Forum Discussion
Missing Word customizations & macros
I opened Word yesterday, and all of my customizations were gone. Still today, my macros don't work, my shortcuts are all reset...I tried going through the steps in the link below as I assume there wa...
Thank you, Stefan! This helped me find the folder. I found the Normal.dotm file, but there is no old file to restore with any of my customizations and macros. They still appear to be gone.
I am unusual for having multiple versions of Word, but I just searched my computer for "Normal.dotm" and found more than one hundred files.
Try going to the lowest level of your computer, perhaps the C: drive, and searching for Normal.dotm. Make sure you are searching in hidden and system folders as well. If you store on more than one disk, do it with each disk.
Try going to the lowest level of your computer, perhaps the C: drive, and searching for Normal.dotm. Make sure you are searching in hidden and system folders as well. If you store on more than one disk, do it with each disk.