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EricVdM's avatar
EricVdM
Brass Contributor
Oct 21, 2021

Windows 10 update problem

windows 10 20H2 is installed on my computer right now and if I want to update my computer is trying to install Windows 11 insider preview 10.0.22000.160 (co_release) but my computer is not compatible with win 11.

On the settings of Windows insider-program It states that my pc isn't compatible and asked me witch channel I want to use to get the windows 10 insider preview updates and I selected BETA

Can anybody help me with this issue

Thanks in advance

Eric

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    If I understood correctly, you joined Windows Insider program and your system shows your device is not compatible with the Windows 11 but you are being offered to download the Windows 11, is that correct?
    You may download and run the PC Health Check app and see what is the status of your device?
    You may download it from:
    https://aka.ms/GetPCHealthCheckApp
    • EricVdM's avatar
      EricVdM
      Brass Contributor

      Reza_Ameri 

      Yes that's correct but I'm already a member from 2018 but I purchased a refurbished computer a week ago and I would like to update windows 10 automatically to the newest BETA version it can install.

       

      I already did the health test and everything is okay except the CPU is not in the on the list of tested CPU's
      Result of the health test:
      secure start oke
      TPM 2.0 activated
      RAM 16GB
      SSD 256GB
      CPU freq 2.5 Ghz
      CPU 4 cores
      --------------------

      Processor Intel(R) Core(TM) i5-6500T CPU @ 2.50GHz 2.50 GHz
      Geïnstalleerd RAM-geheugen 16,0 GB (15,8 GB beschikbaar)
      Apparaat-id DB39B9F9-8087-494F-8127-66B8AB230706
      Product-id 00330-50497-84177-AAOEM
      Type systeem 64-bits besturingssysteem, x64-processor

      --------------------
      Editie Windows 10 Pro
      Versie 20H2
      Installatiedatum ‎14/‎09/‎2021
      Build van besturingssysteem 19042.1165
      Ervaring Windows Feature Experience Pack 120.2212.3030.0

       

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor

        Windows 11 Insider ignore certain requirements so more people would be able to join the program and test it. I believe for the Windows Insider they are not enforcing all requirement (since it is for testing) but we have to see if other community members would have the same experience or not.

        However, for the official build of Windows 11 (not insider) your device won't work like you said.

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