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Trouble Activating Ultimate Performance Plan on My Surface Laptop
Hi everyone, I’m trying to enable the Ultimate Performance power plan on my Surface device. I’ve already used the command powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61, and it shows up in my system. However, when I try to activate it using powercfg /setactive [GUID], I get an “Invalid Parameters” error—even though the GUID matches exactly what was listed under powercfg /list. My current active plan is “High performance” (custom-made). Has anyone else encountered this issue on a Surface laptop? Is this plan blocked or incompatible with certain Surface models, or am I missing a step? Would appreciate any insights or tips! Thank you so much for your attention and participation.salchin_gAug 05, 2026Copper Contributor473Views0likes2CommentsMS Surface keyboard issue
Hello, I have a Surface Pro with a detachable keyboard. It works fine; however, the keyboard covering is peeling and flaring. Is this normal when the keyboard starts to age? I am including a picture, hoping what I describe is noticeable, Thanks! SagaSagaV9Jul 31, 2026Copper Contributor125Views1like4CommentsSurface 7 malfunction
I’m about to start my first year of university this September, and honestly, I never imagined I’d be dealing with this. I bought my Surface Laptop 7 last year during my final year of high school because I wanted a reliable laptop that would last throughout my four years at university. As a student, this was a huge investment for me, and I chose Microsoft because I trusted the quality and durability of the product. Unfortunately, just one day after the seller's warranty expired, the laptop suddenly stopped working. I was told that the main board had malfunctioned. What makes this even more upsetting is that I have taken great care of the laptop. It has never been dropped, never been exposed to water or any liquid, and has only been used for normal schoolwork. I simply didn't expect such a major hardware failure after only a year of use. With university starting in September, I'm devastated. I depend on this laptop for my studies, and replacing or repairing it is a significant financial burden. To make things even more difficult, there is no Microsoft-authorised service centre in Vietnam, so getting support has been incredibly challenging.AndoanJul 24, 2026Copper Contributor11Views0likes0CommentsFeedback on the Surface 7 Snapdragon X Plus
Wow, what a major leap forward Microsoft have made with the Surface 7 Snapdragon X plus. Putting it alongside my MacBook Air M3 13 inch there is hardly any difference. Major points - Qualcomm snapdragon X plus provides power and long battery life without the heat and power drain of an Intel chip. Fully laminated screen, thin bezels. Aluminium body, feels just like the MacBook Air M3. Thin inline magnetic charging attachment. Keyboard does not show marks like the MacBook Air which looks old and worn within months. Good trackpad, although I mainly use a Logi Pebble mouse. Nice and small charger. I own a MacBook Air M3 and now a Microsoft Surface 7 Snapdragon X Plus (Both 13 inch) but I like the Surface more. I cant wait to see what the next generation of QUALCOMM processors will look like. My usage - Chrome, G mail, MS Office apps, internet, no gaming. Bob UK November 2024.TimeBasedBobJul 09, 2026Tin Contributor513Views0likes2CommentsSurface Laptop keyboard problem
Hi, I need help for Surface Laptop (7th generation) keyboard issue. We just received a brand new Surface Laptop (2036 model) from our supplier in France. At the first start, i choose, in win11 wizard, the "French (Traditionnal, AZERTY)" Keyboard. The end of wizard and installation went smoothly But the problem is that when I press certain keys, the caracter that is displayed is wrong. From A to Z keys it's ok. But some others are wrong. Ex : "!" shows "_", Alt-Gr @ displays tild (~), key "-" "_" displays ")" or "°" (with maj associate). I check the language, region, keyboard parameters, I see nothing inconsistent. I've download the Surface Laptop 7 update 26.033.32430.0 msi and installed it. Nothing changed. I've deleted the 4 keybords in device manager and reboot the Surface. Still the same problem. I did a factory reset. At the first start, i choose this time the "French (Standard, AZERTY)" keyboard. Not better... I've download The Surface Diagnostic Tool, but it doesn't help me. We installed 4 other Surface laptops a few months ago, and we haven't encountered any problems (with the same keyboard). Does anyone have any idea what the cause of this problem might be? Hardware ? Thanks a lot for help. Jean-AlainJean-Alain1May 13, 2026Copper Contributor162Views0likes1CommentSurface IT tookit - unusable
I hate Microsoft with a passion everyday they get more greedy, more incompetent, and continue to force PWA (Websites that pretend their programs so that they can advertise to you within your programs. Just wanted to get that out there how much I hate dealing with Microsoft. I'm a 20 year Computer tech, so I'm Ok with computers. Trying to download an image for a customer surface pro 4 laptop. Download the surface It Toolkit - over the last 2 days it says Creative recovery USB Failed Every single Time. Tried multiple USB ports, tried re-downloading the image again, tried cleaning the partition and formatting the partition and USB stick. Do you think that MS would know how to make software usable - absolutely not - they can't even come up with an error message apart from Failed. Yes it's a 16 GB USB Stick. Can anyone assist with why Microsoft is so incompetent at basic programs to download images and to give proper error messages apart from a simple Failed when it comes to formatting USB - right after it completes the Validating Image. Do people on this forum get paid from Microsoft? Or do all of these people simply give out their own time so that MS can continue to focus their efforts on how to make more money while allowing the community to sort out there mess? I hate you Microsoft.AntiMicrosoftUserMay 11, 2026Copper Contributor97Views0likes0Comments- AntiMicrosoftUserMay 11, 2026Copper Contributor45Views0likes0Comments
Battery Report Summary – Surface Laptop 7 (Snapdragon X Elite)
Report Date: November 27, 2025 Device: Microsoft Surface Laptop 7, Snapdragon X Elite Charge Cycles: 9 1. Key Data Battery Name: SurfaceBattery Manufacturer: SWD Design Capacity: 52,330 mWh Full Charge Capacity: 53,850 mWh Cycle Count: 9 2. Usage Observations Despite the battery being new (only 9 cycles), the report shows abnormally fast discharge. Examples from the report: On November 25, the battery dropped from 30% (16,340 mWh) to 23% (12,520 mWh) in ~20 minutes of use. On November 27, during “connected standby,” the battery fell from 77% (41,200 mWh) to 55% (29,440 mWh) within about one hour. These behaviors are inconsistent with expectations for a new device with full capacity. . Technical Analysis Battery authenticity: The data indicates the battery is original (manufacturer SWD, capacity matches design). Primary issue: The discharge rate is unusually fast and unstable, which is not normal for a battery with so few cycles. Possible causes: Defect in the Battery Management System (BMS). Internal cell imbalance. Firmware/driver issue affecting power management. 4. Conclusion and Request The Surface Laptop 7 is showing abnormal battery behavior despite being new and original. Any idea where this problem comes from? Any solution? Thanks in advance!Tor_SApr 16, 2026Copper Contributor340Views0likes3CommentsSurface Laptop Power Issues?
Hi, I have a Surface Laptop that’s 5? 6? years old. The other day it acted like it was no longer connected to AC power and shutdown when the battery got low. It was plugged in the whole time. The power adapter lights up when connected to the laptop like there is no issue. I took it to Best Buy to try one of their adapters and they let it sit, plugged in, for 5 minutes but it does not look to be charging. Pressing the power causes it to act like it turns on, but displays a battery on the screen after the Microsoft logo. My only recourse seems to be to ship it to uBreakIFix but I would like to avoid that route. Any ideas or suggestions? Thank you, MikeMike CurtisJan 21, 2026Copper Contributor93Views0likes0CommentsWill the 26H1 be available to Snapdragon-powered Surface Laptop 7?
The news mentioned that the next Windows 11 update is specifically for Snapdragon-powered X2 ARM64 PCs. Since Surface Laptop 7 is also using the same ARM architecture, would it be great if these laptops receive the same update so that the performance will be optimized too?hudJan 17, 2026Copper Contributor388Views1like1Comment
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