tenant completely unreachable after update PLAID number on partner portal
Hi, i'm a reseller in Italy. I have a partnership with a local distributor to resell Office 365 product from many years. On the license side (my panel at vendor) i see my license available yet, like other customers. In these days we have changed the PLAID as requested to enable again our partnership. I've opened the ticket as suggested and after that we have lost completeley the access with any admin of our domain (@noorduffici.com and onmicrosoft.com) I can't login even in the partner portal of microsoft that reply with ( the mail doesn't exists) I've tried to call any number of support but anytime I go on with a virtual caller without a solution . Someone could hel about this issue ? The domain is not corrupted because i've access and i change the MX record to work temporaly with mail NOT microsoft.Leadership of Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.
Agent in SharePoint option is not visible in the M365 admin center
Agent in SharePoint option is not visible in my M365 admin center under pay as you go service and it's only show Syntex services option not the Agent in SharePoint. As before we were able to see both options like Agent in SharePoint and Syntex services but now Agent in SharePoint is not visible. I have also attached the screenshot where both of the options were visible but now the Agents in SharePoint option is not visible, so is there new update in admin portal or is this is some kind of issue?Interface Views in Microsoft 365 Admin Center
1. Simplified View Purpose: Designed for small businesses or organizations with limited IT resources. Features: Streamlined dashboard with essential tasks like user management, license assignment, and password resets. Minimal configuration options to reduce complexity. Quick access to support and basic service health info. Use Case: Ideal for admins who need to perform routine tasks without diving into advanced settings. 2. Dashboard View (Advanced View) Purpose: Tailored for medium to large enterprises with complex IT environments. Features: Full access to all admin centers (Exchange, SharePoint, Teams, etc.). Advanced analytics, reporting, and configuration tools. Role-based access control and security management. Customizable widgets and navigation for personalized workflows. Use Case: Suitable for IT teams managing multiple services, users, and compliance requirements. Customization Needs Are there specific tasks we perform frequently that can be automated in the dashboard?
Admin acces
As an organization we have an office 365 account, but we do not know who the admin/manager is. The suspicion is that it is someone who left the organization a while ago, which is why we do not have an active email address and/or password for those accounts. We cannot log in to the admin center because of this. Does anyone have a solution on how we can regain access to our office management? Telephone contact with MS has not helped so far because we do not know who the admin is and they keep asking for it or saying that we have to ask our admin.
Unable to Remove-SPOUser from personal sharepoints properly
Hello, I had to add a global administrator account literally on every single personal sharepoint, as Site Collection Administrators, to delete a user from each personal sharepoint, with a certain email but associated with a old sharepoint ID (the user was re-added to our Office 365 and he had issues when other were sharing links from personal sharepoint to him, access denied even with the right email, because he have now other sharepoint ID). Now I want to remove that global administrator account from every personal sharepoint (using: Remove-SPOUser) , using a global administrator account A to remove the global administrator account B that I've added everywhere (Account B was added with Account A login with: Set-SPOUser)(otherwise will get: Remove-SPOUser : A user may not remove his or her own account from a site collection.), but cannot do that because, seems like I need to use an account that is already a Site Collection Administrator, to perform this action, so I am unable to leave just the Primary Site Collection Administrator (the own user). Over web sharepoint admin center, I can remove and add everyone using Account A, even remove Account A from Site Collection Administrators, it simply doesn't work in the same way when connected over Connect-SPOService. Please advise how can I remove that Account B, and leave only the Primary Site Collection Administrator as Site Collection Administrator?
