Unable to access Office 365 admin account
Hi Team, I am the administrator of the domain of my organization xyz0.onmicrosoft.com. Unfortunately, I am currently unable to access it because I lost my phone, and I no longer have the Authenticator app. Additionally, I do not have a mobile number, or a recovery email associated with my account, making it challenging to regain access to my portal. On a positive note, I do have a personal account with the same email address, which I can access. I also remember the password for my business admin account. However, due to the loss of my mobile phone and the Authenticator app, I am unable to login as I don't have 2FA code. I urgently need your assistance because I need to migrate all my Rackspace emails to Microsoft. Please let me know what information or verification I require to confirm that I am the administrator of this account.. Thanks for your help.
Office 365 tenant Admin account access lost
Hi Tech Friends, This is for one of our customer/client. Our customer is having on-premises exchange 2016 and they have/had one office365 tenant created by one CSP service provider/reseller for Office 365 for 2 licenses. The reseller who created Office365 tenant (@dxxxxxb.com) had kept all the access to themselves and never gave any username password access to the client as they said it's a managed services. Later on some disputes happened between client and reseller and reseller deactivated their licenses and also stopped any communication with client. Now the client who is rightful owner of the domain and thankfully having access to Domain DNS would like to purchase new Microsoft 365 Business Premium licenses while migrating exchange users to Office365 and also reactivate old licenses but unfortunately they don't have access of tenant Admin account and even don't have any idea which email ID reseller had used while creating original tenant. As per my knowledge for the same domain (@dxxxxxb.com) it's not possible to have multiple tenant ID or administrators, so is there any way where Microsoft can remove previous Admin account and help to activate tenant for the same domain with new admin account? Or is it possible to have multiple tenants admin account for the same domain and then remove old admin from Admin panel of Office365? I need help very urgently as I need to setup this weekend for migration. Thanks in advance.
Defender for Endpoint for Kiosks
Hello Hello I have Windows 10 machines,, where users sign in with a local ad account. This account is not synced to the cloud. The question is is there a way to onboard and license these machines to Defender for Endpoint? What license would satisfy this requirement? Thanks
Office 365 global admin question change
Hi Community, One of our customer raised the below query: There is a single Global Admin for their tenant that the organisation want to remove this account and there is no other Global Admins accounts in this Office 365 tenant. They are unable to use Delegated Admin at this stage as they do not want to inform the existing global admin account that they are planning to remove this account. What does the customer need to do to reclaim the tenant immediately once the the existing global admin user account has been removed without informing that account user? Any help would be much appreciated. Thanks!!
Sign up for Windows known issue email alerts on Microsoft 365 admin center
Good day, everyone! Today, Microsoft is announcing the availability of email alerts for Windows known issues, on the Microsoft 365 admin center. These alerts are designed to help you quickly learn about the disclosure of known issues, as well as important updates such as new workarounds or resolutions. You can sign up today on the Windows release health section of the Microsoft 365 admin center. This feature is available to IT admins with a Windows or Microsoft 365 tenant, a volume licensing subscription which provides access to Windows release health in the Microsoft 365 admin center, and an eligible admin role. To sign up, visit the Windows release health section in the Microsoft 365 admin center. Once there, select Preferences > Email and select Send me email notifications about Windows release heath. Additional options provide the ability to select which Windows versions to receive alerts about. You can also add up to 2 additional email addresses to receive alert notifications, allowing you to keep colleagues informed of issues even if they don’t have access to the admin center. Take a closer look in the new blog post New feature: Sign up for Windows known issue email alerts. You can also watch this short video for a quick step-by-step on how to subscribe: How to sign up for Windows known issue email alerts | Microsoft 365 admin center. Have a great day!What's new in Microsoft 365 change management?
In this month's Microsoft 365 admin digest blog series, GabeHo discusses what's new in change management for Microsoft 365, including an update on the availability of the Experience insights dashboard as well as resources for small business IT, the Microsoft 365 Conference coming up in Las Vegas, and more! Read all about it in his latest blog post here: Microsoft 365 admin digest - February 2023
Admin Roles restrict for IT branch in Office 365 admin centre
i may need some advise regarding the Office 365 admin role can assign the IT Helpdesk admin for branch without see the HQ email users? Example: 1 HQ A Branch B Branch C branch Each branch have internal IT team. however those 3 branch all are using same domain like abchotels.com Would like to know can assign the A Branch with HelpDesk Admin role only manage to branch A Email Users ? B Branch Assign the help desk admin role only manage to B branch Email Users HQ IT Team manage to see everything ( using global admin ) Question: B Branch is not allow to see Branch A \ Branch C or HQ Email users in office 365 admin center. Thank you Ray
