Surface Laptop 7 – White ripples near the hinges
Hi everyone, I recently purchased a Laptop 7 (15-inch, Snapdragon X Elite, 16GB RAM). When I move the screen, bright white ripples appear near the bottom edge, above the hinges. They disappear as soon as I stop moving the display. I returned the laptop to the retailer and am waiting for Microsoft's response. Has anyone experienced this issue? Is it normal or a hardware defect? Thanks!BitLocker suspended by recent hotpatch?
We appear to have seen BitLocker get suspended by an automated process this past month or so (since August 2026 Patch Tuesday or thereafter) and left that way. Has anyone else seen their estate do this? We're using Autopatch with hotpatch updates. My No.1 suspect is KB5123607 but I've not yet been able to test this theory. What's not clear is if this was intentional or perhaps a mistake not to resume BitLocker after completing the patch. Leaving the devices with suspended BitLocker would seem to be a risky thing to do. Hotpatch updates means that our devices can now go for extended periods without being rebooted. BitLocker being suspended, resulted in the devices becoming non-compliant because encryption is a requirement. Many devices were going over 14 days with BitLocker in a suspended state. We send automated non-compliance emails to users after 14 days of that state. It's supposed to be highly unlikely that they'd reach that deadline before re-achieving compliance. A device from our last ring booted to recovery but was fine after a further restart. I was concerned this was the same thing. Would be good to get to the bottom of this, in case it occurs again and next time it causes a data loss.MDOP is out of support: What to do next with Microsoft Intune
By: Joe Lurie – Sr. Product Manager | Microsoft Intune On April 14, 2026, the Microsoft Desktop Optimization Pack (MDOP) reached the end of extended support. Microsoft no longer provides security updates, bug fixes, or technical support for MDOP components. For more information, refer to: Microsoft Desktop Optimization Pack (MDOP) support extended. If your organization still relies on parts of MDOP, it’s time to move to supported options. In most cases, including Windows desktop management, app virtualization, BitLocker administration, and Group Policy change control, you can handle the same workloads with capabilities in Microsoft Entra ID, Intune, Windows 11, and Configuration Manager. Moving these workloads to the cloud does more than keep you supported. It removes on-premises server infrastructure you have to stand up and patch, brings management of cross-platform devices into a unified console, and connects capabilities like encryption and recovery into a Zero Trust framework with Conditional Access. Quick start checklist Inventory what you actually use. Confirm whether Application Virtualization (App-V) server components, Microsoft BitLocker Administration and Monitoring (MBAM), Diagnostics and Recovery Toolset (DaRT), User Experience Virtualization (UE-V), or Advanced Group Policy Management (AGPM) are still in production. Prioritize BitLocker Management first. If you still rely on MBAM, plan your move to BitLocker management in Intune and confirm recovery key escrow is working as expected. Plan your App-V exit. Keep existing App-V packages running where needed but shift net-new packaging work to MSIX. Validate your PC recovery story. Document how you’ll handle common break/fix scenarios using Quick Machine Recovery, WinRE, bootable media, and Intune remote actions. Decide how you want to handle policy change management. For cloud policy, we recommend Multi Admin Approval for sensitive actions and policy-as-code practices for versioning and review. App-V App-V let you virtualize applications so they could run in isolated environments without a traditional install, which helped avoid app conflicts. It was especially useful for legacy line-of-business apps that were hard to install or update cleanly. Important The App-V server components (Management Server, Publishing Server, Reporting Server) reached end of extended support in April 2026. The App-V client and sequencer are still included with Windows Enterprise and Education editions. They will continue to receive security fixes for the support lifecycle of the Windows versions they ship with. If you are distributing App-V packages today via Configuration Manager, that can still work. The key change is that you should not plan on using the standalone App-V server infrastructure going forward. For more details refer to: App-V in Windows support policy. What to do instead: For new packaging work, we recommend moving to MSIX. MSIX is a modern packaging format that supports clean install and uninstall and more predictable updating. The MSIX Packaging Tool can help you convert existing installers. In Azure Virtual Desktop, MSIX App Attach can deliver apps without baking them into the base image. A good starting point is to inventory your App-V packages, identify the ones you still need, and prioritize candidates to convert to MSIX. MBAM MBAM gave IT admins centralized control over BitLocker, including policy enforcement, compliance reporting, and a self-service recovery portal. Many organizations used MBAM as their standard management solution. What to do instead: We recommend replacing MBAM with Microsoft Intune’s BitLocker policy management through an Endpoint security policy. Intune management provides backup of recovery keys to Microsoft Entra ID, reporting, and Conditional Access integration so you can require encryption for access to company resources. If you already manage devices with Intune, you may only need to create a disk encryption policy and confirm recovery keys are being escrowed. For detailed guidance, review Encrypt Windows devices with BitLocker using Intune. DaRT DaRT provided a bootable recovery environment with advanced tools like file recovery, registry editing, and offline troubleshooting. You typically used DaRT when a machine wouldn’t boot and you needed to repair it or recover data without reimaging. What to do instead: Windows includes the Windows Recovery Environment (WinRE) with tools like Startup Repair, System Restore, command prompt, and reset options. For many scenarios DaRT covered, WinRE is enough. You can also boot from a Windows installation USB, select "Repair your computer," and use the recovery tools for tasks like offline troubleshooting. For managed devices, you can pair recovery options with Intune remote actions, such as restart, wipe, or collect diagnostics, or use Quick Machine Recovery. Additionally, Quick Machine Recovery can automatically detect and fix boot failures using cloud-based remediation delivered through Windows Update, with no hands-on IT intervention required for managed devices running Windows 11 version 24H2 or later. You can enable and configure it through the settings catalog in Intune, and Windows Autopilot scenarios for redeployment. These don’t replace every DaRT capability, but they cover many common use cases and work without shipping a separate recovery toolkit. UE-V UE-V roamed (synchronized) some user application and OS settings to persist across devices so users could sign in to a different Windows PC and keep a familiar experience. This was often used in shared workstation scenarios. What to do instead: For Windows settings roaming, Windows Backup for Organizations syncs certain Windows settings across Microsoft Entra ID joined devices. Review the latest guidance to confirm which settings are covered and how to enable it in your environment. Important: Windows Backup for Organizations syncs Windows settings (theme, password, language) but doesn’t roam per-application settings for Win32 apps. Some apps may provide their own cloud-based sync. Windows Backup for Organizations is not a direct replacement for UE-V. For user files, we recommend OneDrive Known Folder Move to back up Desktop, Documents, and Pictures so content follows the user. Many Microsoft applications also sync their own settings through the cloud, which reduces the need for an OS-level roaming solution. Another option is to use a virtualized solution, like Azure Virtual Desktop or Windows 365. With a Cloud PC, users connect to the same environment from any device, so settings and apps are already there when they sign in. For scenarios where UE-V mattered most, like shared workstation environments, Windows 365 can be a practical alternative. And for Azure Virtual Desktop, FSLogix is a viable option. Important: Enterprise State Roaming does not roam per-application settings for traditional Win32 desktop apps the way UE-V did. So, Windows 365 may not be the right fit if you need settings roaming across multiple physical devices. AGPM AGPM brought version control, change tracking, and approval workflows to Group Policy management. Instead of an admin changing Group Policy Objects (GPOs) directly in production, AGPM enforced a check-out and check-in model with full audit history. This mattered most in environments with strict change management requirements. What to do instead: Move to cloud-managed endpoints and replace Group Policy settings with Intune configuration profiles and security baselines. The settings catalog in Intune includes thousands of settings, including many ADMX-backed policies. If you use custom ADMX files for third-party or internal applications, you can import them into Intune. For settings that aren’t available in the catalog, custom OMA-URI profiles can sometimes be used, depending on the CSP support for that setting. For change management, Intune offers Multi Admin Approval for certain policy changes, which can add a second-admin approval step. If you want deeper versioning and review workflows, we often see teams using Configuration as Code. Teams practicing Configuration as Code define Intune policies as code or structured data, such as in a JSON file stored outside the Intune admin center. This can be stored in version control like Azure DevOps or GitHub, and use Microsoft Graph – directly or via tooling – to deploy and reconcile the service. This enables deep versioning, peer review, and repeatable, auditable changes. And with Intune, you can use Graph API to get two years of audit events. Summary MDOP tool What it did Cloud-native replacement App-V (Server) Application virtualization and streaming MSIX packaging and Intune deployment (client still supported in Windows) MBAM BitLocker management and recovery Intune management of BitLocker and Microsoft Entra ID key escrow DaRT Bootable diagnostics and recovery Windows Recovery Environment (WinRE), bootable USB, and Intune remote actions UE-V User settings roaming Windows 365 Cloud PC, Windows Backup for Organizations, OneDrive Known Folder Move, app-native sync AGPM GPO version control and approval workflows Intune settings catalog, Multi Admin Approval, policy-as-code in source control Moving forward By moving to cloud endpoint management, most MDOP scenarios are covered through Microsoft Intune and Microsoft Entra ID supported capabilities with less infrastructure to maintain, making it easier for you to manage. If you haven’t started planning yet, we suggest starting with MBAM since Intune is the most direct replacement. Then, you can work through App-V, DaRT, UE-V, and AGPM based on what’s still in use. If you’re in the middle of an MDOP exit and need help leave a comment below or reach out to us on X @IntuneSuppTeam. Tell us which components you still have and how you manage endpoints today (Intune, Configuration Manager, hybrid, or other). We can help you sanity-check dependencies, choose an order of operations, and avoid common migration pitfalls. Join our community! Discuss real-world scenarios, get expert guidance, connect with peers, and influence the future of Microsoft Security products. Learn more at aka.ms/JoinIntuneCommunity.
Bitlocker 851 the system cannot find the path specified
Hi everyone, We are trying to migrate computers from domain joined to INTUNE. Every time we disjoin a computer the BitLocker has a problem suspending or even disabling and re-enabling. What we found is an error 851 the system cannot find the file specified. When we rejoin to The domain and enable BitLocker the error does not happen and BitLocker is enabled successfully. We also use a pin with the boot up. I tried searching the issue and attempted the repairs suggested with no luck. Any ideas would be appreciated. Rahamim
BitLocker Network Unlock Question
I set up network unlock for two servers in our network as a test for a future deployment of BitLocker. Both HP's. One is a DL 360 Gen9 server with aftermarket TPM, the other is a DL360 Gen11 with onboard/HP TPM. Configured first NIC on both boxes for DHCP. Just to test things, I unplugged NIC1 but kept NIC2 plugged in on the Gen11 server and rebooted. It prompted for a PIN on boot up (expected behavior). Did the same test on the Gen9 server and it boots straight into the OS (unexpected behavior). As a further test, I kept NIC1 unplugged and then unplugged NIC2, rebooted and got prompted for a PIN (as expected since box was completely off network). Does anyone have any ideas why this is happening? Could it have something to do with the aftermarket TPM? From what I've read network unlock requires the first NIC to be DHCP so it can communicate with the WDS server and allow network unlock to work. Could it be something with the NIC's on the Gen9 server? I'm at a loss to explain this behavior. Hoping someone may have some insight. TIA
What are the system requirements for hardware-accelerated BitLocker announced in ignite 2025?
Microsoft has recently announced hardware-accelerated Bitlocker (Ref. Link: https://techcommunity.microsoft.com/blog/windows-itpro-blog/announcing-hardware-accelerated-bitlocker/4474609) I would like to know system requirements (Specifically Hardware) that supports this functionality. The article also says below "Coordinate with your suppliers and keep an eye on listings from us and other vendors as PCs become available on the market." But I am unable to find any link for the listing from Microsoft. Does it support all the devices that has TPM 2.0 or does it require any other hardware?
How do I backup my bitlocker recovery key
Hi, I am using Microsoft windows 10 pro and I just noticed that my computer has bitlocker enabled by default, but I don't have the recovery key. I am afraid of losing my important data and I don't have any secondary copy of files. Is there any way to back up the key to safe place and what is the prefer way to store it. I will appreciate if someone will help in this.
Recovery BitLocker key on Win10 Pro
Hello, I've got Windows 10 Pro on my laptop. I have installed Windows myself & have used the same account till now, I haven't changed that. When I log into Microsoft account, I can find my device and the license which is linked to that laptop, but there are no BitLocker keys linked to that. That means, I'm trying to find my BitLocker key but it's not visible on Microsoft account which is linked to my Windows license. I can't access that encrypted SSD because my laptop is down so I can't check it in CMD. I'm trying to use that disc in another laptop but to access that I need a BitLocker key. Just for you to know, I believe I have studied all Microsoft instructions, tutorials etc related to BitLocker key recovering... Could anyone support me with recovering that key, please? I know Win10 is not supported anymore, but I don't believe that is the reason why I can't find my BitLocker key there. Kindly asking for help 🙏
External SSD Locked by BitLocker After Restart
Hello, I am experiencing an issue with my external SSD, which has been locked by BitLocker. I had to restart my work computer, and after the restart, the drive was automatically locked. I did not make any changes; I simply restarted the computer. Now, the drive is locked, and I am being prompted to enter a 48-digit recovery key, which I do not have. Could you please advise me on what to do in this situation? Is there a location on my computer where I might be able to find the recovery key? Thank you for your assistance.
