Upcoming September 2026 Microsoft 365 Champion community call
Join our monthly calls to learn more about driving user enablement of Microsoft 365 services. All are welcome. Our next call is September 22, 2026, where we'll explore the OneDrive in mobile experience. Please note that our community calls are in the Teams webinar format, so you must register to receive the link to join. The join link will be sent to you in email with your webinar registration confirmation. The calls start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT) and end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM The on-demand recording will be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. While our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations). Is there a topic you want us to bring? Share your feedback here: https://aka.ms/Microsoft365ChampionCallFeedback. REMINDER: Our community calls take a break in August and resume in September.What's new on the AMC – August 2026
August was a busy month across adoption.microsoft.com (AMC), bringing new resources, expanded skilling opportunities, fresh customer stories, and several new page launches designed to help organizations accelerate adoption, upskill employees, and maximize their Microsoft investments. From the launch of the new Digital Accelerator experience to expanded AI agent resources, Microsoft Teams content, and community-focused updates, here's a look at what's new this month. August highlights at-a-glance: Launched the new Digital Accelerator experience Released the Microsoft Teams Platform adoption page Launched the Teams and Viva Engage playbook for frontline workers Expanded the AI agent transformation stories library Added People Skills setup guidance Introduced role-based Microsoft Intune resources Added upcoming and on-demand OneDrive Customer Office Hours sessions Improved Customer Hub filtering and site navigation Added new community event resources and templates Introducing the Digital Accelerator One of the biggest additions this month was the launch of the new Digital Accelerator page. This program guides Microsoft Unified customers on a live Copilot and agent skilling journey with actionable resources and content designed to help accelerate transformation initiatives and drive adoption outcomes. Explore the new Digital Accelerator experience, find a journey that fits your needs and in your time zone, and join a live session with Microsoft experts to learn how to turn strategy into action. Expanded AI agent adoption resources Organizations exploring AI agents received several important updates throughout August, including: New customer transformation stories highlighting real-world AI agent implementations. Updates to the Agent Success Kit. New related story experiences on transformation story pages. Enhancements to the People Skills resources, including a People Skills setup section. Updates to the Agents in Microsoft 365 page to improve access to personalized AI upskilling resources. These enhancements make it easier to learn from customer successes while building organizational readiness for AI-powered transformation. New Teams resources August saw the release of several new Teams-focused experiences, including: The new Microsoft Teams Platform page. The new Teams and Viva Engage for Frontline Workers deployment playbook. Updates to featured content across Microsoft Teams experiences. These additions provide IT leaders, frontline organizations, and adoption specialists with expanded deployment and enablement guidance. New role-based Intune resources The Microsoft Intune page was updated with a new role-based resources section, making it easier for different stakeholder groups to discover content most relevant to their responsibilities. Whether you're an IT Pro/admin, leader, or solution provider, these curated resources help simplify learning and implementation. OneDrive Customer Office Hours updates To help customers stay connected with ongoing learning opportunities, the OneDrive Customer Office Hours page now includes both upcoming and on-demand sessions, making it easier to catch past events or register for future discussions. Community and communications updates The Microsoft Global Community Initiative resources received several enhancements, including: New on-demand general sessions. Event training and office hours resources. A new Event Recap Template within the Event Producer Playbook. Additionally, the Modern Employee Communications experience now includes a new News & Events section to help communicators stay informed about the latest opportunities and announcements. Resource refreshes across the site Throughout August, numerous pages received updates to ensure users have access to current guidance and experiences, including: Copilot in SharePoint updates featuring the latest "What's New in Copilot in SharePoint" content. Refreshes to the build your own Champion community playbook. Customer Hub filtering improvements. Homepage featured content updates. Document Processing experience enhancements. Navigation improvements across the site. These ongoing refinements help improve discoverability and keep content aligned with the latest Microsoft product experiences. Start exploring Whether you're planning your next adoption campaign, enabling AI agents, deploying Microsoft Teams solutions, or building employee engagement strategies, the latest updates across Adoption.Microsoft.com provide new resources to support your journey. Visit adoption.microsoft.com to explore these updates and discover the newest resources available to help your organization achieve more with Microsoft technologies.Copilot Chat Adoption Feedback : Model Selection Governance and Prompt Library Reusability ?
Hello, As part of several Microsoft Copilot adoption projects that I am currently leading across different organizations, two questions frequently come up from both users and administrators. The first concerns the ability to lock or enforce a specific model in Copilot Chat for certain use cases. Several customers would like to guide users toward a particular model when working on specific scenarios (Opus for example) that require a certain level of reasoning, behavior, or response quality. To date, I have not found any official documentation or roadmap information indicating whether this capability is planned. The second concerns the Prompt Gallery / Prompt Library. Saved prompts are very useful for starting a conversation, but they do not appear to be reusable directly within an ongoing conversation. In several business scenarios, users would like to chain multiple approved prompts within the same conversation in order to preserve context while applying different working methods, analysis steps, or processes. Are there any planned developments regarding these two topics? The ability to lock or enforce a specific model in Copilot Chat. The ability to use prompts from the Prompt Gallery / Prompt Library during an already active conversation. I have not found any official information on these topics in Microsoft Learn documentation or in the Microsoft 365 roadmap. However, these capabilities seem likely to facilitate user adoption and help standardize usage patterns across organizations.Upcoming June 2026 Microsoft 365 Champion community call
Join our next community call on June 23, 2026, to explore Microsoft 365 Copilot Cowork and learn how it can really help you get stuff done. Reminder: Our community calls are in the Teams webinar format, so you must register to receive the link to join. The join link will be sent to you in email with your webinar registration confirmation. https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM The calls will still start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT), and it will still end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). While our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. An on-demand recording will still be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations).Join us at Microsoft 365 Copilot Discovery event in Huntsville, AL! - UPDATED LOCATION AND DATES!
The Microsoft 365 Copilot Discovery event in Huntsville, AL features hands-on demos, expert sessions, and real-world use cases showcasing AI-driven productivity, Microsoft Copilot capabilities, and modern workplace innovation. The event takes place on May 19th 2026 in Huntsville, AL.Upcoming March 2026 Microsoft 365 Champion Community Call
Join our next community call on March 24, 2026, to dive into PowerPoint: creation in Copilot and agent mode. Reminder: Our community calls are in the Teams webinar format, so you must register to receive the link to join. The join link will be sent to you in email with your webinar registration confirmation. https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM The calls will still start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT), and it will still end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). While our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. An on-demand recording will still be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations).Improve your professional skills for this essential work
This blog highlights essential resources for driving technology adoption in organizations, focusing on practical skills and strategies. It introduces key video topics, including the role of a User Enablement Specialist, the importance of storytelling for engagement, a three-step approach to advancing tech careers, and vital presentation skills for gaining leadership support. Together, these resources offer actionable guidance for professionals seeking to champion digital transformation and foster successful adoption initiatives.Sunderland City Profile: Frontier transformation in practice
Download the SmartCitiesWorld City Profile – Sunderland Cities everywhere are facing the same pressure: modernize infrastructure, grow the economy, and improve quality of life, without widening inequality. Sunderland offers a credible path forward. Once defined by shipbuilding and coal mining, Sunderland has spent the last four decades deliberately reinventing itself. Today, it is positioning itself as the UK’s leading smart city by investing in digital infrastructure, data, and low‑carbon innovation to drive inclusive, long‑term growth. The latest City Profile from SmartCitiesWorld captures how this strategy is being executed and why it matters for city leaders globally. A digital backbone built for outcomes, not optics Sunderland’s progress starts with a clear foundation: connectivity and data designed with purpose. Full‑fibre connectivity across the city Citywide 5G and LoRaWAN coverage A secure, cloud‑based smart city data platform Together, this stack enables real‑time visibility across transport, environment, and public services. More importantly, it shifts the city from reactive decision‑making to proactive, evidence‑led operations. The impact is measurable. Data and analytics now support: Safer, more predictable event planning Smarter traffic and mobility management Earlier environmental interventions More targeted social and health services From digital health hubs that reduce exclusion to intelligent transport pilots that cut emissions and improve safety, Sunderland is applying technology where it delivers the highest public value—not where it looks most impressive on a slide. What comes next: two opportunities to scale impact The City Profile also highlights where cities like Sunderland can go further. Two opportunities stand out. Move from smart services to predictive city operations With real‑time data already in place, the next step is predictive modeling—anticipating demand across social care, transport, energy, and public safety before pressure points emerge. Done right, this enables earlier investment decisions, lower long‑term costs, and better outcomes across services. Turn digital inclusion into a workforce engine Sunderland’s digital health hubs create a foundation for something bigger: linking access and digital skills directly to workforce development. By aligning inclusion efforts with local demand in advanced manufacturing, data, and clean energy, cities can convert access into sustained economic mobility. Why Sunderland’s approach matters Sunderland’s experience reinforces a critical point: smart city transformation is not about technology in isolation. It is about aligning infrastructure, data, governance, and community priorities around a shared vision for inclusive growth. For public‑sector leaders moving from ambition to execution, the full City Profile provides practical insight into the partnerships, operating models, and decisions behind Sunderland’s approach. It’s a useful reference for anyone looking to translate a digital‑first strategy into measurable impact—for people, place, and long‑term resilience.
