Android enrolment stuck at installing apps
Hi, We are seeing some issues lately with device enrolment on Android with the wizard getting stuck at installing required apps, even with one app (Intune). I've seen a few posts at the start of the year where this issue also persisted which suggested it was a Google issue, which would seem true here as the issue occurs across multiple tenants. So far we've tried: Leaving the device for 2 hours to install apps Different Android enrolment profiles (Dedicated is primary method) Enrolling via Knox and QR methods Multiple devices Multiple Wi-Fi networks Multiple tenants (one being completely green-field) Removing all entries of the device in Intune and Entra ID before attempting re-enrolment Removed all apps from configuration, leaving just the Intune app as default Unassigned all enrolment restrictions Intune does create a device entry for the device despite not reaching the home screen, with configuration policies showing as successfully applied. Registering the device with Entra is more temperamental though. As mentioned, Dedicated enrolment is our primary method. We did see that a previously enrolled device did successfully enrol when using Fully Managed but this doesn't help us. A new device that had never been enrolled before did enrol successfully and quickly but have yet to it again. We are using Samsung devices running Android 14.
Issue setting up Managed Google Play in Intune Endpoint
When trying to setup Managed Google Play in Intune Endpoint, it sometimes lets me check the box, and sometimes it is greyed out. After I select to Launch when I can check the box it either asks for my google account which I put in my business account after having signed in to the page perConnect Intune account to Managed Google Play account - Microsoft Intune | Microsoft Learnand it comes up and says the page has expired. Refresh on your EMM console. Have tried a couple times and not getting anywhere. There has been some discussions on Reddit and such in the last 24 hours about this so wondering if there is an issue somewhere? I don't see anything in the M365 system health about an issue.
Unable to Access Play Store
So, I've had an ongoing issue with my Pixel 4 XL running Android 12 that I've been ignoring until it really got in my way. That's finally happened. I'm unable to access the managed Play Store on my personally-owned device because I'm unable to sign in to a Google account. I wasn't sure what the issue was at first until I tried adding a Google account and realized that's what's blocked. According to this post and reply byMatthewButcher, this is by design. I didn't have this issue on my old Galaxy s5. Has anybody else ran into this issue? If so, were you able to find a fix?
