500 Gateway errors with Teams Chat Bot
Hi, We have a Teams chat bot (aka root bot) that is currently connected to a Skill Dialog bot. When we deploy the root bot and the skill dialog bot to the same app service plan with instance count set to 1, both bots perform per expectations. When we deploy the root bot to its own app service plan with instance count set to 1 and the skill dialog bot with instance count set to 1, both bots perform per expectations. When we deploy the root bot to its own app service plan with instance count set to 2 and the skill dialog bot with instance count set to 2, we start seeing 500 gateway errors. We enabled App Insights and the visualization showed us that communication from the root bot to the skill dialog bot and vice versa would break down and throw the 500 errors. When we deploy the root bot and the skill dialog bot to the same app service plan but have the instance count set to 2, we are also seeing 500 gateway errors. Internally, we suspected that load balancing amongst the instances could be why we are getting the 500 errros. We found a post on Stack Overflow ( https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstackoverflow.com%2Fquestions%2F49651539%2Fhow-azure-load-balances-scaled-out-app-service-plan&data=02%7C01%7CVoonSiong.Lum%40ihsmarkit.com%7C30530c54b6394b44861108d85becd022%7Cc1156c2fa3bb4fc4ac073eab96da8d10%7C0%7C0%7C637360419945083026&sdata=T7wR2Vz%2FYCNOseGITgR4S5V245DKfKRvjCFO7gx0UlQ%3D&reserved=0) which seemed to be related to our problem. Since ARR is enabled by default for our web app services, session affinity does not seem to be the issue here. Has anyone come across the same behavior? Any advice? Thank YouTeams video quality around 1 Mbps in the EMEA region
Since Corona we have noticed very poor video quality (1Mbps). We understand you had a capacity issue and had to set this limit. The limit has been lifted in other regions but not in EMEA. We are paying for this service and use it a lot. We have large meeting rooms based on this and we are getting a lot of negative feedback from our users because if the low video quality. People are now pushing us towards Cisco Webex and we will be installing the first couple of Webex meeting rooms next month. You owe your customers a deadline and some more details about this. And no this is not an issue in our end, we have had support cases with Microsoft and have had this verified.
