CSP
3 TopicsNCE migration path for Nonprofit conferencing with dial-out US/CAN
We have a number of nonprofit clients with "Microsoft Teams Audio Conferencing with dial-out to USA/CAN (Nonprofit Staff Pricing)" under legacy CSP we need to migrate to MCE. While there is an NCE part, CFQ7TTC0JXCZ:000H, there does not appear to be a migration option in Partner Center. Is one coming or must we add the new NCE product and reassign all the users? Thanks MarkSolved562Views0likes3CommentsIssue ordering certain nonprofit SKUs in Partner Center
Hi , Was wondering if others are also experiencing this issue, or if it's a know bug from Microsoft. At the moment we're not able to purchase certain nonprofit SKUs in CSP due to issues with nonprofit migrating towards NCE. Example, we're trying to purchase Defender for Office 365 P1. This SKU is not available in Legacy CSP anymore, only in NCE. But as soon as we try to purchase we get the error that nonprofit in NCE is not available yet and has been postponed till March (see announcement: December 2023 announcements - Partner Center announcements | Microsoft Learn). This causes us to be unable to purchase this SKU at all! This applies to both DfO365 P1 and P2, as well as Teams Phone Standard for as far as I can see, but maybe some other SKUs as well. Other nonprofit SKUs, eg. M365 Business Premium, work perfectly fine as they're still available in Legacy CSP. But some SKUs seem to have been moved towards NCE already, but are also blocked from being purchased till March Already contacted Partner Center support, but they can't help... "If partner center shows that you can only purchase the license starting March 2024, then it is working as expected". This really isn't working by design 🤣 Any idea's on a fix? Is this a bug/issue in Partner Center? When will we be able to purchase these SKUs again? (hope we don't need to wait till March) Which SKUs are also impacted? Cheers, MartijnSolved615Views2likes2CommentsLegacy contract terms going away at renewal?
I am hearing that a customer currently on the old legacy CSP terms will be now forced into NCE terms at the renewal if that happens on or after July 1 2023. Can you provide guidance on and if legacy contracts currently enforce will be forced to NCE or will clients maintain the option to stay on legacy terms for the upcoming renewal? The NCE Playbook of course only defines what is current, which is that they can renew on legacy termsSolved7.8KViews0likes29Comments