Forum Discussion

Brass Contributor

Oct 21, 2021

Windows 10 update problem

windows 10 20H2 is installed on my computer right now and if I want to update my computer is trying to install Windows 11 insider preview 10.0.22000.160 (co_release) but my computer is not compatible...

update. win 11

Reza_Ameri

Silver Contributor

Oct 21, 2021

If I understood correctly, you joined Windows Insider program and your system shows your device is not compatible with the Windows 11 but you are being offered to download the Windows 11, is that correct?
You may download and run the PC Health Check app and see what is the status of your device?
You may download it from:
https://aka.ms/GetPCHealthCheckApp

EricVdM

Brass Contributor

Oct 21, 2021

Reza_Ameri

Yes that's correct but I'm already a member from 2018 but I purchased a refurbished computer a week ago and I would like to update windows 10 automatically to the newest BETA version it can install.

I already did the health test and everything is okay except the CPU is not in the on the list of tested CPU's
Result of the health test:
secure start oke
TPM 2.0 activated
RAM 16GB
SSD 256GB
CPU freq 2.5 Ghz
CPU 4 cores
--------------------

Processor Intel(R) Core(TM) i5-6500T CPU @ 2.50GHz 2.50 GHz
Geïnstalleerd RAM-geheugen 16,0 GB (15,8 GB beschikbaar)
Apparaat-id DB39B9F9-8087-494F-8127-66B8AB230706
Product-id 00330-50497-84177-AAOEM
Type systeem 64-bits besturingssysteem, x64-processor

--------------------
Editie Windows 10 Pro
Versie 20H2
Installatiedatum ‎14/‎09/‎2021
Build van besturingssysteem 19042.1165
Ervaring Windows Feature Experience Pack 120.2212.3030.0

Reza_Ameri
Silver Contributor
Oct 21, 2021
Windows 11 Insider ignore certain requirements so more people would be able to join the program and test it. I believe for the Windows Insider they are not enforcing all requirement (since it is for testing) but we have to see if other community members would have the same experience or not.
However, for the official build of Windows 11 (not insider) your device won't work like you said.
- EricVdM
  Brass Contributor
  Oct 21, 2021
  my CPU has all the requirements except the "UEFI Secure Boot" and I think that's the problem it just misses just 1 thing.
  - Deleted
    Oct 21, 2021
    In this blog is the answer to your question.
    
    Best regards
    
    https://blogs.windows.com/windows-insider/2021/08/18/announcing-windows-10-insider-preview-build-19044-1198-21h2/
    Now I understand, and can you downgrade the channel to RP?
    If you continue to have problems, a clean installation of Windows may be the solution.
    Or performing a workaround that is not recommended by Microsoft.