Measuring Microsoft 365 Copilot adoption beyond license activation
In adoption programs, I think the interesting measurement starts after users have access. At DataToBiz, we have been looking at the difference between someone trying Copilot once and actually incorporating it into a recurring workflow. For example, repeat usage around a specific task tells a very different story from initial activation. How are teams measuring that second stage of adoption without relying only on license or usage counts?
Power BI and Fabric team ownership in extended engineering models
When an internal BI team already owns Power BI and additional engineers support Fabric development, how do you divide responsibilities? For example, should the extended team own data pipelines and notebooks while the internal team owns semantic models and reports, or is it cleaner to assign ownership by project? We have encountered this at Datatobiz when implementation work moves into ongoing development and support. Thoughts?Upcoming September 2026 Microsoft 365 Champion community call
Join our monthly calls to learn more about driving user enablement of Microsoft 365 services. All are welcome. Our next call is September 22, 2026, where we'll explore the OneDrive in mobile experience. Please note that our community calls are in the Teams webinar format, so you must register to receive the link to join. The join link will be sent to you in email with your webinar registration confirmation. The calls start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT) and end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM The on-demand recording will be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. While our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations). Is there a topic you want us to bring? Share your feedback here: https://aka.ms/Microsoft365ChampionCallFeedback. REMINDER: Our community calls take a break in August and resume in September.What's new on the AMC – August 2026
August was a busy month across adoption.microsoft.com (AMC), bringing new resources, expanded skilling opportunities, fresh customer stories, and several new page launches designed to help organizations accelerate adoption, upskill employees, and maximize their Microsoft investments. From the launch of the new Digital Accelerator experience to expanded AI agent resources, Microsoft Teams content, and community-focused updates, here's a look at what's new this month. August highlights at-a-glance: Launched the new Digital Accelerator experience Released the Microsoft Teams Platform adoption page Launched the Teams and Viva Engage playbook for frontline workers Expanded the AI agent transformation stories library Added People Skills setup guidance Introduced role-based Microsoft Intune resources Added upcoming and on-demand OneDrive Customer Office Hours sessions Improved Customer Hub filtering and site navigation Added new community event resources and templates Introducing the Digital Accelerator One of the biggest additions this month was the launch of the new Digital Accelerator page. This program guides Microsoft Unified customers on a live Copilot and agent skilling journey with actionable resources and content designed to help accelerate transformation initiatives and drive adoption outcomes. Explore the new Digital Accelerator experience, find a journey that fits your needs and in your time zone, and join a live session with Microsoft experts to learn how to turn strategy into action. Expanded AI agent adoption resources Organizations exploring AI agents received several important updates throughout August, including: New customer transformation stories highlighting real-world AI agent implementations. Updates to the Agent Success Kit. New related story experiences on transformation story pages. Enhancements to the People Skills resources, including a People Skills setup section. Updates to the Agents in Microsoft 365 page to improve access to personalized AI upskilling resources. These enhancements make it easier to learn from customer successes while building organizational readiness for AI-powered transformation. New Teams resources August saw the release of several new Teams-focused experiences, including: The new Microsoft Teams Platform page. The new Teams and Viva Engage for Frontline Workers deployment playbook. Updates to featured content across Microsoft Teams experiences. These additions provide IT leaders, frontline organizations, and adoption specialists with expanded deployment and enablement guidance. New role-based Intune resources The Microsoft Intune page was updated with a new role-based resources section, making it easier for different stakeholder groups to discover content most relevant to their responsibilities. Whether you're an IT Pro/admin, leader, or solution provider, these curated resources help simplify learning and implementation. OneDrive Customer Office Hours updates To help customers stay connected with ongoing learning opportunities, the OneDrive Customer Office Hours page now includes both upcoming and on-demand sessions, making it easier to catch past events or register for future discussions. Community and communications updates The Microsoft Global Community Initiative resources received several enhancements, including: New on-demand general sessions. Event training and office hours resources. A new Event Recap Template within the Event Producer Playbook. Additionally, the Modern Employee Communications experience now includes a new News & Events section to help communicators stay informed about the latest opportunities and announcements. Resource refreshes across the site Throughout August, numerous pages received updates to ensure users have access to current guidance and experiences, including: Copilot in SharePoint updates featuring the latest "What's New in Copilot in SharePoint" content. Refreshes to the build your own Champion community playbook. Customer Hub filtering improvements. Homepage featured content updates. Document Processing experience enhancements. Navigation improvements across the site. These ongoing refinements help improve discoverability and keep content aligned with the latest Microsoft product experiences. Start exploring Whether you're planning your next adoption campaign, enabling AI agents, deploying Microsoft Teams solutions, or building employee engagement strategies, the latest updates across Adoption.Microsoft.com provide new resources to support your journey. Visit adoption.microsoft.com to explore these updates and discover the newest resources available to help your organization achieve more with Microsoft technologies.Copilot Chat Adoption Feedback : Model Selection Governance and Prompt Library Reusability ?
Hello, As part of several Microsoft Copilot adoption projects that I am currently leading across different organizations, two questions frequently come up from both users and administrators. The first concerns the ability to lock or enforce a specific model in Copilot Chat for certain use cases. Several customers would like to guide users toward a particular model when working on specific scenarios (Opus for example) that require a certain level of reasoning, behavior, or response quality. To date, I have not found any official documentation or roadmap information indicating whether this capability is planned. The second concerns the Prompt Gallery / Prompt Library. Saved prompts are very useful for starting a conversation, but they do not appear to be reusable directly within an ongoing conversation. In several business scenarios, users would like to chain multiple approved prompts within the same conversation in order to preserve context while applying different working methods, analysis steps, or processes. Are there any planned developments regarding these two topics? The ability to lock or enforce a specific model in Copilot Chat. The ability to use prompts from the Prompt Gallery / Prompt Library during an already active conversation. I have not found any official information on these topics in Microsoft Learn documentation or in the Microsoft 365 roadmap. However, these capabilities seem likely to facilitate user adoption and help standardize usage patterns across organizations.Organizational Prompts: Publish Copilot Prompts to Your Whole Org in Minutes
If you rolled out Microsoft 365 Copilot and then watched most of your people ignore it, this one's for you. I help organizations deploy Copilot in front of thousands of users, and the pattern is almost always the same. A company buys Copilot, starts the rollout, and then watches it sit there. It's easy to blame the tool. Most of the time we handed everyone a blank box and expected them to figure out what to type. Your people aren't prompt engineers. They're nurses, knowledge workers, and HR. They open Copilot, see a blank screen, type something like "summarize this email," don't love what comes back, and quietly walk away. Do that across thousands of users and adoption stalls. There's an admin setting that helps with exactly this. It's called organizational prompts, and if you own Copilot for your org, don't sit on it. What organizational prompts do Organizational prompts let you load a library of ready-to-use prompts straight into Copilot for your whole organization. You create and publish them once, and they show up for your users across Copilot Chat, Microsoft Edge, and Teams, suggested automatically as people type. Instead of a blank screen, your users open a menu and pick from prompts you already wrote for them, sorted by department. It gives people a starting point, which is the thing most of them are missing. One heads-up before you go looking for it. This is rolling out right now, so if you don't see Prompts under Copilot yet, that's likely why, but most are already seeing it in their tenants, so it should be there soon. You'll also need the AI Administrator or Search Editor role to manage them. How to set it up Head to the Microsoft 365 admin center. On the left, drop down Copilot and open Prompts. That's where your organizational prompts live. You've got two ways to add them: Create them one at a time with the Create prompt button. Import them in bulk. Download the CSV template, fill in one row per prompt, save it as CSV UTF-8, and import the set. You can import up to 100 prompts at a time (5 MB max per file), and publish up to 1,000 in your tenant. If you already have a prompt catalog in a spreadsheet, this is the fast path. When you create or edit a prompt, you'll set a few fields: Title and display prompt. The title is the label on the prompt lab card (35 characters). The display prompt is the short version shown on the pill suggestions and autosuggest (132 characters). Prompt. The actual text sent to Copilot when someone picks it. This is required and gives you room to write a real prompt (up to 8,000 characters). Supported apps. Pick where the prompt shows up. This one matters. Not everyone has a premium license, but everyone has Copilot Chat on the web, so you can make a prompt available there too. Department. Heads up: departments don't map to a security group. They're free-text filters for the end user. Tag prompts with IT, Finance, HR, and so on so people can sort the library by their team. Task type. These come from Microsoft (Analyze, Create, Edit, and so on). You can't make your own, but tagging them helps users filter. Language. Set the language for the prompt. There's no auto-translation, so if you need a prompt in multiple languages, create a separate one for each. Hit publish and it's live. Give it about 3 hours to show up in the prompt lab. You can also pin your most important prompts, up to four, and those pinned ones show up as suggested prompts on the Copilot home screen. Check the analytics There's an Analytics tab that's worth your time. Once the data populates, you can see active users and submissions per prompt over the last 7, 14, or 28 days. That tells you which prompts people actually use, which ones to fix, and where adoption is landing. It's a straight read on what's working. Where your users find them Setup is half the job. Users need to know where these live. They show up in three spots: The Suggested button on the Copilot home screen, which opens your pinned prompts. The prompt lab, where users search by keyword and filter by department or task type. Picking a prompt drops it into the message box so they can tweak it before sending. Autosuggest right in the Copilot input box as someone starts typing. So someone on IT can search "IT," grab a prompt that rewrites a help desk reply so it doesn't read like "did you try restarting your computer," and send something that sounds a lot nicer. Pre-made prompts, sorted by team, ready to go. Do these two things after you turn it on Tell people it exists. Send a note to your communication channel. You've got a prompt library, it's sorted by department, here's where to find it. A library nobody knows about doesn't move adoption. Give people a way to submit prompts. Set up a channel where users can send you good prompts to add. When someone finds a prompt that works for Finance or IT, they should have a clear path to say "add this one." That keeps the library growing from the people actually using it. Organizations have been asking for this because they want to hand users a foundation for getting started with Copilot. Organizational prompts are one of the cleanest ways to do it, and it takes minutes. If you're an admin, this is a quick win with real impact. Set it up, tell your people, and give them a way to add to it. For the full field reference and character limits, here's Microsoft's official documentation: Organizational prompts for Microsoft 365 Copilot. Go push some buttons.Upcoming June 2026 Microsoft 365 Champion community call
Join our next community call on June 23, 2026, to explore Microsoft 365 Copilot Cowork and learn how it can really help you get stuff done. Reminder: Our community calls are in the Teams webinar format, so you must register to receive the link to join. The join link will be sent to you in email with your webinar registration confirmation. https://aka.ms/M365ChampionCallAM https://aka.ms/M365ChampionCallPM The calls will still start at 5 minutes past the hour for both sessions (at 8:05 AM and 5:05 PM PT), and it will still end at the top of the hour (9:00 AM and 6:00 PM PT, respectively). While our calls are open to everyone, you must be a member of the Microsoft 365 Champion Program in order to access the presentation materials - the access link is in the initial welcome email and the monthly newsletter emails sent the week before the community calls. An on-demand recording will still be available on our Driving Adoption > Events pages, as well as on our Microsoft Community Learning YouTube channel. If you have not yet joined our Champion community, sign up here to get access to the monthly newsletters, calendar invites, and program assets (e.g., the presentations).Join us at Microsoft 365 Copilot Discovery event in Huntsville, AL! - UPDATED LOCATION AND DATES!
The Microsoft 365 Copilot Discovery event in Huntsville, AL features hands-on demos, expert sessions, and real-world use cases showcasing AI-driven productivity, Microsoft Copilot capabilities, and modern workplace innovation. The event takes place on May 19th 2026 in Huntsville, AL.
