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340 TopicsWindows 11 23H2 → 25H2 in-place upgrade fails in SAFE_OS / MIGRATE_DATA
I'm trying to in-place upgrade a Windows 11 23H2 system to 25H2 and consistently get a rollback in the SAFE_OS / MIGRATE_DATA phase with 0x8007042B – 0x2000D. After a lot of analysis (Panther logs, SetupDiag, DISM, etc.), the failure always points to migration problems around Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) and, secondarily, Microsoft-Windows-DirectoryServices-ADAM-Client (adammigrate.dll). I'd like to confirm whether this is a known 25H2 migration issue (especially on Education) and if there is any supported workaround short of a clean install. --- ENVIRONMENT - OS: Windows 11 Education 23H2, Build 22631.6276 - Edition: Education (confirmed via winver and Settings → System → About) - Target: Windows 11 25H2 (26200.6584, "2025 Update") - Upgrade method tried: - Windows Update feature enablement - Windows 11 Installation Assistant - Official 25H2 ISO (26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso) mounted locally → setup.exe - Hardware: - Motherboard: Gigabyte Z690 AORUS PRO (BIOS F31) - SSD: WD_BLACK SN770 NVMe (firmware 731130WD, WD Dashboard reports "Healthy", no errors) - TPM 2.0: Intel PTT (firmware TPM) enabled - Secure Boot: Enabled - BitLocker on C: OFF (fully decrypted) --- SYMPTOM Every full in-place upgrade attempt (23H2 → 25H2) behaves as follows: 1. Setup runs, copies files, reboots to SAFE_OS phase. 2. During MIGRATE_DATA, setup fails and rolls back to 23H2. 3. Message on screen: "0x8007042B – 0x2000D The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation" In C:\$WINDOWS.~BT\Sources\Panther\setuperr.log / setupact.log, the failure is always in SAFE_OS / MIGRATE_DATA and includes: V2VArbitrate: Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored V2VArbitrate: Source migration unit is critical, arbitration will fail V2V Arbitration failed. Last error: 0x00000032 pSPExecuteApply: Apply operation failed. Error: 0x0000002C Apply (machine-independent apply, offline phase): Migration phase failed. Result: 44 ExecuteOperations: Failed execution phase Safe OS. Error: 0x8007042B On some runs, just before the TPM arbitration failure, there are also errors related to DirectoryServices-ADAM-Client: Failure while calling IPostApply->ApplySuccess for Plugin="Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll"… Error: 0x80070002 Error READ, 0x00000002 while gathering/applying object: apply-success, Action,CMXEXmlPlugin, C:\$WINDOWS.~BT\Sources\ReplacementManifests, Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll… However, the ADAM plugin errors are logged as "ignore" in some traces, while the actual rollback is always tied to the critical TPM-Driver-WMI migration unit. --- WHAT I HAVE ALREADY TRIED I've tried to rule out all the usual suspects and a bit more: 1. Health checks & storage - sfc /scannow → no integrity violations - DISM /Online /Cleanup-Image /ScanHealth / CheckHealth / RestoreHealth → clean - chkdsk C: /scan → no file system / bad sector issues - WD Dashboard extended test → drive healthy, no SMART warnings 2. Drivers, TPM, AV, services - TPM: - Device: "Trusted Platform Module 2.0" (ACPI\MSFT0101\1) - Driver provider: Microsoft (inbox TPM driver), no OEM TPM drivers - pnputil /enum-drivers | findstr /i tpm shows only Microsoft TPM entries; any OEM/TMP-related oem*.inf were removed. - Legacy / problematic drivers: - Removed old Intel CougarPoint USB driver (oem25.inf) via pnputil /delete-driver oem25.inf /uninstall /force. - Antivirus / security: - McAfee WebAdvisor fully uninstalled. - Kaspersky products uninstalled via standard uninstallers and then cleaned with Kaspersky's kavremover in Safe Mode. - No Kaspersky services, drivers, files, or uninstall entries remain. - Currently only Microsoft Defender is active. - Telemetry: - Connected User Experiences and Telemetry (DiagTrack) service set to Manual and Running to avoid telemetry-related cancellation (0x800704C7). 3. Upgrade artefacts / component cleanup - Deleted: - C:\$WINDOWS.~BT - C:\$GetCurrent - C:\$WINDOWS.~WS - C:\Windows\SoftwareDistribution\Download - Ran: - DISM /Online /Cleanup-Image /StartComponentCleanup /ResetBase - Then again DISM /Online /Cleanup-Image /RestoreHealth and sfc /scannow 4. ISO & media verification - 23H2 ISO: Win11_23H2_English_x64.iso (official multi-edition ISO, SHA-256 verified). - 25H2 ISO: 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso (official 25H2 ISO, SHA-256 verified). - Both mounted locally; upgrade run via setup.exe from the ISO (no third-party media tools). - Tried with Dynamic Update enabled and disabled (/DynamicUpdate Disable). 5. Compatibility scan vs full upgrade behavior - Running from 25H2 ISO: setup.exe /Compat ScanOnly /DynamicUpdate Disable → completes WITHOUT logging the earlier TPM-Driver-WMI / MIGRATE_DATA critical failures. - However, when running a FULL in-place upgrade (same ISO, same environment, DynamicUpdate disabled, "Keep personal files and apps"), the upgrade still fails in SAFE_OS / MIGRATE_DATA with the same TPM-Driver-WMI critical arbitration error and rollback. So, compatibility scan looks clean, but the real SAFE_OS/MIGRATE_DATA phase still hits the TPM-Driver-WMI migration problem. 6. ADAM / DirectoryServices-ADAM-Client state - DISM shows DirectoryServices-ADAM-Client feature as Disabled. - The ADAM migration plugin (adammigrate.dll) logs 0x80070002 during IPostApply->ApplySuccess on some runs. - As suggested in other cases, I have tried: - dism /online /enable-feature /featurename:DirectoryServices-ADAM-Client /norestart → reboot - dism /online /disable-feature /featurename:DirectoryServices-ADAM-Client /norestart → reboot - The ADAM error sometimes disappears or is logged as "ignored", but the TPM-Driver-WMI critical arbitration error persists and still causes rollback. 7. Attempt to repair TPM-Driver-WMI as a package (failed) Following the idea that TPM-Driver-WMI might be a partially removed servicing package, I: - Ran: DISM /Online /Get-Packages | findstr /i "TPM-Driver-WMI" → NO ENTRIES. There is no Microsoft-Windows-TPM-Driver-WMI-Package~… installed as a standalone package. - Mounted Win11_23H2_English_x64.iso as G: and searched for *TPM-Driver-WMI*.cab: → No such cab found anywhere in the ISO. - Mounted install.wim (index 4, Education) read-only and inspected Windows\servicing\Packages, and ran offline DISM /Image:... /Get-Packages | findstr TPM: → No Microsoft-Windows-TPM-Driver-WMI package or mum/cab. Only the component payload exists in WinSxS (amd64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_10.0.22621.1...), but there is no installable package to feed into DISM /Add-Package. So there is NO STANDALONE TPM-Driver-WMI package that I can re-add or repair via DISM; it appears baked into the base image. --- CURRENT SITUATION - TPM driver: Microsoft inbox, no OEM TPM drivers. - AV: only Defender. - Component store: DISM /RestoreHealth and sfc /scannow are clean. - Storage: healthy. - Telemetry service: running. - ADAM client: "enable → disable" cycle tried. - 25H2 compatibility scan: now passes without TPM migration errors. - Full upgrade: still fails in SAFE_OS / MIGRATE_DATA with: - Source migration unit <System>\Microsoft-Windows-TPM-Driver-WMI (CCSIAgent) is not supported on the destination machine and it will not be restored - Source migration unit is critical, arbitration will fail - V2V Arbitration failed. Last error: 0x00000032 - pSPExecuteApply: Apply operation failed. Error: 0x0000002C - ExecuteOperations: Failed execution phase Safe OS. Error: 0x8007042B At this point, the only remaining options I can see are: - In-place repair install of 23H2 using the 23H2 ISO (setup.exe → keep apps & data), to rebuild the whole servicing/migration stack, and then retry 25H2; - Or clean install 25H2 from scratch. Before I go down that path, I'd like to know: --- QUESTIONS 1. Is this a known migration issue in Windows 11 25H2 (especially for Education) involving Microsoft-Windows-TPM-Driver-WMI (CCSIAgent)? In other words, is the "not supported on the destination machine" for this migration unit an expected symptom of a current 25H2 bug or a misconfiguration on my side? 2. Is there any supported way to reset/repair/ignore the TPM-Driver-WMI migration unit on the source side, given that: - there is no standalone Microsoft-Windows-TPM-Driver-WMI-Package~*.cab in the 23H2 ISO, and - DISM /Get-Packages does not list such a package? 3. Is an in-place repair install of 23H2 the recommended next step in this scenario, or is the official guidance to perform a clean install of 25H2 when SAFE_OS / MIGRATE_DATA fails on a critical migration unit like this? 4. Is there any known difference between consumer vs Education/volume 25H2 media that could affect whether the TPM-Driver-WMI migration manifest is present on the target image? Any official guidance or confirmation (e.g., "this is a known issue; wait for an updated 25H2 image or cumulative update" vs "your 23H2 install is irreparably corrupted, clean install recommended") would be very helpful before I commit to a wipe-and-reinstall. Thank you in advance.541Views1like5CommentsW11 25h2 2fa prompt not showing
W11 24h2 2fa prompt not showing in Woolworths online website & NAB > settings > privacy & security > site settings >additional content settings > on device site data > delete data sites .... Close browser after each session of chrome or NAB (deletes cookies) Select pc Settings > privacy & security > delete browser data > select cookies & other site data (All time) If 2fa prompt stops working, then > open task manager & end task for chrome (closes all sessions of chrome) What finally fixed the issue - I stopped using Google Gmai Reset PC - fixed the issue23Views0likes1CommentDisabled TPM cause touchpads to malfunction on Ms Windows 11
On several Pcs from different manufacturer, several people face issue with touchpad becoming unresponsive from time to time. It means the cursor stops moving on Ms windows. This happened to me twice on Samsung Galaxy Book 3 and Lenovo Yoga pro 9i Not so long ago, it happened after a Lenovo Bios update because this update disabled TPM before the Bios update but didn't re-enabled it. Then, every time my computer woke up the touchpad froze randomly from time to time. Then, I re-enabled TPM in the bios and the problem was gone. It seems like on Galaxy book 3, people needed to clear the TPM after bios updates. In other words, TPM inconsistencies trigger touchpad problems. I think that a disabled TPM created a domino effect during authentication via Hello (PIN) and caused the touchpad to malfunction. suggestion? I think that when the TPM is off, Ms windows should display a message saying: "your TPM is OFF" because for now, i had to go to Microsoft defender window to find it out or even better: create a strict secure boot mode and force users to activate TPM to start MS windows 11. Security would be greatly improved and if TPM is not consistent it would not start. reference: https://www.reddit.com/r/GalaxyBook/comments/w97ihz/comment/ntmv33z/?context=110Views0likes0CommentsWhere are my files Microsoft?
My computer has 2 drives, one were windows is installed and the other hard drive for everything else. My files just disappeared from my desktop after a restart. Let me explain. I had 5 files on my desktop and my computer was getting a little sluggish so I thought it would be a good time to perform image restore from Macrium Reflect backup, but before I do anything I copy all my 5 files ( notepad files ) from my desktop and pasted them unto my other hard drive. I then reformatted my C drive hard drive clean. I then did a image restored on this drive and everything was good. I restarted my computer and copy back my files from the other drive onto my desktop, I deleted the folder, I did a windows update afterwards I rebooted the computer again and this time when it loaded my files weren't there on my desktop and the folder that I delete wasn't in the recycling bin, So what happen Microsoft with my files?32Views0likes3CommentsWTH Microsoft files disappeared
My computer has 2 drives, one were windows is installed and the other hard drive for everything else. My files just disappeared from my desktop after a restart. Let me explain. I had 5 files on my desktop and my computer was getting a little sluggish so I thought it would be a good time to perform image restore from Macrium Reflect backup, but before I do anything I copy all my 5 files ( notepad files ) from my desktop and pasted them unto my other hard drive. I then reformatted my C drive hard drive clean. I then did a image restored on this drive and everything was good. I restarted my computer and copy back my files from the other drive onto my desktop, I deleted the folder, I did a windows update afterwards I rebooted the computer again and this time when it loaded my files weren't there on my desktop and the folder that I delete wasn't in the recycling bin, So what happen Microsoft with my files?36Views0likes2CommentsSave the date: Windows Office Hours - December 18, 2025
Join us for the next Windows Office Hours on December 18, from 8:00–9:00 AM PT! We’ll have a broad group of product experts, servicing specialists, and engineers ready to connect with you in real time. Topics include Windows, Microsoft Intune, Configuration Manager, Windows 365, Windows Autopilot, security, public sector, FastTrack, and more. Our experts will be available in chat to share guidance, discuss strategies, and answer your questions. For details on how Windows Office Hours works, visit the Windows IT Pro Blog. Can’t join live? Post your questions on the Windows Office Hours: December 18th event page up to 48 hours in advance.33Views0likes0CommentsWindows 11 Crashing often
I have an ASUS Zenbook Q536FD running Windows 11 Home 10.0.26200 Build 2600. It started off crashing every one or two hours, now it crashes right after I login. I checked the RAM using mdsched.exe and it didn't find anything. Mini dumps are here: https://drive.google.com/drive/folders/1MCqVfXnbiDBus6mCKZR-RtCedLOh6ddj?usp=drive_link It doesn't seem to crash in safe mordee. What else do I need to try?42Views0likes1Comment