In today’s fast-evolving tech landscape, the ability to drive adoption is not just a nice-to-have—it’s a necessity. Whether you’re leading digital transformation, championing new tools, or advocating for organizational change, having the right skills and resources is crucial. I’ve been creating a series of videos to offer practical guidance for building and refining these skills. Here’s a look at the key adoption skills resources from our playlist located at aka.ms/AdoptionSkills. The team and I will continue to curate content on this list and on Coffee in the Cloud for you so make sure to subscribe to our channel. Let's hop into some key titles:
What is a User Enablement Specialist?
This video demystifies the User Enablement Specialist role—a linchpin for successful tech adoption in any organization. It explores the core competencies required, including understanding user needs, creating targeted training resources, and providing ongoing support. Viewers learn how enablement specialists bridge the gap between technology and end-users, ensuring smooth transitions and maximizing the value of new solutions.
Storytelling for Champions
Adoption isn’t just about facts and features—it’s also about inspiration. “Storytelling for Champions” highlights the power of narrative in driving engagement and buy-in. The video provides actionable tips for crafting compelling stories that resonate with diverse audiences. By learning how to connect technical initiatives to real-world outcomes, champions can motivate teams, overcome resistance, and foster a culture of continuous improvement.
3 Steps to Career Advancement with Tech
Career growth and adoption skills go hand-in-hand. This resource breaks down a clear, three-step path to advancing your tech career: embracing lifelong learning, building a versatile skillset, and strategically networking with industry leaders. The video emphasizes the importance of adaptability and staying current with technology trends—critical traits for anyone looking to lead successful adoption projects and elevate their professional journey.
Power Skills for Presenting Adoption Plans to Leadership
Securing executive support is often the tipping point for adoption success. In this video, viewers are equipped with “power skills” for presenting adoption plans to leadership. Topics include tailoring your message for decision-makers, using data to tell a persuasive story, and addressing potential concerns proactively. These presentation skills help ensure that adoption initiatives receive the visibility, funding, and endorsement they need to thrive.
Get Started!
Together, these videos form a robust toolkit for anyone passionate about driving technology adoption. From understanding the essential role of enablement specialists to mastering storytelling and presentation skills, and charting your career path, these resources empower you to make a lasting impact. If you’re looking to upskill and become a true adoption champion, these videos are a great place to start!
Next, you'll want to ensure you get the badge for completing our Microsoft 365 Copilot User Enablement course (MS-4007) which represents our refactored materials for the era of AI. This introductory course is complementary to any formal Prosci TM or college courses you may have taken. My team and I are continuing to work on more content, both in our formal courses and through this video series. All of this compliments the updated User Enablement resources we've included in our Copilot Success Kit and it is important to note that the best practices contained in that guide and in my recent online session which was a part of the Copilot Control System deep dive are applicable to much more than Copilot services. They extend to Microsoft 365 core capabilities as well.
Let me know here in the comments what other materials would be helpful! We are dedicated to your success and that of all the people we empower with our adoption talents!
Community Manager