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Phone link says I already have the phone set-up with another app
The Phone Link on the computer is where the issues are and under Calls
I have lost the ability to use the phone feature.
I've followed calls troubleshooting.
I removed all Bluetooth apps including unpairs. This didn't fix the issue.
I've terminated, repaired, and reset then I cleared these again and uninstalled.
Redownloaded it from the Microsoft store and still cannot connect.
Microsoft store and Windows Updates are up to date.
On the Samsung S20fe phone
I've cleared Link to Windows/Link to Windows Service.
The phone is all up to date
Update: The issue is happening as soon as I confirm the pin with the computer and phone to connect to calls. It will then say that I have another device linked using Bluetooth.
Phone info: Galaxy S20 FE 5G
Model: SM-G781U
One UI Version: 5.0
Android Version: 13
Computer info:
HP Envy TE 01-1177c
Device name DESKTOP-xxxxx
Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz
Installed RAM 32.0 GB (31.9 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Home
Version 22H2
Installed on 10/2/2022
OS build 22623.1325
Experience Windows Feature Experience Pack 1000.22639.1000.0
Additional message:
Please note: Microsoft Support on Twitter referred me to leave the message in the forum about the issue.
Quick update: Feedback hub removes just as fast as when it is posted.
Open command prompt as admin:
Type> gpedit
Computer Configuration>Administrative Templates>Windows Components>App Privacy
Enable: Let Windows apps make phone calls
Close gpedit
In the same command prompt as admin:
Type> regedit
Goto>Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\AppPrivacy
Set LetAppsAccessPhone to "1"
Close regedit
Close Command Prompt.
Lastly make sure you computer and your phone are on the same WIFI.
Reboot and test.
Its now October 2024 and the devs still haven't implemented a check to see if the above settings are implemented during installation or an update for the app. Simply amazing.
Just fixed this issue using the suggestions from above contributors. Thank you.
- I tried everything and there is one more step. I had to change value at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Privacy\LetAppsAccessPhone to 1.
Open command prompt as admin:
Type> gpedit
Computer Configuration>Administrative Templates>Windows Components>App Privacy
Enable: Let Windows apps make phone calls
Close gpedit
In the same command prompt as admin:
Type> regedit
Goto>Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\AppPrivacy
Set LetAppsAccessPhone to "1"
Close regedit
Close Command Prompt.
Lastly make sure you computer and your phone are on the same WIFI.
Reboot and test.
Thought I would try just changing the value in regedit and found there was no AppPrivacy key. Still having the problem. Is this something that can't be fixed in Windows 11 Home. I do have access to messages and notifications from my iphone, just not phone calls.
I cannot do this because my computer does not recognize the gpedit command. Now what do I do. Would love to solve this problem after taking several days to even get my phone and laptop to pair. I have a pc running Windows 11 Home and an Iphone 15. As far as I know, I have not paired my phone using another app.
- Thanks, for me also that is fixed it, it is still broken in win 11 24H2
