Introducing the Viva Engage Track at the 2026 Microsoft 365 Conference
Internal communications has never been more complex — or more essential. Whether you’re trying to cut through the noise, connect leaders with employees, or bring clarity to AI-driven change, the role of the modern communicator is evolving fast. At this year’s M365 Community Conference, we’re excited to bring you the Viva Engage Track — a focused learning path designed to help communicators, HR leaders, IT partners, and community champions build connected, informed, and high‑performing workplaces. You’ll get access to Microsoft’s own communications experts, Viva Engage product leaders, and practitioners who run global‑scale comms — all ready to share the patterns, storylines, frameworks, and real‑world playbooks that drive impact. You’ll learn how to inform, inspire, and activate employees in ways that actually work at scale. The sessions are stacked with can’t‑miss moments Across three days, this track walks you through the full modern comms lifecycle — strategy, storytelling, measurement, deployment, AI readiness, and community activation. Whether you’re focused on executive comms, knowledge sharing, community management, or engagement strategy, this is built for you. Today’s communicators are expected to: Navigate more channels than ever Reduce noise while increasing clarity Build trust in an era shaped by AI Move leaders closer to employees Create belonging in hybrid, dispersed organizations Support rapid change and transformation Here’s a closer look at what you’ll learn in the Viva Engage & Communications track: Modern Communications & Strategy How Microsoft Manages Global Employee and Executive Communications Learn from John Cirone, Sr. Director of Communications, how Microsoft orchestrates communications for 200,000+ employees, drives leadership connection, and uses Engage, SharePoint, and Copilot to scale impact. Breaking Through in a World of Information Overload and AI Amy Morris, Director of Communications, will help you reimagine channels and delivery across Engage and SharePoint to reach the right people at the right time—without adding noise. Use data, insights, and employee listening to build your comms strategy How do you measure and define success, and leverage signals from employee engagement and listening to drive business transformation and performance? Join Microsoft communications and product leaders for a practical look at how to build an effective listening system with tools including Engage, Insights, Glint and Pulse. Learn how to empower leaders and change agents with a comprehensive, 360-degree view of employee sentiment. And explore how insights can inform strategies and tactics to achieve your business objectives. Events, Communities & Knowledge Sharing Company-Wide Events—Scaling Innovation with Engage Learn how organizations run high-impact town halls, all-hands, and campaigns using Events, Q&A, Storyline, and Copilot. Product Group experts Dan Holme and Tricia Lybrook will give you the end-to-end experience for creating events your employees will remember! AI-Powered Collaboration: Unlocking Your Employee Knowledge Base See how Engage, Copilot, and intelligent agents help surface expertise and solve problems faster, while keeping people in the loop. See demos and learn directly from product group leaders Allison Michels and Ramya Rajasekhar about making this reality in your own organizations. Governance, Deployment & AI Transformation From Governance to Growth: A Practical Playbook for Viva Engage Deployment Turn governance, readiness, and compliance into a launchpad for adoption and engagement. Hear directly from the Product Group Leaders, Venkat Ayyadevara and Spencer Perry. Community in the Age of AI - Humans at the center of Copilot Adoption Elevate your communications and campaigns through the power of community and peer-to-peer lead learning. Communicators can lead the AI transformation at your company. Learn how AI-powered agents support community managers, but humans drive rituals, events, and engagement. Hear product experts Allison Michels and Sarah Lundy as they take you behind the scenes and showcase some Microsoft employee favorites, like the Copilot Adoption Community, campaigns, Camp Copilot and more. The Communicator’s Guide to Viva Engage Learn how to maintain relevance and authenticity in the age of AI through personalization, targeting, and sequencing that respects how people work. Learn from Product Group expert Sarah Lundy, drawing on her experience at Microsoft Digital Comms, and Product Manager Najla Dadmand as they show how technology and communications can work together. Spotlight Session: Engage Everywhere - The Viva Engage Roadmap One of the most anticipated sessions of the entire track, Engage Everywhere: Communities, Events & Storylines in Teams (Roadmap), offers a first look at what’s coming next. Hear directly from our Product Leadership Team, Jason Mayans, VP of Product, Steve Nguyen, Customer Experience, and Murali Sitaram, CVP Viva Engage. You’ll explore: The deeper native integration of Viva Engage inside Microsoft Teams -making communities, events, campaigns, and storylines feel seamless across devices and workstyles. AI-enhanced capabilities that connect employees to knowledge, leaders, and each other more intuitively and efficiently. New ways organizations can unify communications and engagement across Teams, Engage, Email, and SharePoint. What’s next for Events, Storyline, and Communities as Microsoft continues to converge engagement experiences in one place. This session is designed to help you visualize the future employee communications and engagement ecosystem—and understand how to build toward it today. Key Takeaways: Whether you’re modernizing communications, rolling out Copilot, building communities, or shaping culture, you’ll walk away with: Practical templates, patterns, and playbooks Insights from Microsoft’s own communications experts Guidance for integrating AI responsibly and effectively Clear steps to elevate engagement across your organization The Viva Engage Track brings together the people driving community and connection every day, inside Microsoft and across customers to explore what’s working, what’s changing, and what’s possible. If you want to build stronger community, elevate employee connection, or shape the future of workplace storytelling, this track belongs on your agenda. Join us!Top 5 reasons to attend ESPC25
We are so excited! Don’t miss out on ESPC25, Europe’s premier Microsoft 365 and AI community conference, in Dublin, Ireland. You’ll learn about Microsoft’s product roadmap, gain skills that will help you lead in the era of AI, build connections with a global community of Microsoft experts and enthusiasts—and have fun doing it! Join us for 120+ sessions and plenty of in-person learning and networking opportunities in a city known for its history, culture, and innovation. ESPC25 | Dublin, Ireland | December 1–4, 2025 | aka.ms/ESPC2025 Want the low-down on what you can look forward to? Here are five reasons you’ll want to attend: Learn about AI and the future of work. Dive into the latest advancements in AI, get updates on new features across Microsoft 365 Copilot, and explore how agents can help you scale your team like never before. Connect with Microsoft experts and product makers. There’s nothing like learning directly from the people who build the tools you use every day—especially in today’s rapidly evolving AI landscape. With new advancements rolling out at lightning speed, this is your chance to stay ahead of the curve. Discover how Microsoft 365 Copilot can supercharge your workflow. Microsoft 365 Copilot has been a game-changer for professionals across all functions and lines of business. Whether you’re new to Copilot or a seasoned user, you’ll walk away knowing how to make it work even harder for you. Gain tangible skills you can use immediately. From hands-on demos to technical sessions across Microsoft 365 and Microsoft 365 Copilot, you’ll gain practical insights and solutions that can make an immediate impact on your work—no matter your role or function. Network with a global community of professionals. It’s not just about the tech—it’s about the people who use it. ESPC brings together professionals from all over the world who are eager to share experiences, ideas, and best practices. Connect with peers, make lasting professional relationships, and learn from others in your field. Learn more about ESPC25 What: ESPC25 community event with 120+ sessions When: December 1–4, 2025 Where: Dublin, Ireland, The Convention Centre Dublin Cost: €1795 + VAT: Four days (includes full-day tutorial on December 1 and three conference days, December 2–4) €1650 + VAT: Three days (sessions only) €1295 + VAT: Two days (sessions only) Please use this Microsoft Community discount code: ESPC25COMM (€200 off) Registration page: aka.ms/espcregisternow For those interested in being considered for our Executive Experience Track please be sure to check the box when registering. (limited capacity). Our full event guide will land the first week of November. Can't wait to say hello in Ireland! Heather CookMVP Collective Launches In-Depth Guide on SharePoint Content AI
MVP and Regional Director Gokan Ozcifci, together with eight fellow Microsoft MVPs, has co-authored SharePoint Content AI, Solutions and Advanced Administration - a new book that delves into the intersection of artificial intelligence and SharePoint. We spoke with the authors to learn more about their collaboration, what inspired the project, and the key themes they explore. What inspired you to collaborate on this eBook, and how did the idea for focusing on AI and SharePoint come about? Gokan Ozcifci, Belgium: The inspiration behind this book stems from observing how rapidly AI is transforming the way organizations manage content, particularly within Microsoft 365 and SharePoint. As this transformation accelerated, I noticed a growing gap: many industry experts, digital transformation directors, and business leaders were eager to embrace these AI-driven tools but found it difficult to understand how capabilities like Autofill, AI-powered metadata, OCR, or governance solutions translate into real-world value. That’s when a group of SharePoint enthusiasts, MVPs, consultants, and practice owners joined forces with a shared goal—to bridge that gap. We set out to create more than just a technical guide. We aimed to build a resource grounded in practical experience, offering clear explanations and actionable insights for those navigating the evolving world of Content AI. SharePoint naturally became our focal point due to its central role in enterprise content management and its rapid evolution in tandem with Microsoft’s AI strategy. Our goal was to demystify the technology, understand the requirements, translate the needs, and show how AI can empower organizations to manage content more intelligently, securely, and efficiently. Can you share a real-world example where AI significantly enhanced SharePoint content management or administration? Frane Borozan – MVP, Croatia: A global enterprise had a use case to classify thousands of legacy contracts in SharePoint. SharePoint content AI extracts metadata, such as expiration dates, the names of signatories, and the validity period of the contract, as well as similar information that is available within the contract. This cut manual effort by almost 90% to hire the workforce to review all these legacy contracts. Noorez Khamis – MVP, Canada: For one client they previously had 5–10 interns manually logging into 20 banking websites each month to download client statements, upload them to SharePoint, tag metadata, and update Salesforce—an inefficient and error-prone process. Now, an automated solution using Power Automate Desktop Flows handles document retrieval, Syntex extracts key metadata, and a validation Power App ensures data accuracy before integrating with Salesforce for approvals and updates. This end-to-end system eliminates manual effort, increases accuracy, and streamlines document processing across platforms. Drew Madelung – MVP, USA: As an M365 consultant, I work with multiple customers and write unique and complex statements of work. I actively utilize SharePoint Content AI features, such as autofill columns, to help summarize and provide key metadata from statements of work, enabling me to discover details from prior and existing projects where overlap is likely to occur. Mike Maadarani – MVP, Canada: AI was deployed at a university to manage their application admissions process. The Content AI significantly improved the classification and extraction of information from various application formats. This process reduced manual work by over 98%, resulting in substantial savings and a high return on investment for the client. Antonio Maio – MVP, Canada: I had a client who greatly benefited from Content AI models in SharePoint Online. They’re a corporate real estate firm that utilizes Content AI models to process lease agreements and rental contracts, automatically extracting key metadata values from these content types. This metadata automatically populates columns in SharePoint libraries, which then drives business process automation and retention policies for those documents. This all happens by users simply uploading new documents into SharePoint libraries. How do you see the role of AI evolving in the SharePoint ecosystem over the next few years? Frane Borozan – MVP, Croatia: SharePoint, as the content management platform, doesn't have a future without the help of AI. Use cases are varied, ranging from extracting metadata from content to helping create new content. I believe that with the help of AI, the possibilities of SharePoint are unlimited. Noorez Khamis – MVP, Canada: Copilot is making SharePoint the go-to content management system by transforming how you discover, create, and interact with content. You can now ask for what you need, generate pages from your existing documents, and get personalized answers through AI-powered SharePoint Agents. With more intelligent automation, beautiful intranet design, and fewer clicks, SharePoint feels more like an intelligent assistant than a static site. Vlad Catrinescu – MVP, Canada: AI will continue transforming how we work, and SharePoint is no exception. Today, we’re already seeing AI help fill in metadata for document libraries. But imagine if AI could go further: automatically suggest and create the right columns, build content types based on the documents you upload, or even configure web parts through natural language prompts. SharePoint has always been a powerful platform, but it hasn’t always been the easiest to use. AI has the potential to make that power more accessible to every user, not just the experts. Drew Madelung – MVP, USA: I would like to see SharePoint Content AI evolve in a way that identifies opportunities for AI using existing content that automatically configures it without user intervention to improve discoverability. The ability to configure and work with these AI features should have a minimal learning curve and be integrated seamlessly, without requiring specialized technical skills. Mike Maadarani – MVP, Canada: As artificial intelligence continues to advance, it is anticipated that content management will become fully automated, reducing the need for administrators to establish and enforce rules. AI algorithms will be significantly more sophisticated, enhancing their ability to comprehend an organization's policies, the nature of the content being added, and the necessary actions required by the rules. Antonio Maio – MVP, Canada: I think auto-fill columns will have a significant impact on SharePoint Online. Metadata is a core element of good information management, but we know that users don’t want to fill in metadata. They’re busy and often move too quickly from task to task, leaving little time to provide a wealth of metadata elements. SharePoint’s auto-fill columns offer an easy way for us to automatically extract metadata, based on a prompt that’s supplied to the column. Joanne Klein – MVP, Canada: As a security and compliance professional, I observe the evolution of AI data governance, which aims to control the proliferation, access, and lifecycle of AI solutions across SharePoint within the enterprise. We need to elevate AI to be a core pillar within an organization's holistic data governance strategy. What advice would you give to SharePoint professionals who are just beginning to explore AI-powered capabilities? Frane Borozan – MVP, Croatia: If you're starting with AI in SharePoint, taxonomy tagging is a perfect first step. It shows how AI can reduce manual effort and bring structure to your content. Set up a managed metadata column linked to your term store and let AI handle tagging based on document content. It’s a simple way to improve search, consistency, and governance—without heavy customization. Start here, learn the basics, and expand as you go. Noorez Khamis – MVP, Canada: Start with the basics and learn how to prompt effectively while using the full Microsoft 365 Copilot capabilities across all the workplace tools you use every day, such as Teams, SharePoint, Word, Excel, PowerPoint, and Outlook. Take the time to revise your prompts and use templates that have been proven to work, saving you time, streamlining tasks, and boosting productivity. In SharePoint specifically, explore how to create pages, rewrite content, and use AI-powered SharePoint agents. Vlad Catrinescu – MVP, Canada: Get hands-on as early as possible. Theory is great, but real understanding comes from testing in your environment. Set up a lab, start small, and explore practical use cases where AI can help automate or enhance existing processes. With the Pay-As-You-Go model, there’s no upfront cost—you only pay for what you use. That said, I highly recommend setting a budget cap in Azure to avoid surprises. Drew Madelung – MVP, USA: SharePoint remains essentially unchanged in many ways, and it is still essential to understand the concepts of content types, columns, and permission hierarchies to implement advanced AI solutions against your organization's content effectively. Mike Maadarani – MVP, Canada: IT professionals must stay current with evolving technologies, particularly in the rapidly changing field of AI. With the emergence of AI agents, I recommend acquiring skills in creating, managing, and deploying agents within Microsoft 365 to enhance the integration and utilization of AI in their organizations. Antonio Maio – MVP, Canada: Be curious about AI - play with the AI technology that’s built into SharePoint; experiment with it to see what best benefits your organization to improve how you specifically manage information. Your experience will be different than everyone else’s, so try different things to figure out what works for you and your users. Joanne Klein – MVP, Canada: If your SharePoint setup is a mess, your AI will be too. Solid, well-defined structure and smart governance (site owner stewardship, explicit permissions, retention/deletion to clean up ROT, and data protection controls) are like laying concrete before building—skip it, and your AI’s standing on quicksand. Access the full 194-page e-book, SharePoint Content AI, Solutions and Advanced Administration, at the following link SharePoint Content AI, Solutions and Advanced Administration
