Microsoft 365 Copilot Bought on Play Store not Received
I bought MS 365 Copilot from Play Store. When Google Play Store couldn't deducted my sub from my primary payment method (from Country A), they used my backup payment method (from Country B) - which wasn't a problem for me. The money was deducted and still appears on my play store subs. However, my MS Account does not show any MS 365 Copilot subscription, which effectively means that I can't use the service. What's frustrating is I'm now being tossed around the two companies. Play Store says I should contact MS Team (devs of MS 365 Copilot) while MS Team doesn't reply to my emails sent to the emails on their Play Store app page. I tried regional phone numbers and I'm referred back to MS Team. I'm now left with no money and without the service that I've paid for. Anyone who knows how I can resolve this. I tried Play Store refund and they said my purchase does not qualify for a refund citing their policy. Additional Context: My account is registered in Country A, together with my primary payment method. My backup payment method is from Country B). I signed up for the trial version intending to buy. So, it's me not anyone else who purchased on my behalf. The transaction appears on my Google Play account and I've no problem with that. The challenge is: My money is gone, I’ve no access to the service for which the money was deducted. What frustrates more is all emails from Google Play team were sent through no-reply emails. So, effectively, I can't contact them back to clarify the challenge I'm facing. On the other hand, Microsoft team is unreachable. I sent several emails and none was replied. Worse, one of the emails on their Play Sore page returns: email does not exist... Until now, the product isn't on my MS account but appears on my Google Play account. The reason I'd tried the refund route was to get the money back so I can purchase an alternative service or retry with my primary payment method. It wasn't because I thought someone had purchased by mistake. Here is my MS Account subscription site showing expired sub Here is my Play Store showing my active sub: Has anyone had a similar challenge. If so, how was it resolved.
Introduction – Microsoft Certified Trainer and Solution Architect
Hello everyone, I’m Patrizio Tardiolo Bonifazi, a Microsoft Certified Trainer (MCT), Solution Architect, and Senior Engineer. I work extensively with Microsoft Azure, Microsoft 365, Microsoft Graph, Power Platform, Microsoft Teams Premium, Microsoft Entra ID, and DevOps practices, combining hands-on engineering with training delivery. I joined the Microsoft Tech Community to learn from others, share real-world experiences, and contribute with practical insights and best practices. Nice to meet you all!
Testing the MCP Server for Enterprise
The MCP Server for Enterprise is one of a set of preview servers released by Microsoft to show how MCP servers can help Microsoft 365 tenants get real work done. I’m sure things will improve, but the current state of the preview is that it can do a splendid job to answer simple questions, but once things get more complex, don’t depend on any of the PowerShell code the server generates. https://office365itpros.com/2025/12/11/mcp-server-for-enterprise/Third-party access via Organisational Link
Hi, Previously when logging into my personal account on a Web Browser, it flashed up with what is the typically an organisational message about an IT administrator. After being ping-ponged back and forth from the Microsoft Support teams, it's been suggested there is an organisational link with my personal email account, which absolutely should NOT be the case. My concern is if someone has linked my email with an organisational account, then they are privy to a lot sensitive information from personal finances to healthcare (this has also correlated with some odd behaviour on certain devices). The agents that I have spoke to have not yet provided me with a viable solution to removing any links to an organisational account, nor getting a list of any organisations or entities that have been linked to my personal account. Does anyone have any ideas as to a way around this? Many thanks.Impossible to sign in with different user account
I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback. So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page. So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do. This is simply unacceptable and driving me away from using the techcommunity at all! I made a video for you to show you how broken the sign in flow is: https://i.imgur.com/KnxnPKM.mp4
