error code 0x80073CFB

New Contributor

I am trying to install Web Media Extensions but i am getting this error: something happened on our end also I am getting this error code 0x80073CFB i did try some solutions like delete the store cache but didnt work, can some help?


12 Replies
Are you referring to this app in the Microsoft Store?
Why do you want to remove it?
I also got Error Code: 0x80073CFB while downloading Web Media Extensions from Microsoft Store.

@Reza_Ameri I dont want to remove it, I want to update it

Are you able to update your Windows?
Try restart your PC and try again.
Are you able to update other applications?
If you are sign-in in the Microsoft Store, try sign out and sign in and see if the problem persist?
I'm able to update other applications. I also restarted my PC and sign out and sign in Microsoft Store but the problem still persist.


Try open start and search for feedback and open the Feedback Hub app and report this issue.

Open start and search for PowerShell and right click and run it as administrator and then type the following command:


Get-AppxPackage -Name "*media*" -AllUsers | Remove-AppxPackage -AllUsers


Then try reinstall it.

Thanks, the problem is now resolved
Welcome, did you used the script which I shared to resolve the issue or you used other methods?
The script
Thank you for the clarification
Fixed it for me


Have you tried the script which I shared earlier?