Identity
111 TopicsCompliance licenses at tenant level
Hi, We are a small organization of about 200 employees, and we have following requirements. DLP policies configuration at Exchange, OneDrive, SharePoint BYOD security Users should not be able to send files outside the org And so on as we evaluate We already have M365 Business Premium. However, after researching we figured out that M365 Business premium will alone not solve our requirements. May be compliance license will. We want to apply security policies at tenant level in our organization but definitely do not want every user to get licenses as this will be expensive for us and there is no requirement at all for our users. The question is, Is there a way to solve the above scenario?310Views1like3CommentsEscalation Inquiry: IP Logs Request for MS Account
Hello, I am seeking advice regarding a security issue with my Microsoft account. There were unauthorized login attempts on my account between May 23 and May 25, 2025. I submitted a ticket to Microsoft Privacy / Security Incident Response (SIR) regarding IP activity logs. My ticket was created on August 7, 2025 and escalated to the IP/SIR team on August 11, 2025. Since then, I have sent multiple follow-ups, but no response has been received. I also created a new ticket on September 17, 2025, but only received the automatic acknowledgment; no agent has contacted me. I am concerned because the logs are important for verifying my account security and ensuring no unauthorized access occurred. Could anyone advise typical processing times for IP activity requests or suggest ways to escalate this issue effectively? Thank you in advance for any guidance.30Views0likes1CommentConditional Access enforces MFA but Service Account still ask to secure account
Hi, I've setup Conditional Access policies to enforce MFA. But it excludes a group for service accounts. Whenever we login to a Service Account, they all ask to secure your account. Hit next > It says no MFA options are available > Skip. Both our own MFA conditional access policy and MS per-user conditional access policy excludes this group. The Legacy per-user authentication policy has all accounts disabled there in favour of the conditional access policy. We must be missing something here. Some of these are shared inboxes, others regular user accounts. Many of these services requires login through the typical Microsoft sign in screen to authorize access. Some does not support OpenID. So how do I 100% exclude service accounts from MFA? And how do I get rid of this popup to secure these accounts when it says no MFA options are available? TIA27Views0likes1CommentSubject: Microsoft Account “YuBanMe41Day” Compromised — Need Help Submitting Full Evidence
Hi everyone, My Microsoft account (YuBanMe41Day) was recently compromised after I fell for a phishing scam. I know it was a mistake, and I’m doing everything I can to recover the account. I’ve already used the official recovery form, but it doesn’t allow me to include all the evidence I have proving ownership. Here’s what I can provide: - PP account name used for past purchases - Credit card holder information linked to the account - Proof that I’m still partially logged in on my iPad (Microsoft services still show the account, but I’m asked to sign in again when I try to access anything) - Account history such as purchased games, achievements, and activity - Old Gmail and Microsoft passwords and related account information Is there a way to submit this evidence directly to a Microsoft Support agent or escalate the case so it can be reviewed by a human instead of the automated form? I’m worried the standard recovery system won’t accept all the proof I have. Thank you for taking the time to read this — any advice or official contact path would be greatly appreciated. — Nesim22Views0likes0CommentsMicrosoft’s Effort to Develop a Broad People Platform
Microsoft 365 users see the profile card and might wonder where the information displayed on the card comes from. Entra ID is the obvious source, but the people platform that Microsoft is developing is another and could include information imported through a Copilot connector to build out a complete picture of users and contacts within a Microsoft 365 tenant. It’s early days yet, but beta code is available. https://office365itpros.com/2025/09/10/people-platform/89Views1like2CommentsWindows Hello for Business 0x80090010 NTE_PERM
Hi all, I'm encountering an issue with Windows Hello for Business on the latest version of Windows (July 2025 update). The setup process fails during initialisation, and no biometric or PIN options are being provisioned for the user. Environment: Windows version: 11 24H2 Enterprise (latest update) Deployment mode: Hybrid Cloud Trust Hybrid joined devices Symptoms: Users are prompted to set up WHfB but the process fails at the last step with error 0x80090010 Users who already have WHfB authentication methods created can successfully login Event ID 311 & 303 in the User Device Registration logs Screenshots: Troubleshooting so far: Unjoined and rejoined to Entra ID Granted modify permissions on folder in which NGC container would be created Rolled back to June 2025 update (this worked) So it seems like this is caused or related to the latest Windows Update, which is rather unfortunate for us as we are just beginning to rollout WHfB for our organisation. I'm posting here to raise awareness of the issue, if there is a more appropriate place to post then please suggest.14KViews6likes17CommentsProfile photo component adds unwanted overlay
Component https://myaccount.microsoft.com Run command: ms-settings:yourinfo Environment Profile picture uploaded through https://myaccount.microsoft.com Profile picture uploaded through Run command (WIN+R): ms-settings:yourinfo Retrieved via Microsoft Graph SDK / Graph REST API endpoint /v1.0/me/photos/$value Steps to Reproduce Go to https://myaccount.microsoft.com. Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The component renders an overlay (e.g., presence badge/ring/branding) on top of the photo, altering the image. Impact Users see altered profile photos, leading to inconsistencies with expectations. Breaks brand/UX design guidelines that rely on unmodified profile images. Severity Medium–High (affects identity consistency across apps using Graph). Notes This happens even though no overlay option was requested in either the upload or retrieval flow. Alternative: Steps to Reproduce and working as expected Run command (WIN+R): ms-settings:yourinfo Upload a new profile picture (no presence, badge, or branding requested). Retrieve the profile picture using Microsoft Graph endpoint: GET https://graph.microsoft.com/v1.0/me/photos/$value Render the image in the client application. Expected Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding. Actual Result The raw profile photo is shown exactly as stored—no overlays, rings, badges, or branding.31Views0likes0CommentsHow to Delegate Access Package Approvals in My Access
Microsoft recently published some documentation on enabling a new preview feature to allow access package approvers to delegate approval of their Access Packages. I walk through enabling it and the experience in my article > https://ourcloudnetwork.com/how-to-delegate-access-package-approvals-in-my-access/66Views0likes1CommentTAP Question
Hi All I hope you are well. Anyway, I'm looking for some clarification over Temporary Access Passes (TAP) as our testing seems to reveal some different results from those listed in the MS documentation. Here's the scenario's. My understanding: Require MFA policy deployed via Conditional Access New user F3 user starts Issue TAP to user where they can then setup MFA themselves via My Security Info etc Testing results: Require MFA policy deployed via Conditional Access New user F3 user starts User can setup MFA themselves via MS Auth app on a mobile device or via My Security Info in a browser MS TAP Info page: "The most common use for a TAP is for a user to register authentication details during the first sign-in or device setup, without the need to complete extra security prompts." Ref: Configure a Temporary Access Pass in Microsoft Entra ID to register passwordless authentication methods - Microsoft Entra ID | Microsoft Learn Have I missed understood something here and if a new user can indeed still setup MFA is there any real need for a TAP for first time user? Info appreciated. SK105Views0likes1CommentMicrosoft 365 Windows 11 external user or guest user sign in
Consider the following situation: CompanyA has a Microsoft 365 tenant with licensed users. CompanyA has a business relationship with CompanyB which also has a Microsoft 365 tenant. All of CompanyB's Windows 11 Pro computers are Entra ID joined and Intune enrolled. All of CompanyB's users have Microsoft 365 Business Premium licenses. An employee of CompanyA is stationed at CompanyB's office and needs to use one of CompanyB's computers as his primary computer. How would a technician have to configure things so that CompanyA user can sign into CompanyB's Windows 11 Pro computer and work like normal? I've done some reading online but most of the articles focus on access to cloud resources, whether that be Microsoft Teams or Entra Enterprise Apps or similar resources. I haven't found an article touching on Windows 11 sign in. Matthew626Views0likes2Comments