Copilot sidebar in Edge "unable to connect to the service"
Hello Everyone, We are having intermittent issues with the Copilot sidebar in Edge. It works sometimes, and other times we get an error that says "We're sorry but we're unable to connect to the service at this time." It has a refresh button which doesn't help. What's weird, is that we have Copilot licenses enabled for our users and going to https://bing.com/chat works fine in all cases (and shows the user signed in and "protected" as expected). Anyone else have this issue? Any suggestions to fix this issue? Brian
M365 Copilot - on premises
We have requests for how to use Copilot for M365 using on premises resources. For example, data is not stored in Microsoft cloud. It is stored on on prem file servers and Exchange Servers. How can I get confirmation and guidance on how this can implemented? I heard the File Share Graph connector "might" work. Can anyone with expertise chime in?
Copilot with Safe Search through DNS CNAME
Good afternoon, We're looking at implementing Copilot and was looking over the MSFT Learn page. The Manage section references 'Prevent use of Copilot without commercial data protection: Update your DNS configuration by setting the DNS entry for http://www.bing.com to be a CNAME for nochat.bing.com' However, within the FAQ section it talks about Copilot working with safe search if you've implemented proxy redirection https://learn.microsoft.com/en-us/copilot/faq#:~:text=If%20my%20company%20blocked%20access%20to%20adult%20content%20by%20implementing%20SafeSearch%20with%20a%20proxy%20redirect%2C%20will%20Copilot%20still%20be%20accessible%20to%20users%20in%20my%20organization%3F . With the subsequent link to https://support.microsoft.com/en-au/topic/blocking-adult-content-with-safesearch-or-blocking-chat-946059ed-992b-46a0-944a-28e8fb8f1814 saying ' If you want to guarantee Chat is turned off for all users on your network plus all users are set to strict SafeSearch, in our router or proxy server map http://www.bing.com to nochatstrict.bing.com.' We want to block access to Copilot for all unlicensed users and force all licensed users to use Copilot with commerical data protection. We also want to ensure all users have Bing SafeSearch enabled. If we use DNS to redirect http://www.bing.com to nochatstrict.bing.com, will we achieve our goals? The articles I've referenced don't seem to directly answer the question and the way I'm reading the them, they seem to conflict each other.
Seems like my copilot is suspended, how do I request Copilot to be unsuspended?
When I use my Microsoft account (my main account), the rest of the applications or services, from Xbox Game Pass to Outlook, etc., work fine, but my Copilot or Bing AI shows me that I can't use it, and it says "Sorry, you've reached the limit of messages you can send to Bing within 24 hours. Check back soon!” (Figure 1) When I switched to my other Microsoft account (backup account) to log in to Bing AI or Copilot it worked perfectly fine. (Figure 2) (Figure 2) The suspected reason may be that during the initial period of Bing AI launch (Sydney period), in order to test the reliability of the AI and to get a taste of the AI, I may have asked some sensitive questions about the AI's resistance, and after a week it showed up with this message. Since that time, I have not been able to use Copilot service with this Microsoft account (primary account), and I realize that this is wrong and very regret to ask it! I would really like to be able to log in and use the programs and services with my main account again, how can I contact the support team and request to be unblocked? Is it possible to restore the Copilot service or unblock it? Thank you very much!
Can't Sign in to https://copilot.microsoft.com/
When I go to https://copilot.microsoft.com/ and click the Sign In button I put in my UPN and password and it just goes back to the original https://copilot.microsoft.com/ page. There is no message as to what might be wrong. It just puts me back where I started. The sign in logs report a successful sign in to Bing. Any idea what might be going on?Bing Chat Enterprise - Turning off Sidebar while keeping the copilot extension
Hey All, I have seen that you can now turn off the side bar manually in Edge while keeping the Copilot extension available. This is something we would prefer as having the sidebar enabled has staff using Other sites in the side bar. Does anyone know if Intune has a setting that can block the sidebar while keeping Copilot enabled?
