Shifts
44 TopicsMS Shifts - users not updating in shifts group when updated
Hey all, i have an issue where we have a shifts group etc however some of the users have been renamed and in everything else it has synced however in teams it shows as the old user and wont update regardless if web version or local install. if i create a new Shifts the users are there correct.1.5KViews3likes2CommentsMs Shifts very slow, and shows incorrect data schedule
Hello Guys, A Happy Wednesday to all! Is there anyone who encountered below issues: MS Shifts takes a long time to load (about half a day and still did not work) on MS Teams Desktop app. Web version is the current workaround. MS shifts displays incorrect schedule even if owner already updated it. There are about 100+ members on this specific Team, and they use MS Shifts to manage manpower vs machine allocation, but the behaviour is inconsistent whether using direct internet or vpn, at any location (home/office). My question on this one, "Is there a limit to the number of schedules that can be managed ?, If yes, what would be the maximum?" Thanks in advanced for your insights! Cheers!1.9KViews2likes1CommentAltering the View on Shifts
Hi all, I've got a member of staff who's using Shifts as a part of their Team. They're really liking the experience but want to be able to alter the view so that it only shows from 08.00 - 17.00 instead of from 00.00 - 24.00 just to make it easier to view and organise the different tasks and I've had no luck finding anything regarding this so far. If anyone can help solve this (either way) I'd be most appreciated. Cheers, Will903Views1like1CommentShifts - Users unable to clock-in/out with iPhone/iPad App
This started a couple days ago, but none of our users are able to clock into any shifts using the Teams/Shifts app on iPhones or iPads. They press/hold the clock-in button, it spins, and returns w/out clocking them in. Seems to be affecting all users on all shifts. I have verified that it does work on Android mobile, Windows Teams app, and the web app - seems to just be iOS/iPadOS devices affected. I reported the issue to Microsoft via the Admin portal, and it was closed with "no issue found". 🤷 Can someone out there be kind enough to try it on their end so I can see if it's just limited to our tenant/environment? Thanks, BobSolved7.4KViews1like16CommentsHow can I remove Shifts from a Team?
Hi in the past I have created several shifts schedules for different teams. Now I would like to clean up the mess I have created and remove the Shifts without deleting the Teams. I haven't found a remove or delet button yet. Also the PowerShel comands doesn't seemt o help. Does anyone has an idea how I can do this? Thank you Ingo4KViews1like1CommentDay Notes Disappear in Shifts
Hello Everyone, We've been using Shifts for about a year now. We love it. Only issue we've had is with the "Day Notes" section at the top. We use this to list our handful of vehicles and who is scheduled for each vehicle each day. If we save the changes for the current week, all is good. However if we go to the following week or beyond and make changes, they will eventually disappear and all notes are lost. This has happened no matter if we choose share with "your entire team" or "affected team members only." Has anyone else come across this or found a way around it? Is there a better way to go about it? Any help is appreciated. Thanks!1.8KViews1like1CommentShifts Conflicts due to Employee availability
Hi All, Every time I assign a shift to one of my agents, the shift appears with a warning sign and let me know that: "John isn't available during this shift that day. Availability on that day: 2pm-6pm, 7pm-11pm". I might have been that the agent was only available during those hours in the past, but now he is able to work those hours. I have checked how to change his availability with my Manager profile and I have called the employee who shared his screen to check where HE could change his availability. We were not able to find how to change his availability. So every time I add a shift on his timeline, I have this alert. How can I solve this? Is there another post with the solution that you could share with me? Many thanks Antoine3.4KViews1like1CommentHow do you remove a single user from shfits
I am a global admin, and a owner on the this particular shifts. I have one user who left the company and now we want to remove that person from the shifts? We have removed all the shifts, we have removed them from the Team Site. But the user is still there. This shouldn't be so difficult?Solved2.4KViews1like3CommentsThe latest IOS app 2.0.11 no longer shows individual schedule under Your Shifts.
The latest IOS app 2.0.11 no longer show individual schedule under Your Shifts. However, my schedule is still visible under Team Shifts. Going to Settings > Shifts > Clear Shifts App Data did NOT correct the issue. Deleting the app and re-adding it did NOT correct the issue. If I go to Settings > Profile > View Schedule, I can see my current work schedule. Your Shifts was working correctly under version 2.0.10. I've attached photos of the issue belowSolved1.9KViews1like1Comment