Mailings+create+envelopes

Copper Contributor

In Word365 in the mailings app the create/envelopes drop-down is greyed out. I am unable to open the envelopes function.

 

2 Replies

@Bob-Kelly_Bob_Kelly 

I am assuming that you mean the Mailings Tab and that you are using a desktop Word application. Is that correct?

 

Are you on a Mac or PC?

 

Is there a document open?

Does this happen with all documents?

 

What happens if you open Word in safe mode?

Open Office apps in safe mode on a Windows PC - Microsoft Office

@Charles_Kenyon 

Thank you, Charles. The problem was that I didn't have a document open. It seems to be working now.

Bob Kelly