Forum Discussion

Copper Contributor

Dec 27, 2021

error code 0x80073CFB

I am trying to install Web Media Extensions but i am getting this error: something happened on our end also I am getting this error code 0x80073CFB i did try some solutions like delete the store cach...

Reza_Ameri

Silver Contributor

Dec 27, 2021

Are you referring to this app in the Microsoft Store?
Why do you want to remove it?

DeadMan_BSK

Copper Contributor

Dec 28, 2021

Reza_Ameri I dont want to remove it, I want to update it

Reza_Ameri
Silver Contributor
Dec 28, 2021
Are you able to update your Windows?
Try restart your PC and try again.
Are you able to update other applications?
If you are sign-in in the Microsoft Store, try sign out and sign in and see if the problem persist?
- OP_GOD
  Copper Contributor
  Dec 30, 2021
  I'm able to update other applications. I also restarted my PC and sign out and sign in Microsoft Store but the problem still persist.
  - Reza_Ameri
    Silver Contributor
    Dec 30, 2021
    OP_GOD
    Try open start and search for feedback and open the Feedback Hub app and report this issue.
    Open start and search for PowerShell and right click and run it as administrator and then type the following command:
    
    Get-AppxPackage -Name "*media*" -AllUsers | Remove-AppxPackage -AllUsers
    
    Then try reinstall it.