Unable to add Staff to a Bookings Business
Hi! I manage a Booking page that has ~50 staff members that is used for scheduling IT support. For the last week I've been unable to add staff to the business because the hours for the staff doesn't load. Where I would normally be able to select the hours that the staff member is available it is instead blank and empty there. If I select use business hours and try and add the staff member I get the response - 'The meeting hours aren't correct. Please check for overlapping times or a start time that comes after an end time'. If anyone knows how to resolve this issue please let me know.Bookings - Update to email of staff is not going through
I am editing the email of the staff that I currently have and when I try to change her email and click save, it doesn't do anything. I was able to change the name and color assignment though but the email change (even if editable) didn't reflect. Is that a bug or it is really not allowed and I should just delete the old one and add a new staff?Set a default staff member for a service with multiple staff available
I have a booking page which allows users to select any of 3-4 staff members which are available. I want to keep it so any of these staff members can be booked as any particular one may be busy at a given time. However, it make sense in my case for a specific staff member to be the default choice for a particular service. So my question is, is it possible to have a specific staff member be the default choice for a service without removing or restricting the ability of users to book a different staff member if they choose to or if that default person is unavailable
Cannot Make/Save Changes to Staff [Edit staff]
I found an issue in creating a Booking page for a service of our Company that should be shared to external companies: I am trying to manage the availability of staff members in order to be bookable in specific working hours but the system does not keep the changes I made. If I make the changes (e.g. modify working hours) and try to close the tab without saving, MS Bookings recognises the presence of unsaved changes and asks me if I want to close without saving. I tried to solve this issue by using the Outlook app, trying of different browsers (Edge, Opera and Firefox, updated to the last version) both in regular and incognito mode and after emptying the cache. The problem still persists. Has anyone find a fix for this? Is something I found out after setting up a full service and not being able to complete it would result in a massive waste of time. Thank you in advance,
Staff changes won't be saved
Hi, I have been experiencing this problem for the last two days. We have a Medical Service where patients can schedule their appointment via Bookings. I tried to make some changes on staff availability, and names, but it doesn't save the changes. I can add new staff, but won't allow me to change any availability on the new staff neither. I make the changes, I save, and when I re-open the staff edit page, no change has been applied. Any solution to this problem? I've tried to erase the cache, tried to access the bookings page from teams, outlook, chrome, edge and modzilla. Nothing works. Thank you!
Cannot Make Changes to Staff
I started experiencing an error on our Bookings page yesterday, where I cannot make changes to the staff's availability. Everything appears to be working, but after adding a time slot or adjusting an existing time slot and selecting Save Changes, nothing has changed. The calendar does not display the new availability for that staff member, no changes are reflected when opening the up the same staff's availabiltity, and the time slot is not updating on the Bookings page. I have tried different browsers, cleared cookies/cache, tried to edit from another administrator's account, and waited a day to see if the changes persist. We have another booking page, which I am still able to make changes to. Has anyone experienced this issue?Customer Staff Selection
I propose implementing a feature on the booking site that enables customers to select participating staff members for their meetings. Each staff member would be listed with a checkbox option, allowing the customer to choose their preferred participants. As selections are made, the system would dynamically update the availability calendar to reflect the selected staff's schedules. This functionality ensures a seamless booking experience by giving customers control over staff participation while maintaining accurate availability information.
Adding a room/resource as a staff member to Bookings
Is it possible to add a room/resource at Bookings as a staff member? We're trying to setup a booking page where people can book a service (e.g. a meeting) in room (i.e. a room setup as a staff member). When creating a new staff member I get the option to add any of the rooms/resources in the "add people" field. This ticks the "events on office 365 affect availability" option. However after I save the staff member and go back into the record, it now shows as a "guest" (where it originally was "viewer") and the "events on office 365 affect availability" option is no longer ticked and greyed out as an option. Is there a way to do this? Or do "staff" have to be real users to sync availability?
