best practices
47 TopicsA CISO's Guide to Securing AI - Securing AI for Federal, DIB, and DoW Entities
Artificial Intelligence (AI) is rapidly reshaping federal missions, defense operations, and critical infrastructure. From intelligence analysis to logistics and cyber defense, AI’s transformative power is undeniable. Yet, with great power comes great responsibility and risk.157Views0likes0CommentsTransforming Emergency Response: How AI is reshaping public safety
Brand new released Smart City Trend Report: Discover how AI is transforming emergency response and public safety in cities worldwide. In an era of escalating climate events, urban complexity, and rising public expectations, emergency response systems are under pressure like never before. From wildfires and floods to public health crises and infrastructure failures, cities must respond faster, smarter, and more collaboratively. The newly released Transform Emergency Response Trend Report offers a compelling roadmap for how artificial intelligence (AI) is helping cities meet these challenges head-on, by modernizing operations, improving situational awareness, and building resilient, resident-centered safety ecosystems. As Dave Williams, Director of Global Public Safety and Justice at Microsoft, puts it: AI models are increasingly embedded in public safety workflows to enhance both anticipation and real-time awareness. Predictive analytics are used to forecast crime hotspots, traffic incidents, and natural disasters by analyzing historical and real-time data, enabling proactive resource deployment and faster response times. This transformation is not theoretical, it’s happening now. And at the upcoming Smart City Expo World Congress in Barcelona, November 4–6, Microsoft and leading technology innovators will showcase how AI is driving real-world impact across emergency services, law enforcement, and city operations. Government AI Transformation in Action: Oklahoma City Fire Department: Digitizing Operations for Faster Response Serving over 700,000 residents, the Oklahoma City Fire Department (OKCFD) faced mounting challenges due to outdated, paper-based workflows. From rig inspections to fuel logging, manual processes slowed response times and increased risk. Partnering with AgreeYa Solutions and leveraging Microsoft Power Platform, OKCFD built 15+ custom mobile-first apps to digitize core operations. The results were transformative: Helped drive a 40% reduction in manual tasks Real-time dashboards for leadership visibility Improved data accuracy and faster emergency response This modernization not only boosted internal efficiency but also strengthened community trust by ensuring timely, reliable service delivery. North Wales Fire and Rescue Service: Empowering Remote Teams with Secure Access With 44 stations and a mix of full-time and on-call firefighters, North Wales Fire and Rescue Service (NWFRS) needed a better way to support staff across a wide geographic area. Their legacy on-premises systems limited remote access to critical data. By deploying a SharePoint-based intranet integrated with Microsoft 365 tools, NWFRS enabled secure, mobile access to documents, forms, and departmental updates. Improved communication and workflow efficiency Reduced travel time for on-call staff Enhanced compliance and data security This shift empowered firefighters to stay informed and prepared—no matter where they were. San Francisco Police Department: Real-Time Vehicle Recovery Reporting Managing thousands of stolen vehicle cases annually, the San Francisco Police Department (SFPD) struggled with a slow, manual reporting process that delayed updates and eroded public trust. Using Microsoft Power Apps, SFPD built RESTVOS (Returning Stolen Vehicle to Owner System), allowing officers to update vehicle status in real time from the field. Helped reduce reporting time from 2 hours to 2 minutes Supported 500 officer hours saved per month Improved resident experience and reduced mistaken stops This digital leap not only streamlined operations but also reinforced transparency and accountability. Join Us in Barcelona: See Emergency Response in Action At Smart City Expo World Congress 2025, Microsoft and our AI transformations partners will showcase emergency response AI transformation with immersive demos, theater sessions, and roundtable discussions. Transform Emergency Response will be a central focus, showcasing how AI, cloud platforms, and agentic solutions are enabling cities to: Modernize emergency operation centers Enable real-time situational awareness Foster community engagement and trust Featured AI demos from innovative partners: 3AM Innovations Disaster Tech PRATUS Sentient Hubs Tomorrow.io Unified Emergency Response with Microsoft Fabric and Copilot These solutions are not just about technology, they’re about outcomes. They help cities cut response times, improve coordination, and build public trust. Why This Matters Now As Dave Williams emphasizes, the future of emergency response is not just faster, it’s smarter and more resilient: Modern emergency response increasingly relies on unified data platforms that integrate inputs from IoT sensors, satellite imagery, social media, and agency databases. AI-powered analytics systems synthesize this data to support real-time decision-making and resource allocation across agencies. Cities must also invest in governance frameworks, ethical AI policies, and inclusive design to ensure these technologies serve all residents fairly. Let’s Connect Whether you’re a city CIO, emergency services leader, or public safety innovator, we invite you to join us at Smart City Expo World Congress in Barcelona, November 4–6. Explore how Microsoft and its partners are helping cities transform emergency response, and build safer, more resilient communities. Visit our booth at Hall 3, Stand #3D51, attend our theater sessions, and see demos from AI transformation partners delivering demos on Transform Emergency Response. Together, we can reimagine public safety for the challenges of today and the possibilities of tomorrow.166Views0likes0CommentsM365 Copilot Prompt-a-thon: A Hands-On Event for Government Innovators
Ready to supercharge your workflow with AI? Join us for Power Your AI Transformation with Microsoft Cloud — a dynamic, hands-on workshop designed exclusively for government professionals! Discover how to harness the power of Copilot in Microsoft 365 GCC to tackle real-world mission scenarios, boost productivity, and collaborate with experts and peers.650Views0likes0Comments95% Efficiency creating Contract Renewal J&A with M365 Copilot
Episode 1: “The COR Files – Automating the Annual Grind” In the world of federal procurement, Contracting Officer’s Representatives (CORs) are the unsung heroes. Managing contracts, ensuring they contracts are executed effectively and in compliance with the FAR. Among their many responsibilities, every contract requires full and open competition unless "the agency head determines that it is not in the public interest" (FAR 6.302-7); or maybe it's due to use of brand name (FAR 11.104). No matter the reason, when an exception is required the COR will prepare a Justification and Approval (J&A) document showing salient physical, functional, or performance characteristics of the solution. During a recent Prompt Design engagement at the Microsoft Innovation Hub, Washington DC, a COR walked us through the process they have to do for each of the 800 contracts their office manages. Each year, as many as 800 contracts go through a J&A. Depending on familiarity with the contract this can take 4-5 hours of research, organization, documentation, and even creating a presentation. We have over 100 people who, as a tertiary responsibility, must create these or risk a contract being lost and the organization has to start from zero in bidding the solution again. However, in 30 minutes of brainstorming and testing, their Prompt Design team developed the following M365 Copilot prompt. The COR then used Copilot in PowerPoint to automatically generate a slide deck from the output, applied the agency PowerPoint template, and they were done. The result? What normally took half a day was completed in under 30 minutes. Under 5 minutes to create the salient characteristics and the PowerPoint slides, the remaining time reviewing the content and validating its accuracy. “As a Contracting Officer's Representative, I want to develop salient characteristics about [NAME OF TECH] to write a justification and approval using my OneDrive folders [REFERENCE FOLDER NAME OF TECHNOLOGY DOCUMENTATION]. Reference old procurement documents [REFERENCE FOLDER NAME OF SAMPLE PROCUREMENT DOCUMENTS] to help understand the expected format.” When scaled across an agency managing 800 IT contracts, the COR estimates a potential savings of as much as 3,600 hours annually and more than 95% efficiency gained. What ways has your agency successfully used M365 Copilot to gain efficiencies in the annual grind? Copilot+Alt+Gov COPILOT+ALT+GOV is a series dedicated to sharing government use cases for generative AI from real government employees. In the spirit of reproducing these results in as many agencies as possible, we will work to share as much information about the process, the use cases, and the impact of these use cases. If you have a use case YOU want to share, reach out to and me, we'd love to work with you on it! Learn more at aka.ms/copilotgov288Views3likes0Comments