Change status of staff and stop email updates to admin
I have recently set up Microsoft Bookings for my company. I have three issues: I am set up as an admin. When I create a services page I do not select myself as available. But under STAFF, it shows my status as BOOKABLE. Granted I do not show up as a selection on the bookings page, but I still get email updates when another team member receives a booking request. First, I do not want to be BOOKABLE, and second, I do not want email updates when a staff member receives an appointment request. We have about 30 staff members and that will become overwhelming. Third, I have created an admin for each region. I want them to receive an email when someone books an appt. with their staff. I don't understand why they, as an admin, are not receiving the emails when I am.
Unable to add Staff to a Bookings Business
Hi! I manage a Booking page that has ~50 staff members that is used for scheduling IT support. For the last week I've been unable to add staff to the business because the hours for the staff doesn't load. Where I would normally be able to select the hours that the staff member is available it is instead blank and empty there. If I select use business hours and try and add the staff member I get the response - 'The meeting hours aren't correct. Please check for overlapping times or a start time that comes after an end time'. If anyone knows how to resolve this issue please let me know.
Cannot Make/Save Changes to Staff [Edit staff]
I found an issue in creating a Booking page for a service of our Company that should be shared to external companies: I am trying to manage the availability of staff members in order to be bookable in specific working hours but the system does not keep the changes I made. If I make the changes (e.g. modify working hours) and try to close the tab without saving, MS Bookings recognises the presence of unsaved changes and asks me if I want to close without saving. I tried to solve this issue by using the Outlook app, trying of different browsers (Edge, Opera and Firefox, updated to the last version) both in regular and incognito mode and after emptying the cache. The problem still persists. Has anyone find a fix for this? Is something I found out after setting up a full service and not being able to complete it would result in a massive waste of time. Thank you in advance,Set a default staff member for a service with multiple staff available
I have a booking page which allows users to select any of 3-4 staff members which are available. I want to keep it so any of these staff members can be booked as any particular one may be busy at a given time. However, it make sense in my case for a specific staff member to be the default choice for a particular service. So my question is, is it possible to have a specific staff member be the default choice for a service without removing or restricting the ability of users to book a different staff member if they choose to or if that default person is unavailable
Adding a room/resource as a staff member to Bookings
Is it possible to add a room/resource at Bookings as a staff member? We're trying to setup a booking page where people can book a service (e.g. a meeting) in room (i.e. a room setup as a staff member). When creating a new staff member I get the option to add any of the rooms/resources in the "add people" field. This ticks the "events on office 365 affect availability" option. However after I save the staff member and go back into the record, it now shows as a "guest" (where it originally was "viewer") and the "events on office 365 affect availability" option is no longer ticked and greyed out as an option. Is there a way to do this? Or do "staff" have to be real users to sync availability?
