mailbox External Recipient Rate Limit in Exchange Online was cancelled indefinitely. However, that cancellation should not be interpreted as permission to use Exchange Online for uncontrolled bulk sending. Microsoft was clear that other limits remain unchanged, including the existing Recipient Rate Limit and the Tenant-level External Recipient Rate Limit. That distinction is important. The cancellation of one mailbox-level external recipient limit does not remove the need for proper architecture. Exchange Online still has service limits. Outbound spam controls still apply. Tenant-level protections still matter. And HVE is still not a marketing engine. Practical Architecture Decision Before enabling HVE, ask these questions: Who is sending? Is the sender a human, shared mailbox, application, or device? Who are the recipients? Are they internal or external? What is the expected volume? Is the workload operational, transactional, promotional, or human communication? Does the business need Microsoft 365 mail flow and governance? Does the use case require bounce handling, unsubscribe, tracking, or reputation management? Is the application properly authenticated and monitored? Who owns the account? Who approves the sending pattern? Who responds if the account is abused? If the workload is internal, automated, high-volume, and business-approved, HVE may be the right answer. If the workload is external, promotional, customer-facing, or marketing-driven, use a dedicated email delivery platform. Recommended Enablement Approach Organizations should enable HVE in phases. First, identify existing systems currently using user mailboxes, shared mailboxes, or SMTP AUTH for automated sending. Second, classify each workload as internal, external, operational, transactional, marketing, or human communication. Third, migrate only approved internal high-volume workloads to HVE. Fourth, move external high-volume workloads to dedicated email delivery platforms. Fifth, monitor usage and review HVE accounts regularly. This avoids turning HVE into another uncontrolled sending layer. Conclusion High Volume Email for Microsoft 365 is an important addition to Exchange Online. It gives organizations a native way to support high-volume internal system messaging without using standard mailboxes for automated high-volume traffic. But HVE is not a free pass for bulk email. It is not a marketing platform. It is not a replacement for transactional email services. And it should not be enabled for every mailbox or every application. The right approach is workload classification. Use Exchange Online for corporate communication. Use HVE for approved high-volume internal system messaging. Use dedicated platforms for external bulk, marketing, and transactional email. The question is not only: “Can this system send email through Microsoft 365?” The better architectural question is: “What type of email is this, who is the audience, and what is the correct platform for this workload?” That is where proper email architecture begins.
