Account Management
220 TopicsMS Excell application for Client database working under Windows XP
Hi all, In my company we have a MS Excell application for Client database working under Windows XP. For Windows 10 it wrks now under a virtual box. I want it to work with Windows 11! How is the best and efficient way to do that? Hope someone can help me out. Thanks for cooperating. Eric14Views0likes0CommentsMFA Initial Setup Now Now Longer Offers Security Keys
Hi Microsoft Community, We're trialling FIDO2 keys for our organisation as a priamry means of MFA. We bought a handful of keys to test with a month or so ago, and at the time using a Security Key was an option on first account setup, i.e. after you have provided your microsoft ID and password you are then taken to the Initial Setup wizard. However on testing it now seems like the only options present to the user on initial setup are Authenticator, Hardware Token, and Phone Number. Why/has Microsoft changed approach here, and is there an option to permit use of a Security Key on this pane, as I can not find a setting for this within the Admin Console. It is worth noting that we can use Authenticator on this screen to complete the process, then go to Microsoft Account Security page, add a secondary means of MFA (Security Key), and then delete the original Authenticator method, leaving us with just the Security Key. Of course, this is not practical given we intended to be totally hands-off with our deployment. Many Thanks55Views0likes1CommentIs hsprotect.net a Microsoft property? Graph authentication
Running connect-mggraph, I get the IE "Sign in to your account/Verify your identity" windows. The first time through, it presents several of the "Trusted Sites" dialogs, to add various MS URLs to the trusted zone. One of them is https://iframe.hsprotect.net. The WHOIS for this domain does not list Microsoft. It's NameCheap, with "withheld for privacy" addresses in Iceland. Microsoft does not document this domain anywhere, though A.I. claims/hallucinates that MS uses it for protection-related telemetry and is certain it's in the Defender API guide. Can anyone confirm what's going on here?19Views0likes0CommentsRetrieving Entra ID email address from macOS devices in system context
Dear Team, We are working on retrieving email address of the user joined to Entra ID from Entra-joined macOS devices, specifically while running in a system context. The sudo dscl . -read /Users/$(whoami) RecordName command give the local user name whose password is synced with the entra ID. We would greatly appreciate guidance on how to retrieve the Entra ID joined user’s email address in a system context from Entra Joined mac devices, especially from those with prior experience in this area. Thank you for your support.13Views0likes0Comments(URGENT!!) I fell for a phishing scam and ended up losing access to my Microsoft account.
Earlier today (9/13/2025) I ended up falling for a phishing scam via Discord, which ended up having me lose most if not all access to my Microsoft account. What I do know is that they changed the primary email, so my original email no longer works, and that there's a high possibility that they've sold it to a third party based on what they were saying. I was unable to make the automated recovery work because of the original email being changed. I'd hope to possibly get more assistance on this issue, I'll attempt to provide as much proof that I'm the original owner of the account based on my account history as: Original email address Last known password Approximated account creation date Details of my purchases Any assistance on how to proceed with this issue would be greatly appreciated!! Because I have quite a few personal details there that are sensitive. Thank you.32Views0likes0CommentsBest Practices for Sharing Community Updates with Microsoft 365
Hello, I manage an online community and use Microsoft 365 to keep members informed by posting announcements in Teams, storing patch notes and FAQs on SharePoint, and automating alerts with Power Automate. This workflow worked well for our latest update (shared on [https://nullsbrawl.tech/](https://nullsbrawl.tech/)), but I’d appreciate suggestions on improving SharePoint design for better engagement, automating updates more efficiently, and tracking which members read the announcements.17Views0likes0CommentsIs it possible to request deletion of an old account?
I have an old tech community profile out there that was associated with a previous employer’s email address, and I’d like to have that profile deleted. Obviously I no longer have access to the email address the profile is linked to, so I can’t sign in and delete it myself. Is it possible to submit a request with the profile URL and the email address it was tied to and have someone on the Microsoft side process that deletion?11Views0likes0CommentsIssues with Multiple Microsoft Accounts Using the Same Phone Number
Hi everyone, I’m having a frustrating issue with my Microsoft accounts and hoping for some advice. I have three separate Microsoft accounts, each with a different email address, because I have three separate Minecraft accounts. However, all three accounts are linked to the same mobile phone number. The problem is that every time I try to verify ownership of one account using my phone number, one of the other accounts seems to go inactive or gets flagged. It seems Microsoft doesn’t handle multiple accounts sharing the same phone number very well. Has anyone dealt with something similar, or does anyone know a safe way to manage multiple Microsoft accounts tied to the same number without causing issues for the others? Thanks in advance!19Views0likes0CommentsTeams Phone Domain Verification - Weeks of Delays Despite Providing All Required Documents
I'm a small business CEO in Germany, trying to verify my domain for Microsoft Teams Phone. I've been stuck in verification for WEEKS despite providing all required documentation multiple times. Documents Provided: Official Namecheap Order Summary (domain purchase receipt from August 2025) Official domain ownership transfer confirmation to my company SPONTANEUS UG All information requested: domain name, owner, registration date, duration, registrar The Problem: Microsoft support repeatedly rejects these standard domain registration documents, asking for the same information. The requirements keep changing mid-process, and when I request escalation to a supervisor, the requests are ignored. Business Impact: I've paid for Teams Phone, but I'm unable to activate it. This is preventing me from making business calls to prospects - directly impacting my ability to generate revenue. What I Need: Someone at Microsoft who can actually read standard domain registration receipts Escalation beyond the current support agent, who keeps copy-pasting the same responses Teams Phone activation so I can run my business Has anyone experienced similar domain verification issues with Microsoft Teams Phone? How did you get it resolved? Any guidance on proper escalation channels would be greatly appreciated. This shouldn't take weeks when I have all the proper documentation from a major registrar like Namecheap.16Views0likes0CommentsFamily safety too restrictive for School, or off.
Hi all, I have a question about MS family safety. In Family Safety, I have "Filter inappropriate websites and searches" set to "on" for my sons Win 11 laptop. However, this is far too restrictive and on many occasions I need to grant him access to normal everyday school websites. For him this causes delays in class. The only option is to turn of the feature allowing him to access any content. Is there no middle ground? Just block obviously bad stuff but don't be too restrictive? Or only apply the filter outside of school hours? This is not a workable solution like this, and I turned filtering off. Btw, I'm not sure if this is the proper place to post this, but it was the only place I could find an "ask a question" button. Best regards, Freek42Views0likes1Comment