Forum Discussion
saj98
Jun 15, 2023Copper Contributor
Ms word 2305
Hello! I am facing a problem. Whenever I am using ms word and trying to modify the text, Ms word stops responding and freezes! I have tried a quick repair, online repair and removing add-ins, etc bu...
JTC1856186
Copper Contributor
Microsoft broke the way some old .doc files work since the 2305 update. Saving the document to another location or doing much with the document will result in crashes. Microsoft aren't interested in fixing this issue.
Specifically affecting .doc documents that are generated through software, such as for reports.
Only work around at the moment is to copy and paste the whole document to a new blank document. Don't use "CTRL+A" to select all because this will crash it. Use the cursor to click and drag the whole document and then copy and paste.
Specifically affecting .doc documents that are generated through software, such as for reports.
Only work around at the moment is to copy and paste the whole document to a new blank document. Don't use "CTRL+A" to select all because this will crash it. Use the cursor to click and drag the whole document and then copy and paste.
Jun 23, 2023
JTC1856186 I have not experienced such issues.
Can you share a copy of a document with which you have that problem.
- JTC1856186Jun 23, 2023Copper ContributorI can try however the ones with issues are generated from reports which have confidential information in them. Obviously unable to remove those parts from the document. I will see if we can get a dummy report generated.