Oct 10 2021 06:37 AM
Oct 10 2021 06:37 AM
Does anyone know how to export a PDF from Word maintaining the links in table of content? I want to be able to navigate the DPF document by clicking on the headings in the table of content, the way one does it in Word. I exported the PDF via "Save as" and via "export" and in both cases the table of content in the PDF doesn't have links to the headings. I may remember doing that once, but now I don't remember how.
Word: Word for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20256) 64 bit
PDF-Reader: Adobe Acrobat Reader DC (Version 2021.007.20095)
Oct 10 2021 08:07 AM - edited Oct 10 2021 08:28 AM
Hi! I'm having the exact same issue. My table of contents and bookmark links, cross reference links are no longer working when I PDF.
I have used the same methods as I did about 2 weeks ago, tried all alternative methods, (Adobe, Save as PDF/XPS and it's no longer working. Reinstalled Word, removed and reinstalled pdf maker, tested with different files and different computer, and it's not working at all. Glad I am not the only one having this issue!!
Oct 10 2021 08:25 AM
Oct 10 2021 08:41 AM
I noticed there was some updates recently I wonder if this has broken the function.
"In certain customer configurations, it was discovered that document exports to PDF or XPS formats from Office would fail due to recent updates. This update fixed these regressions and reenabled export to these formats."
Good to know, I will test my files on a mac.
I am using version
Microsoft® Word for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20256) 64-bit
Oct 10 2021 10:17 AM - edited Oct 11 2021 09:11 AM
Same issues as others reporting.
Microsoft® Word for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20154) 64-bit
Oct 11 2021 03:43 AM
@Luca_Roncarati same issue here, I have multiple machines on the semi-annual channel with version 2102 installed and some users on the current channel with 2109 installed. None of the 2109 version are creating links when exported to PDF, all of the 2102 versions are working fine.
This needs to be remedied asap. I have a critical support ticket open with microsoft for this, I will keep you posted of my progress.
Oct 11 2021 06:13 AM
Oct 18 2021 01:35 PM - edited Oct 18 2021 04:59 PM
As far as I know, there hasn't been any news yet. A workaround is to upload your Word document to OneDrive and download it in PDF format.
Oct 18 2021 02:45 PM
@Stefan_Blom this "workaround" did not work for us. The same issue, links do not work.
Microsoft, please fix this ASAP.
Oct 18 2021 05:03 PM
To clarify, you would have to upload the Word document and then, in Word Online, click File > Save As and choose the option to download a PDF version. Uploading the PDF won't work around the issue.
Oct 19 2021 09:53 PM
Oct 19 2021 10:40 PM
Oct 20 2021 03:05 AM - edited Oct 20 2021 07:55 AM
Hmm, sounds promising. I'm not seeing it here, though (as stated in a previous message of mine). A hyperlinked table of contents still converts to a TOC without hyperlinks when saving in PDF format. :(
Oct 20 2021 07:44 AM
Oct 25 2021 09:07 AM
@Stefan_Blom and just as strangely, without updating or changing the version of Word the issue is gone today, links are now being created again.
Oct 25 2021 10:24 AM
With some updates, the server just pushes the update and all we, as users, have to do is restart Office applications. :)
Nov 05 2021 01:23 AM
Hello @shaylab ,
while I am not familiar with PDF/XPS, simple Save as - PDF/A always worked for me, both Word and PowerPoint. All links working.