Screen Recording
3 TopicsMac screen recording problem: screen sharing not working while recording, works when not recording
EDIT: Might be powerpoint related issue and found a workaround! If I start the presentation before I share my screen, it works fine, but ifi I start screen sharing first and then start the presentation, it denies it. So basically, it's working, but in certain order. It's a bug. Everything is allowed in permissions and privacy, Hi, Using Teams Mac client and having odd issue. The screen sharing is enabled in privacy settings (also powerpoint etc.) and is working fine and sound BUT when the meeting is recorded, the screen sharing is denied due to security issues (gives out message indicating it's not safe). Mac book Air (Retina, 13-inch, 2019) MacOS Catalina ver. 10.15.6 Teams version: 1.3.00.18164. Updated 3.8.2020 Does this affect? https://support.apple.com/en-gb/HT2088628.5KViews0likes5CommentsScreen recording disabled
Hi everyone, Ever since my organisation moved over to Microsoft Teams with a Business Premium license, the screen recording option during video meetings has always been disabled. Firstly, I followed all of the required configurations listed here - https://docs.microsoft.com/en-us/microsoftteams/cloud-recording With the screen recording option still disabled, I decided to contact Microsoft Support which started a two week long troubleshooting process. This process reviewed various settings (Teams admin, Office admin, Stream admin, Azure etc) as well as assigning an E3 license to test with. Eventually Microsoft Support concluded that screen recording is not available in South Africa and gave us a refund for our annual subscription as an act of good will. Although this gesture was appreciated, I am still not sold that the screen recording feature is unavailable in South Africa as I have spoken to multiple local businesses who use Teams and are able screen record without any issues. Recording our meetings is really important, especially because we would like to have access to the transcription text afterwards to review meeting notes. What does everyone think?Solved120KViews0likes10Comments