Microsoft 365 Apps for enterprise
129 TopicsUser Microsoft 365 Apps Freeze when Trying to Save
Having a strange issue with one of our users when using Microsoft 365 Apps on a Windows 11 system. The original behavior reported was when he was trying to save a document to OneDrive. He gets a processing box but it never completes and the app freezes. Then he noticed if you just did a Save As from any of the Office Apps you get the blank page and the app freezes. Sometimes a reboot resolves the issue but only for a short time. Here are some items we have tried to this point: Have tried pausing synching in OneDrive repairing office 365 Reinstalling office 365 Saved to downloads > Can reopen document but when trying to save as again the page is blank. Will either have to force close in task manager or let it sit until "waiting for another application to complete an OLE action" then closing Pausing auto save to cloud in word/outlook/excel Disconnecting the OneDrive sync and re-connecting seem to work at first but after an hour or so we saw the same behavior. We decided to set him up on a brand new system and after we set things up the issue followed. We are seeing the same behavior on the new system. One item of note is we have a third laptop which has an old version of Office using the ODT installer which is working fine with his account. The other two laptops that are failing have the latest Office 365 software downloaded from the portal. Not sure if this is an issue on the backend with his account or some other type of issue. Just wanted to see if anyone has ran into this issue before. Thanks.SolvedMicrosoft 365 Apps admin center - No Devices Being Managed?
We are an Office 365 E3 customer, and have configured Cloud Update for our devices. However, devices are not updating, and I see the message "0/27 devices are being managed by Cloud". Any idea what I need to do to get updates rolling out? Thanks!Recent message move issue in Outlook 365 shared mailbox
Starting around Monday 5/12 (could have been over the weekend) we're seeing behavior where moving an email from one folder to another in a shared mailbox is appearing to move correctly in Outlook software (classic enterprise version) but not reflecting in web view. This creates a duplicate of sorts and have to address on the web side. Same behavior with two different accounts that have access to the same shared mailbox on newest (current channel) and slightly older version of 365 software. When using python automation that has worked for months, it's now effectively creating a copy from Inbox in our In Progress folder, and a 3rd copy in Done folder. When processing cycle hits again, it's reprocessing (bad) and creating a mess of duplicates. Anyone else experiencing this or have any idea what may have happened or how to resolve? Thanks jtSolved273Views0likes3CommentsMicrosoft 365 Apps Admin Center - Inventory Errors Out
Been running into issues the last few days as I try to swap a handful of devices to a different update channel. I'm able to browse to the Microsoft 365 Apps Admin Center (https://config.office.com/), however when I go to Inventory it throws a generic error (it's been happening for 3 days now): There was a problem showing the security update status information. Please refresh the page or try again later. 00000000-0000-0000-0000-000000000000 This was working earlier this week (Tuesday 5/13/25) but as of Wednesday it was "broken". Checking to see if other folks are running into this or if we're just the lucky ducks. Several of us within the organization have run into the same error so it's not isolated to any one individual.M365 E5/E3 terms of use
Hi All, I have a question non-tech question, and hope someone can help me here. Currently my company has M365 E5 plan, but we will be hiring people for whom E3 plan should be sufficient. Can we purchase E3 plan in the same Enterprise Agreement and use both Microsoft 365 E5 and E3 plans simultaneously within the same company? Or perhaps there is some other way, like purchasing E5 and then downgrade it to E3 – does EA allow it? I would appreciate any help. Thaks.Solved203Views0likes4CommentsMicrosoft Sway - Restricting Access to Templates
Hi all, We are assessing the usage of Sway for internal project and change communications, and have a concern that those with access to Sway could create content which does not follow internal approved designs and patterns. Are there mechanisms in place to allow us to control which templates the content creator could use as a baseline for their content, whether that involves access to explicitly approved templates only (workflows for approvals??), or restricting access to marketplace or generally available content? TIA GeoffIs there a way to hide Microsoft 365 Copilot?
Hello, We are not quite ready to roll out Microsoft 365 Copilot to our end users. Is there a way to hide the Microsoft 365 Copilot icon from the M365 Home page - specifically the 9 dot icon? We still need to roll out the security labels in our organization.欧博开户+威a3322148
Hello everyone! I just started learning about Microsoft Cloud Platform, and I am most interested in the Office 365 product. However, I found the name Microsoft 365 on some Microsoft resources. Do these two names mean the same thing? Or are there any differences between them? I haven't found any clear description.