Expanding Teams Best Practice Configurations: 3 Scenarios to Elevate Call Quality and Reliability
Written by: Snigdha Chaturvedi and Shilpa Vijayakumar We’re excited to announce the next phase of enhancements to the Best practice configurations dashboard in Teams admin center with three new scenarios that further empower administrators to optimize their tenant’s collaboration experience: Bypass Local Proxy Detect locations where significant media traffic is routed through local proxies, which can introduce latency and degrade call quality. The dashboard flags these locations and provides guidance to bypass proxies for media traffic. Bypass Cloud Proxy Similar to local proxy detection, this scenario identifies media traffic routed through cloud proxies. Admins can now identify affected locations and take steps to reroute traffic for improved performance. Address DNS Resolution Failures DNS resolution issues can impact Teams connectivity and reliability. This new scenario highlights locations with significant DNS resolution failures, helping admins take targeted action to resolve them. Each of these scenarios is surfaced in the dashboard with detailed location-level insights, including impacted cities and IP addresses. Admins can export the data, validate findings, and follow recommended actions—all within the familiar Teams admin center interface. Recap of Existing Scenarios In our previous blog post, we introduced the Teams Best Practice Configurations dashboard in the Teams admin center a powerful tool designed to help IT administrators proactively monitor and remediate common issues that impact meeting quality and reliability. The initial release focused on three foundational scenarios: Updating Outdated Teams Clients: Encouraging users to stay on the latest Teams version for optimal performance and security. Enabling the Correct Ports and Protocols: Ensuring network configurations support seamless Teams connectivity. Implementing Split Tunneling for VPNs: Minimizing VPN-related performance bottlenecks. These scenarios have helped organizations identify and resolve configuration gaps across locations, improving the overall Teams experience for users. Ready to Explore? Visit the Teams admin center and navigate to the Best practice configurations dashboard under the Meetings section. Use the new scenarios to uncover hidden issues, validate your network setup, and ensure your users enjoy the best possible Teams experience. We’re committed to evolving this dashboard with more intelligent insights and automation. Stay tuned for future updates—and start leveraging these new scenarios today! Best practice configurations - Microsoft Teams admin center Monitor and improve call quality for Microsoft Teams - Microsoft Teams | Microsoft Learn Best practice configurations dashboard for Microsoft Teams meetings - Microsoft Teams | Microsoft LearnEnable core Microsoft Teams calling functionality on compatible legacy SIP phones with SIP Gateway
While Microsoft Teams phone devices provide the richest and most complete Teams experience, we understand that there are many customers with existing investments in legacy devices. To help customers leverage their existing telephony hardware as they move to Teams Phone, we are excited to announce that SIP Gateway, a solution that enables core Teams calling functionality on compatible SIP phone models from Cisco, Poly, Yealink and AudioCodes is now generally available.New Meeting and Calling Experience in Microsoft Teams!
You may have seen the recent announcement of new meeting features in Teams in Reimagining virtual collaboration for the future of work and learning (if not, check it out!). Today, we’re pleased to share that we’re making several of these features available to most user s of Teams over the next few days.Introducing Operator Connect and more Teams Calling updates
We are committed to building a modern calling solution that is simple and quick to deploy – for example with innovations like Operator Connect, which we are excited to introduce today. The updates shared here represent just some of our on-going efforts, and you can watch the Microsoft Teams Calling session at Ignite to hear more.Learn how Microsoft enabled company-wide emergency calling in the U.S. with Microsoft Teams Phone
Intuitive and reliable emergency calling is fundamental to the health and safety of any organization. For Microsoft, meeting e911 calling requirements for 172 buildings spread across the United States posed technical and geographic challenges. But thoughtful planning and inclusive participation was critical to enabling this functionality, on time and under budget.
