Issue with Skype Business Pro and Outlook 2016 Status Synchronization
Hello, I have the following problem. Skype Business Pro and Outlook 2016 are installed together. Now, when I have a meeting, I am always shown as online in Outlook to others, and not as busy. In Skype, I have already checked all the boxes. I have also compared with other users, everything is 1:1. What else could I do to resolve this issue?
Skype starts a "busy phone sound and disconnect sound" in the headphones
ello I got a lot of users who are complaining of a "busy phone sound and disconnect sound" playing in a loop in the headphones (jabra, poly or private). Its start most of the time when coming out of standby( some not), returning from homework, connecting to the dock. There is no clear line in it. the only way to stop it is to stop skype app and the skype background process. after restarting skype its gone for a while. There are no outgoing calls in the logs. it just plays the sound without stopping I updated all drivers and firmware of the hardware. All patches are in place. I can not replicate the trigger or the sound. Edition Windows 10 Enterprise Version 20H2 Installed on 1/06/2022 OS build 19042.2364 Experience Windows Feature Experience Pack 120.2212.4190.0 Skype® for Business for Microsoft 365 MSO (Version 2202 Build 16.0.14931.20858) 64-bit I can not replicate the issue. So can't test it on web.skype. I spend a lot of time of disconnecting replugging everything to trigger it or to stop it. Only killing the app and background process wil stop it. and then it does not come back. Until whatever trigger itAnyone here still using Snom phones? Incoming call glitch when using Edge Server
I'm noticing a glitch that is happening with our older Snom 710/720/D725 phones, doesn't affect our Audiocodes phones. I believe it is related to STUN / ICE. When we have an external user that is connecting via our Edge Server (either a remote IP phone or S4B App) and they call an internal extension where the user has a Snom Phone, the audio will drop out after 5-10 seconds. If the internal user with a Snom phone calls that person back, the audio is fine so it is only a one-way issue. Anyone dealt with this issue before?Chat history between windows and ios
Hi so here is the current setup Server is Skype for business 2015 on premise and the email is O365 So if i log in on SFB on PC and start a chat with someone, when i go on my IOS APP the chat is not there it's like it never happened Same if i chat on my IOS on PC it shows as it never happened I actived the Conversation history in outlook but it doesn't show in the APP Can i get some assistance please
Yealink t55 skype config
Hi All. I hope someone can assist. A client has bought T55's for use with Skype but their calendars are apparently 1 day behind. the phones have had the latest firmware installed and all config seems ok. Calls are flowing without issue. Does anyone have any experience with these devices or can anyone make any suggestions that may have an effect in this instance. NTP has been checked on the device GUI.
Teams Room "Cannot Fetch Calendar"
Good day, I have just finished setting up our Lenovo ThinkSmart Hub500. Creating the room and users account as per MS instructions is all done and Teams Room is logged in. I can start a new meeting and project but no meetings are showing up. At the top it says "Cannot Fetch Calendar". What are we doing wrong? Thanks.
PSTN calls drop with-in 15 - 30 mins with Audiocodes SBC
Hi Community, Recently, I have come across a scenario worth sharing. PSTN calls drops after 15 mins or 30 mins with Audio Codes SBC or Gateway. This can be related or occur due to numerous reason, however if everything is in place (Network to Configuration) and still the call fails, then you can try the below and if it makes the difference. User makes PSTN call > the flow and connectivity is established > after 15 or 30 mins you see BYE message generated resulting in call drop. changing/modifying the "RTCPActiveCalls" and "EnableSessionTimer" may help or simple does't make any difference. Upon isolation, found that issue is mostly triggered due to a setting in Audio Codes S.B.C "Reset SRTP Upon Re-Key" is enabled (usually disabled by default) By going in to the IP profiles > disabling the setting in AudioCodes the issue was resolved and calls no longer were dropped. P.S - This solution may or may not help you (no harm in trying), But its best recommended to contact support and take assistance if needed 🙂Dial pad not showing on Skype for Business room system
I have newly setup a Lenovo Thinksmart hub for use with Skype for Business. I have assigned a 'Meeting Room' licence and also a 'Domestic and International Calling plan' On system restart, the dialpad option is available until the Skype has signed in then it disappears. I can dial out numbers using the 'Start meeting', but hoped the dialpad would be visible all the time for making normal phone calls. Also the system seems very buggy with the keyboard not wanting to pop up when clicking to add inviteesPSTN callers can't hear us
1. Teams Only organization w/Phone System/Calling Plans 2. Polycom VVX VoIP phones (latest SfB online certified firmware) When someone calls in, the Polycom phones and Teams apps that are logged into that account ring, but when we answer one of the Polycom phones, the person calling us cannot hear us. We can hear them. This happens about 3/4 of the time, but not always, and with seemingly no pattern. It doesn't seem to happen when answering using the actual Teams app - only when using the Polycom phones. I've checked out our firewall settings and we are not blocking any of the documented ports or ranges of ports that need to be open, and there is nothing in the actual call log that indicates something is going wrong. I'm at a loss as to how to even begin troubleshooting this. Any advice as to where I can look for clues? Thanks, Bob
Unable to create SFB meeting request
Hi Skypers !! We have some users who cannot create SFB meeting request. When they click on Skype meeting in Outlook 2016, they get error "Create Skype meeting failed. Please make sure that Skype for Business is running and signed in and try again." We are having an on premise SFB standard deployment. I have tried the below step to troubleshoot, but the issue still persist: 1. Delete SFB cache (AppData --> Local --> Microsoft --> Office --> 16 --> Lync) 2. Restarted the PC 3. Disabled the SFB account and enabled it back. 4. Configured Outlook and Skype on another PC. Need you help!!!
