Microsoft Training Services Partner Designation – Courseware & Completion Tracking Guidance Needed
Hi everyone, I am are currently exploring the process of achieving the Microsoft Training Services designation and would appreciate guidance from those who have already gone through this journey. Based on my understanding, courseware completions and related requirements appear to be key steps in achieving this designation. I would like to confirm if this is accurate and get clarity on the most efficient path forward. Specifically, I am looking for insights on the following: Courseware Requirements 1. Which official courses are required, and how are they typically delivered? Access to Training Materials 2. Is there a specific portal or program through which Microsoft-approved courseware can be obtained? Tracking Completions 3. How are course completions tracked and reflected within the partner account? Post-Training Process 4. What is the process for issuing achievement codes and conducting official post-training surveys (such as Metrics That Matter)? Any guidance, shared experiences, or recommended best practices would be greatly appreciated. Thank you in advance!
Problem with PL-7008 Labs
We recently had a problem with the PL-7008 training course. In the latest Courseware Title Plan, the PL-7008 training course is listed as having Labs (ALH status in the Lab Hosting column) and not BYOS, but in the GoDeploy and Extrem offer labs, there are no license as shown in the screenshots below. What exactly is the situation with this course and where can we find the correct information ? Thank youAZ-900 - Correct Lab Usage?
Hello, The Courseware Title Plan Courseware Title Plan | Microsoft Community Hub lists Microsoft Learn as the correct source for labs for AZ-900. However, as some of us know, it was unceremoniously cut. What is the correct method for labs for this class now? Also my followup question which I feel like I have asked before but get a new answer each time- Can a TSP/MCT decide they dont want to use labs because it costs money? Or if a lab is listed in the title plan, are they expected to use it to be KPI eligible?
TSP Courseware Completions not populating in Partner Center
Hi DanDonohue We are seeing an issue with TSP qualification data in Partner Center. Courseware Completions are not populating. Exam unit purchases and average response score are reflecting correctly. However, Courseware Completions remain at 0/1000, even though learners have redeemed achievement codes for Applied Skills. We would like clarification on the expected behavior of the Courseware Completions metric. First, are completions counted only for official Microsoft instructor-led courses mapped to a specific course ID, such as MS-900, with achievement code redemption. Second, should Applied Skills, Microsoft Learn modules, or other Learn-based achievements also contribute to this metric. Any guidance on whether this is expected behavior or a known issue would be appreciated. We can share screenshots if needed. Thank you, ZaibAchievement Code Request not available in UAE
Hi Team, we are facing issues in our UAE Region to create Achievement Codes for our classes next week. It is only in this region where we are missing the Achievement Code button at the moment. Other countries working well. Can you please immediately advise back if there are any issues or any workaround to solve this issue? Thanks for your support! DianaSeeking Guidance & Partners for Promoting Microsoft TSP Training
Hello everyone, I’m exploring effective ways to market our Microsoft TSP (Training Services Partner) courses and would really appreciate insights from the community. If you have experience promoting Microsoft training offerings, I’d love to learn about recommended approaches, or useful resources that have worked for you. I’m also open to connecting with individuals or partners who support course marketing on a commission basis. If you have suggestions, guidance, or services you’d like to offer, please feel free to share. Your expertise would be greatly appreciated. Thank you in advance for your support. vk2The Next One - SC200 Courseware unusable
Hi All, we are trying to deliver SC200 course. Out MCTs tell us the courseware is not working at all. Video Links are not working eg. (Playback Error - We are sorry something went wrong) https://www.microsoft.com/en-us/videoplayer/embed/RE4yiO5?rel=0&postJsllMsg=true https://www.microsoft.com/videoplayer/embed/RE4bOeh?rel=0 https://www.microsoft.com/en-us/videoplayer/embed/RE4bGqo?rel=0&postJsllMsg=true AHL Labs are not working because of cloud slice architecture We (the MCts) use hours to find out how the lab should work in ALH Labs. Missing Permissions Wrong Links I cannot find any contact to get answers to these issues? Can anyone give hints how to discuss these topic. Just to play ping-pong between ALH and "Content Creators" (1 Month Feedback Time) and getting no resolution doesn´t help here. Can you please get back to a working environment. (Full Azure Access, Real World Training Situations) Not a Video Here, a Simulation There. Regards, Mario
