Bookings 2026, Cannot Find or Edit "Staff" Configs
Whenever a staff member goes to bookings, they can share their 15- and 30-minute times, but they do not see Staff or anything on the left side of the window like if the menus were available. I am a global admin and even I don't see those left pane options. We made a user the Virtual Visits Admin and they also don't see those options. So how do we get Bookings to consider other calendar appointments already in place so there is no double booking? There is also not a three lines icon to open the pane to see the left side menus.Teams Premium + Bookings : Automatic recording and transcription for Bookings meetings ?
Hello, I have a Teams Premium license, recording and transcription policies are enabled on the admin side, and Video Recap works correctly when both are active simultaneously in the same meeting. My use case : my clients book time slots via Microsoft Bookings. Teams meetings are therefore created automatically by Bookings and I have no control over their scheduling. According to Microsoft Learn documentation (https://learn.microsoft.com/microsoftteams/virtual-appointment-meeting-template and https://learn.microsoft.com/microsoft-365/bookings/bookings-overview), there is no documented mechanism to automatically apply a Teams meeting template, and therefore automatic recording and transcription, to meetings generated by Bookings. My question: has anyone found a workaround for this limitation (Power Automate, Graph API, or anything else)? And does Microsoft have a documented roadmap on this topic? This gap directly prevents Teams Premium users from accessing Video Recap on their client meetings, which is one of the core use cases Teams Premium is designed for. Thank you for your help
Bookings - No more notes or extra fields available
Hi there and happy new year to all. Starting from mid-december, we are facing an issue with our company Microsoft Bookings: basically the custom fields (like address, notes and so on). The book page will just ask for Name & Surname, E-mail Address and Phone Number. On our Administration back-end, the Customer Notes fileds is greyed out (you cannot enable it), and all the custom fields disappeared, you have just the standard ones. We have this issue in all our different booking pages, and all the services are affected. Any hint about this? Thanks!
Multi-day all-day event in Bookings calendar does not block staff availability (single-day works)
I've found a reproducible issue with Microsoft Bookings staff availability blocking. Scenario: One of my staff members went on vacation. To block her availability without removing her hours, I created an all-day event directly in the Bookings calendar covering her entire vacation week. Problem: - When I create a single-day all-day event → her time slots are correctly removed from the booking page. - When I create a multi-day all-day event (covering the full week) → her time slots still appear as available on the booking page. Expected behavior: A multi-day all-day event should block availability the same way a single-day event does. Is this a known bug? Is there a fix or ETA?
Issues with Creating of Shared Booking Page in MS Bookings
Hey everyone, Can you please advise us on our latest problem? I wanted to create a new Shared booking page in Bookings, and after I finished the creation process and the screen was loading, an error window showed up with information that there was a problem while creating a booking page.Declined meetings in MS Bookings - no notifications
Hi there We're investigating using MS Bookings at our law firm. We have our lawyers set up as "services", and we do not allow clients to book their own meetings. Our intake team will create a booking that then shows up in the Bookings page calendar, as well as the lawyers personal calendar. However in testing, we've seen that if the lawyer later declines the meeting, that meeting will be removed from the lawyers' calendar, but nothing is indicated on the Bookings page on that meeting. Further, a meeting declined notification is not sent to the Page admin. Am I missing a step here? Do we have to license the Booking page "user" account in admin center to create a mailbox so it can receive the declines and delegate/share the mailbox so people can read them? Any help would be appreciated Thank you!
Reserve Calendar Time for Bookings
How do you block space out on your personal calendar such that it's only available to Microsoft bookings, and shows busy to others in your organization? I've created a personal bookings page with custom timeslots--that's working just fine. The problem is that people in my org who can see my calendar are sending calendar invites for those same timeslots, making them no longer available to the bookings page. If I add my own events to my personal calendar to mark time as busy, those slots also disappear from the bookings page. How can I adjust things such as to reserve time exclusively for Microsoft bookings and no other users at my org?Getting available time slots in Booking API
I am dumbfounded by the process of getting available/bookable time slots for a service in the Bookings API. As I understand it, and as I have it working, I have to: Fetch information about the service to get the SchedulingPolicy and its General and Custom availabilities. Fetch information about the staff members connected to the service. Fetch information from getStaffAvailability Manually enumerate the time slots according to time slot interval, respecting the minimum lead time and maximum advance time. Manually verify for each time slot whether any staff is available given the availability information. (I could fetch the calendarView information but that only shows booked appointments, and so if a staff member is busy or out of office with another calendar event, that is not taken into account and the customer risks booking a time slot that was never possible to begin with.) All this while managing time zone conversions at every step. Is there really not one endpoint that just returns which time slots are available for booking right now for a given service within a given date/time range?
Bookings Page not sending confirmation emails to customers
Hello, I am the main technician for my company's service desk. We have a Bookings page, but any time anyone books a time slot, they receive a message indicating that they will receive a confirmation email, but no email comes to them. In the settings, it shows the checkbox to send a confirmation email is checked. I have also looked in Exchange Admin and run a message trace and cannot find any confirmation email sent to myself or other testers. In Bookings, I have unchecked the confirmation email checkbox, saved, checked, saved, and tested - same result. Additionally, this Bookings page is only for internal users, and all of them are 'customers' with their full organization email address. In researching, I found that there was mention of the Bookings needing to have an Exchange account as a shared mailbox, which I do not believe we have - when I search the email that confirms for me that someone has booked with me, it is a long string of seemingly random letters and numbers with an internal domain address. I have also tried searching in Exchange Admin for 'IT' 'Service Desk' 'Service', and 'Desk', none of which have any results under Mailboxes (which would include shared mailboxes). Any advice/suggestions would be greatly appreciated. Screenshot:Primer: How to Use RBAC for Applications to Control App Use of the Mail.Send Permission
The temptation to use the Mail.Send application permission in scripts can lead PowerShell developers into trouble because the permission allows access to all mailboxes, including sensitive executive and financial mailboxes. Fortunately, RBAC for Applications allows tenants to control the access that apps have to mailboxes and other Exchange content. All explained here with an example script to test RBAC of Applications. https://office365itpros.com/2026/02/17/mail-send-rbac-for-applications/
