Quality & Performance
235 TopicsPlease tell me how to disable the Pin Copilot message
Morning! I wrote a message yesterday but nobody replied, so here's another one so it doesn't get lost Can somebody tell me how to disable the annoying "Pin Copilot Chat" popup? every morning I have to say "Maybe Later" when I really mean to say NEVER IN A THOUSAND YEARS6Views0likes0Comments[Quick~Guide]How do I! get help with Comcast email?
We assist Comcst users facing email login issues, password errors, or message failures. Our team offers quick troubleshooting. Get reliable Comcast email assistance now by going on~>>87> <72 > <20> <1> <36> <31 > — available always to help with your email problems.14Views0likes0CommentsBUG: Teams "search"/"find" functionality totally broken with rich (formatted) text
Consider the following formatted/rich text comment: Test word1 word2 word3 Using "search"/"find" (either the global "Search", or the "Find in chat" function) will fail to match the comment when searching for either "test", "word1", "word2", or "word3". This is because buggy Teams just strips the formatting (instead of replacing the formatting with breaks), effectively glueing all words together in the index; searching for "testword1word2word3" (one word) DOES match the comment. 🤦🤦🤦19Views0likes0CommentsUnable to remove old account sing up form Teams on Mac OS
I cannot remove an old sing account from Teams on Mac OS. I have to delete the keychain, I delete the temp folder, and remove and reinstall Teams, and the old account is still there. I have a case open with the Microsoft team, and they cannot figure it out. Where is the login info store, and why has Microsoft not provided a solution where users can remove accounts as easily as they can add? Please help!28KViews2likes36CommentsNew Teams Version Approvals Not In Channels
In the latest version you can no longer request an approval in a channel. Instead you need to go to the Approvals section in the side bar, then you can make a general approval request. Is it going to be added back into discussion channels at some point? The current button for Approvals in the channel + button just brings up a search bar that doesn't seem to work.284Views2likes3CommentsHow do I get accurate dates for messages?
On a regular basis, Teams will show messages that are as old as a week ago as being sent "today". Is there a way of actually ensuring that the date is correct, or should this just be expected behavior? I tell you, I really miss Skype at this point. I don't know how Microsoft can mess up this badly on a chat program.35Views0likes0CommentsTeams Calling Policies Rollout
I have been working on screen pops for inbound PSTN calls, specifically the "Open apps in browser for incoming PSTN calls" & "URL to open apps in browser for incoming PSTN calls" settings in Calling Policies. Is there any documentation on how the whole policy application process works in Teams? It seems to be frustratingly inconsistent. My experiences with updating the link used in calling policies with Windows Desktop clients: During the first production rollout, it took days for some clients to pick up changes to the link. I am logging which pop screen is activated and saw that some picked up the change in a couple of hours, but a few here and there took a couple of days. One lone straggler never picked up the policy change even after having him restart the app, then logout out of Teams and restart. He finally picked up the change after I toggled a policy switch off and on saving twice in between. If picked up within a few minutes. During testing this week, I changed the link in the calling policy, and it did not take effect even after 24 hours on the test clients. I again made a couple of tweaks to the policy, saved the policy, reversed the changes, saved again and within a few minutes, the policy applied to the test clients. A day later, I opened a client using the same Teams account on a different computer and it still had the old policy. Several hours later, it was still using the old settings. Signing out/into teams and restarting the app did not trigger an update to policies. About twelve hours ago, I made a policy change and so far, the client hasn't picked up the change. I shut down Teams, deleted the %appdata%\Teams folder and restarted the app. Interestingly, the %appdata%\Teams folder has not been recreated. Most apps recreate their folder right at launch, but it's been half an hour. The client is still using the old link setting. Questions: Does anyone know if the 24 hours for policies to deploy is for the cloud to deploy, or for the client to check for updates? Does anyone know a reliable way to force a desktop client to refresh policies? Do certain policy changes trigger a more immediate rollout? I seem to remember the Lync/Skype For Business clients having a scheduled update cycle for policies, but there were ways to force it to refresh by deleting files/folders, specific setting or running commands. Testing aside, the fact that a policy change was never picked up in a week by at least one client, makes me wonder how many clients are running on outdated policies that we can't verify.23Views0likes0CommentsNetwork connectivity test is not accurate to my Internet service
Hi everyone, I have a problem when I test my connection to Microsoft Teams; I live in Bolivia and my Internet flows through Chile; everything is OK, but when the test is for Microsoft Teams, all the traffic goes from Chile to Brazil making my conections latency not good, sometimes more than 100ms (the threshold is 100ms). When I try ping/traceroute, latency is like 30ms; however with Microsoft connectivity test is almost 100ms all the time. Anyone have the same problem?65Views0likes2Comments